Average Customer Reviews
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Most Liked Positive Review
Well as a Contractor we have always installed Frigidaire appliances in the houses we built as well as used them in our own homes. We purchased this and also experienced the shooting ice problem....Read complete review
Well as a Contractor we have always installed Frigidaire appliances in the houses we built as well as used them in our own homes. We purchased this and also experienced the shooting ice problem. It would build up in the bucket, fall down beside the pizza shelf and out the back of the ice bucket. Every time you take a frozen product out from below the ice maker you also get the fallen ice pieces on your floor. I called the service department and was told it had to have a defective device that actually was replaced. The poor quality of the ice bucket did not count. I spoke to the highest person I could before sending a letter to the corporate office. The issues that I have along with others on here are not considered issues according to Ricky, who I was transferred by Dale @ 7367. It was up to the review board to decide if you truly had an issues. I was told this was detailed out in the information that came with all their products. So basically it is up to "the review Board" to decide if you have a problem. If they spent these positions on the design of the ice maker bucket they might have less complaints to answer. As I stated before I have always used this brand and wish the customer service was doing more to correct the products. Hiding behind the corporate legal documents instead of helping the customer using the product just is not right. Thanks for reading....
Most Liked Negative Review
The unit looks very nice, is spacioius for a side-by-side, which, traditionally have space limitations, especially in the freezer section, and overall performs very well. However, this particular model does NOT...Read complete review
The unit looks very nice, is spacioius for a side-by-side, which, traditionally have space limitations, especially in the freezer section, and overall performs very well. However, this particular model does NOT dispense COLD water from the door dispenser. The water is room temperature, at best. It does not matter how much water you run through it, the water does not get cool or cold. My tap water is cooler. I was told by Frigidaire that this model does not have a cooling unit for the water reservoir. Did Frigidaire bother to put this tidbit of information on their spec sheet?? No. I thought the purpose of a refrigerator was to cool things. VERY disappointed with my $1000+ refrigerator that does not dispense cool water. Cannot understand Frigidaire's reasoning, except to cut corners and save a few $$$'s.
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Reviewed by 36 customers
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A happy customer!
Comments about Frigidaire Gallery Stainless Steel Side-By-Side Refrigerator:
I am pleased with my Frigidaire appliances, which consist of my stove, microwave, dish washer and refrigerator. I love the fact that the stainless steel is really stain free. It was a great price for such a charming appliance collection. My guests love my kitchen, and I know that my Frigidaire appliances enhance the space. My one and only concern is the ice dispenser. It can be a bit messy, because the ice comes out so fast that most of the time I have to pick it from the floor. Other than that, I hope my appliances last many, many years!!!!
Bottom Line Yes, I would recommend this to a friend
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Too noisy! Always running!
By Jaelynne Goff
I had three repair calls because of the noise and the constant running. I began listening to other people's refrigerators and theirs were much quieter. I couldn't tolerate the constant noise. It is a shame that I replaced it because I liked the vegetable bins and the ice capacity. However, the ice dispenser was messy. .
Bottom Line No, I would not recommend this to a friend
Bought a whole set, fridge, stove, dishwasher, and microwave. Already having issues with the fridge (ice dispensor) and dishwasher (smell).
Slick on the outside, Spacious on the Inside
With many different shelving options inside, the Frigidaire Gallery is a wonderful refrigerator to have. It's control options allow my food to be at the right temperature and ensure that it is fresh and ready when I need it.
It's a lovely refrigerator and freezer, but have not even had it a year and I have to call a repairman out to fix the ice maker and dispenser. When one wants to get ice in a glass the dispenser does not work---one can only get water. VERY disappointing.
Great product just need servicing.
I like the fridge, I really do, but the Ice Dispenser kills the deal. In 4 months the dispenser stopped working, had it replaced. The Ice falls to the floor after EVERY use. (Like the timing is off or something. I expected more from the Signature Series. On a positive note, it keeps the drinks cool, and frozen food frozen.
I love my fridge
It is a wonderful fridge. Our ice dispenser on the door went out shortly after we bought it but I called frigidaire and they sent someone out to fix it right away
Although we love the looks the refrigerator has issues. The water dispenser is as slow as molasses. Don't use the ice dispenser as you end up with more ice on the floor than in your cup. The noises it makes are something else. There are times it sounds like a jet taking off in the kitchen. Love the space and it does keep everything at a good temperature but the features people want, water, ice - stick to bottled water and an ice bucket.
nothing but problems
By not happy
Got my firdge 6/4/2013 and have had nothing but problems. The side shelves on the fridge door fell out and ripped the lining. Had to have the entire door replaced. For the last 2 months my cube selection has been stuck on crushed ice. This will require another service call. I just don't know what's going to happen next. It has been a lemon all the way around!
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