Average Customer Reviews
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(based on 66 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
In love with this fridge
This is by far the best, most efficiently designed fridge I have ever had. I've had a side by side, a side by side counter depth and a regular counter depth. This...Read complete review
This is by far the best, most efficiently designed fridge I have ever had. I've had a side by side, a side by side counter depth and a regular counter depth. This fridge, at ~22 cu ft, fits more food and is easier to organize and find things than ANY other fridge I have had. I was nervous about the side and shorter/counter depth. No problem whatsoever. The only small complaint I have is that I wish the veggie drawer was deeper (I buy packaged lettuce in plastic crates and just 1 consumes most of the drawer). The freezer is well organized and easy to find things. I like the sliding drawers, very flexible. My only small complaint is that the larger/deeper drawer at the bottom which goes all the way across the freezer has a fixed plastic divider in the middle that cannot be moved. It makes it more difficult to fit larger/bulker items. Very bright inside, well lit.
Most Liked Negative Review
Fairy good for the money
We are fairyly happy with our new applicances, but are disappointed with the stainless steel finish on them. We were lead to understand KitchenAid had a better finish that didn't show the marks as...Read complete review
We are fairyly happy with our new applicances, but are disappointed with the stainless steel finish on them. We were lead to understand KitchenAid had a better finish that didn't show the marks as easily. However we are finding it quite difficult to keep them looking good. Haven't found a product to do the job yet.
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Reviewed by 66 customers
Displaying reviews 1-10
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It's okay... not worth half of MSRP.
from Minneapolis, MN, United States
Comments about KitchenAid Pro Line Series Counter Depth Stainless Steel Bottom Freezer Refrigerator:
Got a great deal on this refrigerator and were excited to purchase a model that usually would have been beyond our price range. However, after using the refrigerator for 9 months now, it's just been average. It works, has a couple cool features, like the door alarm and slide-out freezer tray but the usability is quite poor. The ice bucket scoop is on the left hand side and the handle points left, meaning you can't grab it with your right hand unless you cross your arms over. Also, if the right door is closed first, the left door will often bang into the edge of the right door and prevent you from closing the refrigerator unless you open the right door, close the left door and then close the right door again.
Bottom Line No, I would not recommend this to a friend
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Run away from this product
from La Grange, IL
In the 20 months since I've purchased this product, the P trap failed causing water to leak onto my newly refinished hardwood floor and then the ice cube maker failed likely due to a faulty thermostat. Of course, the warranty is only good for 12 months, which should tell you something about KitchenAid's confidence in their product.
from Ohio, United States
Love my fridge! We love that the water is inside so the kids don't drip water down the outside of the fridge
(1 of 1 customers found this review helpful)
Love the French Door Option
from Saint Johns, FL, United States
We bought this style to replace a side by side after a remodel, the ability to prepare and store large platters was a primary objective. The shelves are easily rearranged, or taken out for cleaning. The counter depth looks great in the kitchen. We had added the Pro Line gas stove during the remodel and the refrigerator really added to the finished look of the kitchen. The French door style puts vegetables and deli items at a more convenient height. The large storage space in the doors put more of the refrigerated items within easy access. The layout of the freezer holds far more than I thought it would.
Bottom Line Yes, I would recommend this to a friend
Very good refrigerator
from Honolulu, HI, United States
We bought this a month ago to replace an aging Sub-Zero built-in with the same Cu. Ft. Storage area. The organization of the space in the new Kitchen-Aid is much better, so it feels as if it is bigger. We love the freezer compartment organization, and also the internal filtered water dispenser that takes up no space.
Items in the back of the first and second shelf freeze and the door pops open
from Walnut Creek, CA, United States
I purchased this refrig in May '13. Despite adjusting the temp controls, the items in toward the back of the first and second shelves are always getting frozen. Also, the doors don't shut and stay shut unless I close the doors pretty hard then make sure they are both pressed shut. The last two french door refrigerators I used (Jenn-Air and GE Monogram) would simply swing shut then sort of suction themselves closed with a tight seal. Not this thing. It was by no means the cheapest of the stainless French-Door refrigerators of this size. I would not buy it again.
High-end look at mid-range price
from Lake Oswego, OR, United States
I love everything about this unit. I also purchased a dishwasher and wall oven/microwave combo in the pro-line to match. They will be installed soon. Can't wait.
from Ontario, Canada
Lovely fridge. So happy to have water dispenser inside. Everything is cold..have had people comment on the perfect temperature drinks. Very quiet.
from Surrey, BC, Canada
I bought this fridge about 10 months ago and have been very happy with it. Well laid out and good features.
Stainless has started to corrode after less than 1 year
from Atlanta, GA, United States
I initially really liked this refrigerator. It has plenty of space, is well organized, bright, etc. After about 6 months, we started having trouble. Food started to freeze, even at the suggested temperature setting. And, we noticed brown spots starting to show up on the front of the refrigerator near the handles. This turned out to be corrosion. We called Kitchenaid to get service. They are fixing the temperature issue now, but said there is no warranty or repair for the exterior finish. They offered to send some stainless 'brightener.' I have only used stainless cleaner or polish on this unit. My only conclusion is that this unit has seriously inferior stainless. I installed other stainless appliances at the same time (Thermador, Bosch) and those all still look great. I guess I would say, use caution.
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