Average Customer Reviews
Need more help?
Like this category?
(based on 163 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
It is being used in a residental kitchen. It cleans better than my old whirlpool and is more efficient than the old one as well. The con that I can talk about is the...Read complete review
It is being used in a residental kitchen. It cleans better than my old whirlpool and is more efficient than the old one as well. The con that I can talk about is the door that is hard to open. Otherwise this machine is a cleaning horse. It runs at least 2 times a day and on some days 3. No issues cleaning pots and pans either.
Most Liked Negative Review
I would recommend this machine but....
.....after the wash/dry cycle has been completed; the entire load of dishes (even the empty dishwasher) smells like rotting fish at the seashore. I have NEVER had this problem...Read complete review
.....after the wash/dry cycle has been completed; the entire load of dishes (even the empty dishwasher) smells like rotting fish at the seashore. I have NEVER had this problem with any of my 3 previous dishwashers. It is NASTY. Overall, the machine does a darn good job cleaning the dishes compared to my previous dishwashers AND it is very quiet (I have in my kitchen which opens up to a great room. We hear very little from it when it's running. I do use the recommended JetDry. If there is a solution to getting rid of the smell, I would give this a 5-star rating.
Subscribe to Reviews
Reviewed by 163 customers
Displaying reviews 1-10
Back to top
Previous | Next »
It's OK, but parts are ridiculous
from Pacific NW
Comments about Maytag Jetclean Plus MDB7749 White Undercounter Dishwasher:
We have owned this dishwasher for years, and it is fine for a middle of the road applicance. However, the keypad went out, and I had to pay for a new one, which was 129.00. Then the high heat sensor went out, so I popped it out, plugged in the new one, and it failed 2 months later because I didn't use this goofy terminal strip with it. Apparently the TB adds resistance and limits current to the sensor and the second one works. However, the keypad failed in 14 months, and I had to buy another one, and the cost went up to 148.00. Fortunately I can install everything myself. So, with the repairs, I could have bought another better unit for a few bucks more. Poorly thought out seals, poor venting (goes right under counter causing rot), and unreliable soap dispenser are among some of the issues. Not terrible, but I would look for something different and won't buy Maytag again.
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
Short life span
from Silver Spring, MD
Nice enough dishwasher but the panel died after 3 years. I expect a dishwasher to last longer than 3 years. Seemed like the culprit was faulty engineering, as water got inside the panel and corroded the wiring.
By Frank the Plumber
from Mays Landing NJ
This is the worst dishwasher and Maytag appliance I have ever owned. I have had Jenn-Air, Maytag, and Kitchen Aid appliances for years and I will NEVER buy another Whirlpool product ever.
Images shared by Frank the Plumber
Broken before 2 years old!
Control panel went bad. Apparently it's a common problem. Completely disappointed. I can't see spending money on something for it to not last. Customer service was very nice as they told me my limited 1 year warranty is up and that they can send someone out to replace the parts. So with parts and labor I'm better off buying a new machine. Unhappy!
This is a disposable Dishwasher, as in use it and Trash it.
from Kent, OH
I bought this a little over a year ago and it is not broken due to a design defect. This dishwasher, and based on Maytags willingness to address the issue, all Maytag dishwashers are junk.
Great Dishwasher Lousy Control Panel
from Huntington Beach, Calif
I've had this dishwasher for 3.5 years and the Control Panel stopped working. I found out this is a common problem with this washer. Big problem is Maytag is always out of the parts (about $150) plus labor to install. Usually 2 to 3 week wait. Repair guys want $200 to install it, if and when they can get it.Maytag(Whirlpool) used to be a quality product. Now it's just as poor quality as the others. 3 different repair guys said it's not worth fixing.
Had to replace electrical board 2x!
from Niagara Falls, NY
I bought this unit about 3 years ago. Have already had to replace the control board two times. I bought a Maytag because of their advertised reliability...not too pleased!!!
(1 of 1 customers found this review helpful)
Bad touch panel
from Northeast PA
Had this dishwasher for just 3 years. The touch panel went out. The service man said the part was about $140.00 and with labor cost it would be close to $300.00. How can you justify spending almost the same amount of money for a replacement part and labor as it was to buy the dishwasher???I researched this issue online and found soooo many people that have the same issue with this dishwasher! I called Maytag and even though the woman I spoke with was polite there was NOTHING Maytag could do to compensate for this faulty part! That's terrible customer service! Bravo Maytag! Will NEVER buy another appliance with the Maytag name or that's affiliated with Maytag ! I'll stick with GE!
Electrical Board has gone bad twice!!
from North Carolina
They should stand by there product and recall the electrical board which has needed to be replaced twice.
Unhappy owner of Maytag Junk
By Mike the unhappy owner of a Maytag
from Fort Worth Texas
We brought this unit about 4 years ago and we don't even use it daily. The control panel is no good from what the repairman told us which they told us would cost $400.00 to fix. We have own Maytag before but customer service was terrible, we difinetly will not buy Maytag again after this deal.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.