Average Customer Reviews
(based on 306 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Natural Cleaning Done Well
First off the TwinTank Steam Mop is super easy to assemble. All you have to do is slip the handled into the base until it 'clicks' in. That's all. The containers that...Read complete review
First off the TwinTank Steam Mop is super easy to assemble. All you have to do is slip the handled into the base until it 'clicks' in. That's all. The containers that hold the water and the cleaning solution are easy to fill, a bit tougher to snap in properly, I ended up dripping more than I would have liked while trying to get them situated properly, but hopefully the more I do it, the easier it will be for me. I really like the feature that indicates the mop is ready to use by the green light, so there's no guessing on whether it's hot enough to produce steam. I have tile floors in my home, in the bathrooms, front entry way, kitchen, dining area and the laundry room. I keep my floor relatively clean with vacuuming, but don't mop all that often. I felt the TwinTank Steam Mop cleaned my floors really well. I thought before using it that my floors were basically cleanâ€¦I was surprised to see a lot of dust and hair come up with the steam, especially in the corners of my bathrooms. The swivel head did a pretty good job of letting me get into the hard to reach corners. I used it both on steam alone in one bathroom and then I did the rest of the hard floors with the cleaning solution. I found the cleaning solution left a bit of a film on the tile when I used it at full strength, but I just went over it again with steam alone and it was gone. The cleaning solution is nice for really tough jobs, but I think I'll probably use it sparingly as the steamed water cleaned just as well. Using just the steam from the water makes me feel confident as well that my floors are disinfected but there's no chemicals left behind. I prefer the full microfiber pads that are supplied than the one with the holes cut out. That one didn't seem to allow me to maneuver as well with the TwinTank mop head. I also like the cooling base that comes with it, so that it collects the leftover water from the steam as it cools down, so I don't have a big puddle on my floor after cleaning! The cord on this steam mop is really long. I was able to plug it in my hallway, stretch it across our bedroom, and still reach the far end of our bathroom without even tugging on it. That's REALLY nice, I find most of my floor appliances (vacs, etc.) the cords are too short. Never having had a steam mop before, I have nothing to compare it too, but it definitely beats a regular mop with either a bucket or refill pads and solution. I can see myself mopping my floors a whole lot more with this than I have in the past. I received a sample of this product to facilitate my review, but my opinions are entirely my own.
Most Liked Negative Review
NOT WHAT IT CLAIMS TO BE
This machine is not what the company makes it to be. It is heavy and hard to use. The water and solution tank are very small, not enough steam produces. It did not...Read complete review
This machine is not what the company makes it to be. It is heavy and hard to use. The water and solution tank are very small, not enough steam produces. It did not clean spots off floors easily like it stated, had to go over and over it to get them off. Also you have to hold the trigger down the whole time while trying to hang onto the cord. Do not like this machine at all. The shark I had before was much better easier to use and cleaned awesome, but it broke after 3 years so i seen the commercial for this product and decided to try this. SORRY I DID. Also I have called the company to return this item 4 times now and the keep telling me that the shipping label will be emailed to me and it has not. Now I am comming up on the 30 day period and I still dont have the retun label, look's like they are trying to stick me with this horrible product. BE AWARE DONT BUY!!!!!!!
Reviewed by 306 customers
Displaying reviews 1-10
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Did outstanding job!! Arrived timely.
By Older Shopper
from Butte County, CA
Comments about Hoover Enhanced Clean Disinfecting Steam Mop:
Used this the day after I received it. Very simple to finish putting together. Really like the scent of the cleaning solution. Worked beautifully, I'll never hand mop again. Arrived timely.
Bottom Line Yes, I would recommend this to a friend
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Best Steam Cleaner Ever For All Floors...
from Palm Beach, FL, United States
Totally love it! This product is amazing and works wonders on all floors, even refreshes rugs or carpet! Not to mention it has a water filter so floors stay shiny & streak free and any kind of water is perfectly fine to use. And the best part is the option to clean with only steam or with both steam & floor cleaner solution (which also works great & smells fabulous) with it's incredible twin tank! The cord is long and so easy to use. The price is beyond reasonable for it. I am so happy with this purchase and believe me, with four small (and very messy) children, I have tried all of the very best & latest steam mops of all different kinds and brands out there, and this one is hands down the best by far!
Hoover steam mop now useless - broken plastic clips
from Coquitlam, BC, Canada
Hoover steam mop worked well for 24 months, then small plastic clip broke off that holds solution tank, next use the 2nd clip broke off; tank no longer can remain snug in place, no solution was getting thru. Mop now useless to clean effectively, would never buy this model again unless Hoover used metal clips can be replaced. Very angry about the poor design for such a tiny part to render the whole unit useless.
Bottom Line No, I would not recommend this to a friend
great floor cleaner
from Torrance, CA, United States
I bought this mop and I have fell in love with it. I no longer hated to have to mop the floors as it was so easy. This is a great mop. Mine stopped working after four months but I took it to the local service center and the company issued me a brand new mop. Nice to have companies who still try to make the consumer happy. Way to go Hoover!
(3 of 3 customers found this review helpful)
Easy to Use
from Westborough, MA, United States
Great Product, did a great job on my Tiled Kitchen and Dinning Room Floors. It has worked for about 11 months but all of a sudden it stopped steaming and stopped feeding cleaning solution. I attempted to clean it with White Vinegar which only seemed to do a little. I then used a CLR 50% solution that did better job but it still does not work properly. It still does not steam and the solution does not feed. Help!!.
didn't get a chance to use it
from los Angeles
When it arrived at my house and I opened it, the mop was broken
(1 of 1 customers found this review helpful)
from Spring Valley, CA, United States
This is lightweight, easy to use & does a fantastic job on my tile floors.
WOW very happy with the product
from Wheaton, IL
Used the Hoover Steam Mop for the firs time today and what a difference from the other two brands I have owned in the past. Better cleaning, easier to use, and love the long cord. Sure wish I'd had this one a long time ago. Thanks Hoover!
Hoover TwinTank Steam Mop
from Walnut Creek CA
I do enjoy your product, HOWEVER, there are no instructions as to how much of the solution should be put in the tank. I put in the whole bottle. Now I'm thinking I should have put in 1/4 cup and filled the rest with water. I washed my tiled floor and the solution removed all the sealant! Please fix your pamphlet to offer instructions on how much solution to use. Thank you.
from Los Angeles County, CA, United States
tried just steam, than steam and cleaning solution. Lots of striking and dingy dirty looking. Will give it time.
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