Average Customer Reviews
Energy Star Rated - No
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(based on 52 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very good product
My wife and I purchased this product after reviewing refrigerators using Consumer's Report. It is a very good refrigerator and I only have one minor complaint so far. I especially like the light inside...Read complete review
My wife and I purchased this product after reviewing refrigerators using Consumer's Report. It is a very good refrigerator and I only have one minor complaint so far. I especially like the light inside the unit as it uses LEDs which gives a brighter light. I rated the design as a 4 instead of a 5 because the one minor con to this refrigerator is that the display panel is not backlit to show the touch buttons when it's used in a darkened room. That is, at night when I go into my kitchen to get a glass of water (with ice) I do not turn on the overhead light. I have a light on over the stove which provides light. But in looking at the display panel all you see are the ice and water icons lit. Which means I have to bend over to see where the touch buttons are located on the display panel. It would have been so much easier to put a small LED behind the buttons so you could see the display regardless of the room lighting.
Most Liked Negative Review
Second Try With this Design
I gave up on my older model of this design of refrigerator, the Samsung RS267TDPN/XAA. It kept on icing up, and a repair would have to be made each time. I had...Read complete review
I gave up on my older model of this design of refrigerator, the Samsung RS267TDPN/XAA. It kept on icing up, and a repair would have to be made each time. I had to pay for repairs for the same thing 3 times within a year, and I had to unplug it and open the doors the night before the tech came each time so it would defrost. This was very inconvenient because I'd have to put my food in coolers and hope nothing spoiled. The refrigerator was only 3 years old. I liked the design and features of that one so much that I ended up buying virtually the same refrigerator. I have had it for 2 days now, and already, 2 or 3 of the LED lights in the tower on the refrigerator side are not operational and it seems to be noisier than the old one. So we will see. I did purchase the extended warranty on this one, but if there are problems other problems early on other than the lighting, I will return the refrigerator to the store and will never buy another Samsung. Obviously, the lights will have to be fixed now. If I have to power it down the night before the repair, as with the other fridge...so that the tech can remove the plastic cover, I will also return the unit and never buy Samsung again.
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Reviewed by 52 customers
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This product hasn't cooled correctly since day 1
Comments about Samsung RS261 Stainless Steel Side-By-Side Refrigerator:
Refrigerator does not cool at a correct temperature
Bottom Line No, I would not recommend this to a friend
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Great except for.....
Very nice look and a great purchase except for the ice maker quit making ice a month after purchase....
Bottom Line Yes, I would recommend this to a friend
from Oklahoma city
I love the ice machine, it's a choice of cubed or crushed ice, works great!
Classy Refrigerator excellent space inside
from Fort Lauderdale, FL, USA
Great in every way except for the ice and water dispenser which always leaves drips in the saveall tray below. Needs a portable tray so dont have to keep wiping out the built in tray.
from Lakeland, FL
This refrigerator is great! We love everything about it. Ice and water feature in door so easy to use. Beautiful appliance all around.
Good Product and great features
Would recommend to a friend. So far I like it very much. The kitchen looks so much better with my new stainless steel products.
Good start but some concerns
I got this end of last year. In general it has been good easy to see what we have a able to store all our food. Ice and water dispensing very convenient We have however had to get it serviced this month (less tha 6 months) as the internal cooling fan was making a noise caused by ice build up. The service was very smooth and they replaced a part with a new designed part free of charge. However it was a little concerning that this was needed on such a new product.
I like the Product very much
from burlington nc
I m very satisfied with the refrigerator only have it on month so far no problem. Only the lettering for the water-dispenser should be more highlight or have a light in it
from Seattle, WA, USA
A drip tray would have been nice on the door. Water sometimes drips on the floor if it builds up on shelf. No noticeable motor noise or issues at 2 months. Happy for now.
(1 of 1 customers found this review helpful)
A side by side done right
from Mississippi, USA
We grew tired of other brands with freezer hogging non reliable ice makers and inconsistent temp control. The Samsung with the in door ice maker opens up the freezer space dramatically. This model also holds temps rock steady. Pleased with our purchase.
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