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Most Liked Positive Review
1 Month to 1 Year, My Opinion Hasn't Changed
1 Month After Purchase: After my parents' 40-year-old trusty top-freezer refrigerator gave out, we were faced with the challenge of buying a new refrigerator. (Yes, the old one was an...Read complete review
1 Month After Purchase: After my parents' 40-year-old trusty top-freezer refrigerator gave out, we were faced with the challenge of buying a new refrigerator. (Yes, the old one was an auto-defrost.) We considered all the styles. The bottom freezer single door refrigrators were too big and were somewhat ugly and inconvenient. Most of the smaller units had freezer doors and not drawers. Bending to the small freezer space is worse than bending to a larger refrigerator space. The side by sides were just too big and wide and large items such as full-size cakes or party trays would never fit. Side by sides are so big they're small. We settled on a stainless steel front and were torn between buying another top freezer or a french door bottom freezer. In so doing, we decided a change would be good and went with the french door bottom freezer. My mother is older, and we thought having a refrigerator on top would be a welcome addition so she doesn't have to bend low for items in the refrigerator, realizing most new top-freezer door shelves go all the way down to near the floor for added storage, unlike our previous top-freezer. After reviewing and comparing nearly every refrigerator brand and model on the market, we finally settled on the RF217ACRS. We might've preferred the RF197ACRS which would've been exactly as deep as our old top freezer but it was not available anywhere locally and given the RF217 series is only 2 inches deeper, it still fits quite nicely alongside our countertop and provides a bit more storage space. First reason we selected the RF217 series was because of size. VERY few units had a short enough depth and correct width to even be considered. We wanted it to fit reasonably well and look good too. (Believe it or not, this unit actually has a shorter depth than some top freezer models.) Although it's not counter-depth, it's pretty darn close. It's height allowed it to fit perfectly with about 1/2 inch to spare from the cabinets above. Its width allows it to fit perfectly flush underneath our cabinets above. I measured it several times in the store before choosing it. Second, its internal layout was quite nice and didn't appear cheaply made with the adjustable/removable glass spill-proof shelves (heavy, durable) and gallon capacity refrigerator door bottom shelves. The LED lighting appeared very bright and expensive-looking for a model such as this, both in the refrigerator and freezer. Also, the vegetable bin sliders seemed a bit higher quality than some. They slid really smooth. The freezer was quite large (not that it had to be) and well-organized with the bottom bins and sliding organizer drawer. Ice maker with tray and scoop was nice too. The temperature was controlled digitally, with digital controls. Those were appropriately placed. Third, the twin cooling system was a major selling point for me. The dual evaporator keeps the air between the freezer and refrigerator separate, and definitely is a plus. Finally, it came in stainless steel and the handles were very attractive. The gray sides appeared bright. A nice thought was the requirement for the handle to raise slightly to more easily open the freezer. Overall, the thoughts we have after its delivery are pleasant. We were easily able to fit everything in the refrigerator with actually more room to spare than we thought we would. The freezer was nice and big so my mom doesn't have to run down to our chest freezer in the basement and nearly fall in it to find something (as often, anyway). The door shelves adjustability is very handy and easy to do. We like that you can slide the "fresh box" (what used to be called a meat tender) from all the way left to all the way right. It's easy to find and retrieve what you put in. Having the refrigerator on top makes so much sense. Also, we like that the freezer's internal sliding drawer is not just a rack (like some other refrigerators) and is a real drawer. The ice maker was a nice plus. (We're still waiting for a water line, so can't comment on that yet.) Third, the courtesy features are very appropriate. The door chimes telling you a door is open are nice. The sound effects for button press and door ajar are quite pleasant and very friendly. The digital controls are a welcome addition and very easy to use allowing you to set and keep the internal temperature for both the refrigerator and freezer at an exact constant. You always see the temperature inside both at a glance, which is nice. As for performance, the unit runs quiet and maintains temperature to a T. The refrigerator keeps things well cooled but we set it to 34 degrees Fahrenheit (coldest setting) to keep the milk ice cold, although we might warm that up some (38 is recommended). The freezer @ -2 keeps things as hard as a brick and it can go colder. The power cool and power freeze options are really nice and do really work well. I like that after delivery it only took a few hours using those features to bring the refrigerator and freezer temperatures down to where they needed to be. The doors are light and easy to open. Stainless steel does collect fingerprints, but it's very bright and stylish. As for recommendations, first, we would've like to see split shelves option. Also, the shelf with the "fresh box" looks better on top relative to aesthetics but isn't really feasible up there because it's too high up for shorter people. As for concerns, I'm not sure it's going to be beneficial long-term to have the LED lighting considering you need a repair technician to change the bulbs - those are NOT user-serviceable. Also, I have to say I was quite concerned with reading numerous reports of problems with Samsung units globally (coils freezing, reports of breakage and failure of internal components after only a few years), reports of poor customer service, lack of availability of parts, and only a small number of repair technicians who can or even will even touch a Samsung. However, most of that can be attributed to disgruntled customers writing poor reviews. I just hope I don't become a statistic :). However, all that aside, due to comparatively good reputation, we decided to take a chance on this unit because we liked it so much and it was so well designed. If I had to recommend it today, I'd do so. The unit is certainly something to recommend. Three different people saw it the first day and said they loved it. With that said, Samsung, don't disappoint me! 1 Year After Purchase: The refrigerator is still going strong with no problems detected. It's definitely made it this far and with flying colors, knock wood. We never got the icemaker connected. However, the ice container and scoop is otherwise very useful for bagged ice you buy. It's still an option, though. Overall, I really like the refrigerator. At nearly age 70, however, my mom can't get used to the radical change in configuration - going from only owning top freezers to a french door bottom freezer and says she wouldn't buy one again. However, although she doesn't like the form factor, she does like the convenience it adds and we both agree it keeps our food fresher and is very stylish. It definitely blends in well with the kitchen. The door chimes have saved my mom from leaving the doors slightly open COUNTLESS times and are an ESSENTIAL part of the refrigerator. Cleaning the shelving is extremely easy since the shelves are glass and plastic. We are careful about not damaging the refrigerator, so it has held up well cosmetically. I also use the stainless steel cleaner on the front doors and it shines nicely. The only minor problem is that the shelf spacing could've been somehwat larger for taller products inside. Again, split shelves would've been a nice option. Otherwise, no other complaints. Also, because this unit has the quality stainless steel alloy it's not magnetic on the front. It is disappointing since we can't put our refrigerator magnets on the front, just the sides. We still don't see a good competitor model out there. This is a well configured refrigerator and if it holds up well, we'll be very happy with it. Overall, this was a wise purchase and we do recommend it to others.
Most Liked Negative Review
Great refrigerator, BUT....
This refrigerator is great looking and has lots of wonderful features and lots of storage. I love everything about it BUT the ice maker. There are 3-4 of us in the household and...Read complete review
This refrigerator is great looking and has lots of wonderful features and lots of storage. I love everything about it BUT the ice maker. There are 3-4 of us in the household and the ice maker can't keep up, especially in the summer. Plan on making your own ice or buying bagged ice to have on hand. The ice maker is the only reason I can't recommend this unit to a friend. I paid a lot of money and it should make ice!
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(0 of 1 customers found this review helpful)
French Door Refrigerator
from Berwyn, PA, USA
Comments about Samsung RFG237 Black Bottom Freezer Refrigerator:
I had a Samsung side by side and found the French Door to be bigger, especially the freezer area.I also seem to notice that fingerprints do not seem to show as much on the other refrigerator, both being stainless. I have only owned this one for three weeks, but so far am pleased.
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
Happy so far!
from Plano, TX, USA
We purchased this refrigerator about a month ago and so far we are thrilled! We really liked the design and lay out of this refrigerator but were nervous after reading so many negative reviews. After much thought we decided to buy it, and we're happy to say it is working great! Extremely quiet, keeps true temperatures in both freezer and fridge, makes plenty of ice, and we have lots of room for everything. At first there was a bit of frost build up in the freezer but we don't notice it happening now. Just wish it held magnets. We would definitely recommend it to others. Here's hoping in 6 years we'll be posting a follow up positive review!
Solid and pretty
Awesome! fits lots into a little space. The only thing I'd complain about is that the ice maker needed to be emptied once completely before it worked properly. Stainless steel looks great and if you're careful it's super easy to clean. Thought I wouldn't be able to fit my wine bottle in there but the adjustable shelf allows several to be stored standing. Solid.
Slick fridge with pretty good functionalities
Overall, I liked the product. Functional & effective.
from southern CA
This refrigerator has a lot of open space for 23cuft.
It is so quiet.
from Fort Walton Beach, FL, USA
I love my new refrigerator. The only criticism I have is it is not as roomy as I first thought the thin shelves on one side will not hold anything it is too skinny. It makes plenty of ice. I wanted to remove one shelf to allow for taller items but you hav e to have both shelves in or they would collapse. Overall I like it.
Great refrigerator with some minor issue
from Ormond Beach, FL, USA
We love this refrigerator, however the ice maker currently is not meeting our needs. I am reading the manual to see if anything can be changed to increase the the quantity of ice being made. If we have a large party I will have to purchase ice to meet the need. Upon further review I think the ice maker bucket is just small, due to the counter depth restrictions. We will work around this issue when the occasion arises.
from Corner Al.
Very pleased with performance so far. A little less storage but expected that from a counter depth. Lowered the value rating just a little because I don't think you should have to pay so much extra just to get a counter depth.
Lots of Space
from New Port Richey, FL, USA
This is my first French door...love it. This model provides ample space and I LOVE the adjusting shelves that allow tall items in 2 different areas. Easy to clean. the ice make is a little loud...but so far this is the only negative I have come across. Beautiful product.
All the features is just what I need
from Queens, NY
Overall: I'm one happy Samsung customer #teamSamsung
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