Average Customer Reviews
Energy Star Rated - No
(based on 14 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Beautiful design, adequate space
We purchased this refrigerator for our busy kitchen (two teenage boys) and couldn't be happier. Mom got the beautiful stainless counter depth she wanted and the men got space they needed for all...Read complete review
We purchased this refrigerator for our busy kitchen (two teenage boys) and couldn't be happier. Mom got the beautiful stainless counter depth she wanted and the men got space they needed for all of their snacks. The counter depth did cause a loss of cubic space but with some strategic stacking, everything fits. The Cleansteel is wonderful, but the handles do not seem to be made of the same material. Ice maker is keeping up with us so far and haven't even used the power ice feature! Love this refrigerator!
Most Liked Negative Review
Regretting this purchase
We built a home in 2012 and needed all new kitchen appliances. I wanted to go with all-matching brands and my main concern was getting a counter-depth, side-by-side refrigerator. Sadly, I didn't have...Read complete review
We built a home in 2012 and needed all new kitchen appliances. I wanted to go with all-matching brands and my main concern was getting a counter-depth, side-by-side refrigerator. Sadly, I didn't have many choices, as there isn't a whole lot of counter-depth models out there, and even fewer that are side-by-side style. I didn't have any particular feelings toward any particular brand, but did have a family friend (who used to sell appliances) warn me to stay away from Frigidaire because they tend to need repair more often. I wished I had listened. My Frigidaire stove and dishwasher both had repair issues in the first 6 months. My Frigidaire refrigerator doesn't need a repair (yet) but here's why I'm warning others to stay away: first, the ice maker is terrible. It will randomly quit making ice and the bin will be empty. I probably need to call the repair folks again, but just don't have time to deal with it. There's a button on the ice maker that you can manually press to force it to make ice, so that will do for now. The second issue, and the one that really frustrates me, is what happens when power is lost to the frig. After power is restored, there is a shrill alarm that sounds continuously until a button is manually pressed on the door panel. I have pets in my house and the sound drives them crazy! So if I'm off at work all day or out of town on a trip and the power goes off even briefly, this stupid alarm will keep buzzing until I get home! Also, and this is the really bad part, the frig will not start cooling again until this button is pushed, even with power restored!!! So if the power is out for only a few minutes, once it comes back on, the frig remains shut off and this alarm continues to sound until the button is pushed. This is the most stupid, insane feature I have ever seen on a refrigerator. I've looked online and through the owner's manual for some way of disabling this feature, but I've yet to have any luck. It would probably void my warranty anyway, and I can't take that risk since I'm fairly certain I will be needing to call the repair folks again. Bottom line is, I regret purchasing the entire Frigidaire Professional line of appliances.
Reviewed by 14 customers
Displaying reviews 1-10
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By Jane Doe
Comments about Frigidaire Professional Stainless Steel Counter-Depth Side-By-Side Refrigerator:
Bottom Line No, I would not recommend this to a friend
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Sorry - its a no.
We put the refrigerator between two tall cabinets. The doors were installed crooked. The sides of the unit is straight, but the doors are not. Do but purchase unless you have at least an inch on each side - so a 38 inch opening.
By john b
I also have big problems with this (professional) refrigerator. Not only does the ice shoot out like the titanic hitting an ice berg, and the drawers have to be oiled because they screech so badly, but the water dispenser is so out of line with the glass that it barely goes in without totally missing the glass. This is not an engineering marvel by any means. Whoever designed this frig needs to evaluate their degree.
Looks Great--poor quality
The fridge looks good but it came with many problems. The ice maker failed with in 3 months and was replaced. The Fridge failed while we were away and lost all our food. Fridge was replaced. Ice-maker failed again. This was replaced. Do not think of placing more than romane lettuce in the drawers as they are very weak and will not handle more than a couple pounds. All our drawers failed. The interior lining of the fridge cracked in a few places. Again the fridge was replaced.
A few big problems
Unfortunately, this regrigerator has 2 problems that lead me to provide a low rating. I had high hopes but the ice cube dispenser is horrible. The ice cubes shoot out in such large quantities that we have to use large plastic cups to insure the ice does not end up all over the floor and that no delicate glass is broken. This alone causes me to never want another fridge like this, but there is another deal-breaker. The interior veggie bins squeek horribly every time we open them--like screeching chalk on a black board.
Design good, quality - not so much
I loved the design and price of this fridge and ended up putting in all new Frigidaire Professional fridge, double oven, dishwasher and microwave during a kitchen remodel. They look great, but in the past year we have gone through 2 motherboards and an inverter board on the fridge, and needed repair calls twice on the double oven after the thermal overload kept tripping during self-cleaning. The dishwasher tray also needed replacing. Hopefully we are safe with the microwave - maybe because it was the one made in Canada. I'm very thankful I bought an extended warranty. Fortunately CountyWide, the servicing company, was outstanding, with technicians that were extremely service oriented, full of integrity and were good stewards of our time.
(1 of 1 customers found this review helpful)
By Heather P.
from Crystal Lake, IL
About Me Casual Cook
Bottom Line Yes, I would recommend this to a friend
We bought this refridgerator specifically to fit into our new kitchen with surround pantry. It looks beautiful and functions well. The freezer is a small, so I am glad I have an extra fridge in the garage. My biggest complaint is that although the doors are virtually finger print free, the handles show EVERYTHING!!! I am constantly wiping them off as it shines and really stands out against teh smooth door- why couldn't the manufacturer make the handles out of the same material as the doors?
Bought this to upgrade my current fridge in the kitchen. Love the stainless look, but when the delivery was made I found out the the hinge on top of the fridge would allow a tight fit into my alloted cabinet space...basically I could not push the unit all the way back against the wall..it now sticks out from the front of the cabinet about 4"-5".....the dimensions from the manufacture does NOT account for this hinge coverplate....so be careful
We love the counter depth refrigerator. The finish is great to keep clean. The only negatives so far is that we have frozen lettuce in veggie drawer and the cost of replacement water / air filters are way out of line. We also purchased the professional series, slide in range which is great. We bought the professional series dishwasher and the professional series over the range microwave. We like both of these products with one minor concern. The microwave signals when the cook time is done continuously which is annoying if you can't tend to it right away. An option to let us have it signal only once would be nice.
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