Average Customer Reviews
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(based on 125 reviews)
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Most Liked Positive Review
We are very satisfied with this washing machine and highly recommend it.
Washing Machine Whirlpool WTW5700XW0 We are very satisfied with this washing machine and highly recommend it. My review is rather long, even though I try to be concise and to the point. When...Read complete review
Washing Machine Whirlpool WTW5700XW0 We are very satisfied with this washing machine and highly recommend it. My review is rather long, even though I try to be concise and to the point. When we had to purchase a new washing machine after our last one began to fade after 14 years (and it was already used), we consulted a leading consumer evaluation service. Our final choice was among the top loading 'high efficiency' machines recommended. These new high efficiency machines differ substantially from the older machines. The sounds they make, the cycles they go through, the amount of water they use, are all very different from the older washing machines. We chose this high efficiency model for these reasons: 1) it was highly recommended by the consumer evaluation service 2) it is rated Cier 3 3) it has a glass top The competitor (for us) cost another $100 for a glass top and was cier 2 (a lower rating). That clinched it for us to get the Whirlpool rather than the (xxx). I really wanted to get the xxx because that brand has served my family well for more then sixty years, and it was the brand of the machine we were replacing. But to pay $100 more to get a lesser efficiency rated machine just for the glass top? -- well, not this time. We were at first disconcerted with the noises but especially the low amount of water the Whirlpool uses. Never mind the different noises, we wondered how our clothes could possibly be cleaned with a level of water that never rose above the top of the clothes! Let me mention here that we are very happy with the glass top, which permits us to see the washer in action. Without the glass top, I would be constantly stopping, looking, and restarting, without seeing what is actually transpiring. Through the glass top we could see that the clothes are moved rigorously through the solution of water and detergent; so the manufacturer's statement that detergent is efficiently delivered makes sense. We rarely use a dryer unless it rains unceasingly for days and days; we hang out clothes to dry on a clothesline. After three months with our new washing machine I state unequivocally that whether dried on the clothesline or in the dryer, our clothes are at least as clean and fresh as before, and to my mind, better. I have wondered why reviews are all over the map: some claim the product is the best ever and others the worst ever. Sometimes complaints are handled well, sometimes not. Those that are not handled well lead to justifiably bad reviews. So how does one consider the bad reviews that are complaints not about a defective product, but rather about the product itself? I think -- and this is just my personal opinion -- that most complaints arise from not understanding how this very different machine works. If I look at the water level, for instance, and think this can never ever get my clothes clean, well then it may be that no matter how clean my clothes actually are I won't believe they are clean. As for the rest (I think a minor remainder), I have no explanation or speculative explanation. I would say, 'Give it a real chance. If that doesn't do it for you, seek recourse: get a replacement, another model, or go back'. I would rather not have anyone go back, because the water savings are significant.
Most Liked Negative Review
Looks good but doesn't work
While this machine has the benefits of being an American brand with readily available parts and service, high efficiency, and simple controls, it lacks on the most primary aspect: PERFORMANCE. It simply...Read complete review
While this machine has the benefits of being an American brand with readily available parts and service, high efficiency, and simple controls, it lacks on the most primary aspect: PERFORMANCE. It simply does not clean. I'n not talking unreasonable stains that no washer could remove but simply chocolate syrup from white dishrag, bike-chain grease from a pair of shorts, mild grass stain from a pair of jeans, etc. I am very dissatisfied with this product and would very much not recommend it to anyone. I am also disheartened that Whirlpool has apparently abandoned the practice of producing products with superior performance.
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Reviewed by 125 customers
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Features could be more user friendly but otherwise great washer.
from Atlanta, GA
Comments about Whirlpool Cabrio WTW5700 White Top Loading Washer:
I bought this about a month ago and love it. It is way better than my old washer. Saves water and cleans great.
Bottom Line Yes, I would recommend this to a friend
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from Near Chicago
Great machine, saves money on water by sensing the load size.
Reliability issue but Whirlpool Stood behind it
After 3.5 years the control board failed. Luckily Whirlpool stood behind the washer and repaired it.
from Scott, LA, United States
Not fan of low water fill, clothes don't come out as clean. Always use the bulky function to get highest level. Now making terrible noises.
Bottom Line No, I would not recommend this to a friend
from Morris, AL, United States
I bought this a couple of months ago, and it has made the task of washing clothes a pleasure. The advanced features are awesome and it is a very eco-friendly appliance. I have been truly pleased with its performance!
LOWERED OPERATING COSTS
from Warsaw, IN, United States
good product , lowered energy usage , very quiet, easy to use
from Delray Beach, FL, United States
My wife just loves everything about this top load washer. It washes our queen comforter effortless clean. The clear see- through lid opened her eyes to getting a new experience on how this washer saves on water plus still gets her laundry so clean. It is a wonder.
from Greenwood, AR, United States
My wife and I have enjoyed this top load washer, for it regulates the amount of water to be used and this saves us money. This washer is very efficient, and we are glad we purchased it. Great job Whirlpool.
(1 of 1 customers found this review helpful)
Does the job. Gets my clothes clean.
from Yonkers, NY
Gets clothes clean. Works as it should. Panel does not tell me what cycle I am on. The tinted glass on the lid makes it very difficult to see what is going on inside especially since lid is locked. Glass lid is great idea, but not if it is dark. It should be clear.
from Manteca. CA
I never thought a washer like this could get my clothes clean. To my surprise it saves on water and cleans my clothes better than they have ever been cleaned before. Love this machine.
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