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Most Liked Positive Review
Overall great value
I did a lot of research prior to purchasing this washer-dryer combo. We live in a very small New York apartment, and size and noise were a big issue in selecting a washer-dryer....Read complete review
I did a lot of research prior to purchasing this washer-dryer combo. We live in a very small New York apartment, and size and noise were a big issue in selecting a washer-dryer. LG seems to have hit the mark with this one. Very stylish, easy to use, and it has excellent capacity for the overall size of the machine. For reference, it washes the same amount of clothes that the typical smaller commercial machine you find at a New York City laundromat handles. It's very easy to use; dial in settings for wash and dry, and then walk away. The wash cycle is very quiet, and the machine uses very little water. The overall dry time tends to be longer than that of the usual electric dryer, but not by much. I had seen reviews elsewhere that complained that the similar larger version of this machine didn't dry clothes adequately and left them damp, but I've had no difficulty getting clothes as dry as I want them to be in this machine. I suspect that those who had complaints were packing clothes in too tightly - with these (and most) dryers the clothes need to be free to tumble in order to dry completely. The spin cycle on the faster speeds can lead to some vibration here on the 4th floor of an apartment building, especially at first when the clothes are still wet and relatively heavy with water, but I find the machine balances loads and spins them remarkably quietly considering the rotational speeds reached (1300 RPM). After a minute or two, when the initial water weight in the clothes has decreased, the machine is remarkably quiet, and the vibration almost disappears, even at high spin speeds. Mounting the machine on vibration isolation pads seemed to solve the vibration issues for me. The only issue I have, and the only thing that decreased my overall rating of this machine, is the noisy water pump. The machine otherwise is incredibly quiet, except for the water pump that expels the water from the machine. This pump is active only intermittently during the wash and rinse cycle, but it runs very frequently, although for brief periods, during the entire dry cycle and makes a relatively loud (for this otherwise almost silent machine) noise somewhat like an old door buzzer. The noise is similar to the electric water pump on our espresso machine at work, so I think it's a function of the type of pump used, but I can't imagine that there's not a quieter pump out there that could be used to make this machine overall the most incredibly quiet washer-dryer on the market today? Come on, LG engineers - just do the right thing and find a quieter pump or install appropriate sound dampening material! Granted, the noise is not unbearable (and may not be an issue for those with a separate room for the washer-dryer), but many in the market for a smaller machine like this one will be installing it in the kitchen etc, and it's odd that the amazingly quiet nature of this machine has to be marred by the noise of the water pump... Overall, if you need a compact, stylish, easy-to-use combo washer-dryer, I would definitely recommend this one.
Most Liked Negative Review
Problems, problems, problems
I am on my 2nd one of these machines (the first one was replaced by my service agreement after 14 months of trying to fix the machine - they replaced it with a new...Read complete review
I am on my 2nd one of these machines (the first one was replaced by my service agreement after 14 months of trying to fix the machine - they replaced it with a new one). When they work well, they work amazing well!! Unfortunately, they are NOT designed to work well. I am thrilled that I bought a 5 year service agreement as it is clear I will need it. The problem with the way the machine is built is there is no way for the consumer to empty lint from within. Thus, it turns out it builds up within the machine. The result is that the machine stops drying when the lint builds up. I have this machine just over a year. Like with the previous one, at just over a year, I have had to call for service. When the tech came, he removed from the deepest parts of the machine a full cup of wet lint. This had stopped the machine from drying properly. I had to have a machine replaced a little over a year ago (same identical machine) due to the same problem but the service company could never figure this out and LG did not suggest this fix. The tech said this is the most common problem on these machines and that he sees a large number of service calls due to this. IF you buy, you MUST buy a service warranty! 3 Month later update: yet another day off from work! Same problem. No way to remove lint from the machine. Today - the drain pipe is clogged due to this problem. DO NOT BUY THIS MACHINE! Also - a had a family member stay with me a couple weeks ago. She saw the machine and indicated hers never dried. She has the same problem I do.
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Reviewed by 75 customers
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Perfect for apartment living
from Vancouver, BC, Canada
Comments about LG WM3455 Silver Washer And Dryer Combo:
I've had this combo machine for a year and a half now. It took some getting used to but I love it in spite of the fact that I've had the pump replaced once (collected a hair pin) and had the technician here recently to scrub all the lint out of the insides. This machine does need a little babying. This unit is relatively quiet if you don't mind the sound of the pump running during the dry cycle. I can barely hear the wash cycle. Yes the clothes come out mildly damp but they are dry in a few minutes. And yes if you over dry them they will wrinkle because it gets crazy hot in there. Like the other reviewers mentioned you have to wipe down the seals after each use for lint, and the clothes can get linty but this usually happens when you don't run the self cleaning cycle often enough or if you overload it. The reason I love this machine is because I can use it in my old rental apartment and avoid leaving the house to clean my clothes. The clothes come out VERY clean and it hardly uses any water. It's already paid for itself in convenience and my electricity bill only went up around $3.00 a month while doing approximately 5-7 loads a week. If you are in a situation where you can't vent or want an environmentally friendly washing option I would highly recommend this machine.
Bottom Line Yes, I would recommend this to a friend
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this product is great..
I have monthly maintenance with calgon or bleach... no damage clothes
WORST WASTE OF LIFE EVER
from New York, NY, United States
This thing washes, but LEGIT does not dry. takes 8 hours just to do a few towels? and they still come out damp, are you kidding me????? better off paying a laundry service to do your clothes rather than racking up your electric bill and wasting all your time " Re-Dying" your clothes. so annoying and so angry.
Bottom Line No, I would not recommend this to a friend
Unhappy. .complete waste of money
from Binghamton, NY, United States
Imo, the only feature that is positive, is the space saving feature. Clothes come out damp and need to be exposed to air to complete drying, or they over dry and come out wrinkled. The lint collects around the rubber lining and has to wiped down between every use. We have had the machine for a year and have had to have service man out on 3 occasions already. The pump has been replaced once. For the price, I can't justify the purchase. Having separate machines cuts the time back drastically. If you set the dry time for 30 minutes, it automatically goes to 57 minutes, so on and so forth. Clothes almost always need to be rolled with a lint brush.
Have had ten years with almost no issues
from Los Angeles, CA, United States
you purchase this combo because you have no vent to the outside. Otherwise, buy a regular washer and dryer. That said, if you have no vent this is a terrific alternative to the laundromat. It isn't perfect: the load you can put in is very small. If you put in a small load your wash/dry can be finished in two hours. First:small load. Second: speed wash. Third: regular dry. Fourth: stop the dry after 1 3/4 hours of total operation. Wait for five minutes and take your clothes out. They will be dry enough unless you are living in south Florida or somewhere humid.
Loved it, miss it!!
We sold our house with this "all-in-one" washer in it, as the new owners wanted the washer, and even checked to see if it was still there and the right one during the handover. Now I miss the ease of putting my clothes in at night and having them washed AND dried by morning. Nice to have the steam feature to take the wrinkles out of my white shirts too. Plugs into an ordinary 120volt outlet, and uses a fraction of electricity of the others. I miss the machine and now I can't find another!! Note: when I installed it, I had to put it on a concrete slab to ensure that it was quiet when at high spin. Well worth it. Amazing machine and great technology.
(0 of 1 customers found this review helpful)
Less Than Good- Buy a Different Machine
from New York, NY, USA
I regret purchasing this machine. It's not quiet as other reviews mention. Does not clean cloths well. Takes an unreasonable amount of time for a small load, and no lint trap, leaving it all over the cloths.
from new york ny.
No noise, love it , if it's not broken why fix it. Great cleaning power.
(1 of 1 customers found this review helpful)
from Austin, TX, USA
I have a lot of LG products(TV, microwave, washer, dryer). They usually have a good dependable product, but my wife is very disappointed with this product. All of the clothes come our wrinkled, and she does use fabric softener. If I could trade it in I would get the stackable washer/dryer for the apartment that we're going to move into. The LG washer and dryer that we had, she loved. She is not pleased with the length of time that it take to do a load of clothes. When doing a large load (a set of king size sheets and pillow cases) the washing and drying spin cycle is very noisy from the vibration..
from San Diego, CA, USA
This compact, durable, and efficient machine fits well in my small laundry closet, where I opted to have one machine versus two or even the bulky and awkward "stacking" combo machines. The machine is pricey but provides a good investment when considering the energy expense of running it year round. I echo other reviewers' recommendation to read the manual carefully to take most advantage of the nice features. This kind of dryer seems to take a bit longer than the vented kind to finish drying laundry. LG provides helpful customer support on their website. Overall excellent product.
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