Average Customer Reviews
Energy Star Rated - No
(based on 702 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Product, Nice Price, Dont' Hesitate
I love the goods looks of this refridgerator. It has large,strong handles, nice doors,clean stainless steel with gray sides, bottom is covered and it has a very nice presence in your...Read complete review
I love the goods looks of this refridgerator. It has large,strong handles, nice doors,clean stainless steel with gray sides, bottom is covered and it has a very nice presence in your kitchen. The inside is just as nice. It has large capacity and nice set up. The LED lights are really cool. You usually only see this in the higher price range. It has a crisper drawer and a thing called power cool in the fridge side.What is really cool is the power freeze on the freezer side. If the ice cream has started to melt, you can hold the outside button down for 3 seconds and quickly refreeze or if your favorite beverage needs quick cooling, you can use the power cool the same way. Beverage cooled in 15 minutes! The freezer has a area for large frozen pizzas near the ice maker, which is nice. The ice maker and water dispenser work great and it makes plenty of ice and does not leak water. I saw comments on previous models that mentioned this. This a new model just put out and I think they have solved those problems. The only negative is you have to push a little bit to get the ice to dispense, not good with plastic cups. If this is cotinues to be the only negative, I think I made a great purchase! Now the mostimportant thing is the price. It was the lowest price we found out there anywhere, especially packed with all the features this one has.This my first Samsung puchase and so far I am thrilled. We looked everywhere and this IS the best deal and a super product. If your'e reading this I'd say your search is over. Don't hesitate to buy.
Most Liked Negative Review
Cool reception because of broken icemaker
I would have enjoyed this refrigerator, it being the first "fancy" fridge I have bought. A piece broke off the sliding drawer assembly the day of delivery, when we put...Read complete review
I would have enjoyed this refrigerator, it being the first "fancy" fridge I have bought. A piece broke off the sliding drawer assembly the day of delivery, when we put a draw back in place. It was repaired a week later. Now, approximately 3 weeks after delivery (but unfortunately more than 30 days after purchase) the icemaker is broken. It is not producing ice in any normal quantity; we might as well not have one. I am so disappointed, because the online reviews were decent (except for the icemaker issue), and it is a nice piece of equipment to grace our new home. It's big enough to store most of what we need refrigerated, although I use a separate freezer and in the future I'll probably get a French door fridge owing to the somewhat narrow refrigerator side. The final problem I'm having is that I just cannot keep the stainless steel clean. I wish the product came with a full size stainless steel cleaner, as did my oven, or had a protective coating to keep it clean.
Reviewed by 702 customers
Displaying reviews 1-10
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(1 of 1 customers found this review helpful)
Disapointed in performance
from Los Angeles, CA, USA
Comments about Samsung RS261 Black Side-By-Side Refrigerator:
We just purchased this beautiful looking refrigerator and within 6 months of having it we already started experiencing problems with the refrigerator side not cooling. The display reads a certain temperature but inside does not feel cold. Have had to reset it several times and then shows actual temp. No wonder why my food kept going bad in such a short period of time. This is a new fridge and shouldn't be having these issues already. Its been just a little over a year now and we are still having these same issues. All of the media and appliances we purchase are Samsung because of the design and quality but this one by far has been a huge disappointment. Now I'm stuck with a refrigerator that doesn't work and such an inconvenience after spending that much money.
Bottom Line No, I would not recommend this to a friend
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Love it so far
from Florida, USA
After 22 years we had to buy a refigerator. I went looking for a standard freezer on top but fell in love with this one. I was easy to install and was cold in about an hour! It has tons of room and we love the ice and H2O in the door!!!
Bottom Line Yes, I would recommend this to a friend
Overall Nice Appliance, Horrible shelf adjustments
from Louisiana, USA
Pros: Layout is good, runs quietly, exterior finish is excellent and easy to keep clean Cons: Only able to adjust shelves in 4 positions, and those 4 positions do not make any sense as far as giving you a variety of shelf space. Drawers do not slide easily; especially the bottom one over the filter which you have to finesse and fight to close each time. Water dispenses cool but not cold water. Controls are not that user friendly, and adjusting the temperature is quirky and impossible to understand without the instructions. There is no information on any of the included paperwork giving the details of the water filter or where to purchase one.
Love the quick freeze and cool option.
Extremely nice and large for our use. Very eye appealing. Appears to be a good purhase at this time.
Very Nice Refrigerator
from Colorado Springs, CO, USA
This is an exceptional looking refrigerator and works as advertised. My only complaint is the design of the drawers. They do not operate smoothly at all. The drawers should be able to be pulled out and pushed in without any effort, but these do not.
Best lighting in all models to date
from New orleans la.
So for so good very nice unit and easy to keep clean.the temp is very easy to set and maintain.
from Kansas City, KS, USA
We first purchased a different brand with the bottom door freezer. Bad decision. Went back with Samsung, paid just a little more but well compensated by quality and performance. From electronics to all appliances they are all Samsung. Not one complaint
Lots of space
from Austin, TX, USA
We love how much room there is in both the freezer and fridge. The ice maker is very quiet and refills fairly quickly.
I really like the LED lighting however they should be placed in different positions. Lights are bright but once you put food and drinks in the refrigerator it is kind of dark. I already had to call service to come to fix it took over 2 days for water to get to the ice maker. When water supply is working it makes a loud whistling sound. Have to have a fan replace also makes a high pitch sound at times. Once these 2 items are fixed I will be very happy with this purchase.
Side by side
Just got this fridg. Very sleek nice looking. Plenty of room. Black stainless is perfect. Doesn't leave fingerprints.
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