Average Customer Reviews
Need more help?
Like this category?
(based on 276 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Natural Cleaning Done Well
First off the TwinTank Steam Mop is super easy to assemble. All you have to do is slip the handled into the base until it 'clicks' in. That's all. The containers that...Read complete review
First off the TwinTank Steam Mop is super easy to assemble. All you have to do is slip the handled into the base until it 'clicks' in. That's all. The containers that hold the water and the cleaning solution are easy to fill, a bit tougher to snap in properly, I ended up dripping more than I would have liked while trying to get them situated properly, but hopefully the more I do it, the easier it will be for me. I really like the feature that indicates the mop is ready to use by the green light, so there's no guessing on whether it's hot enough to produce steam. I have tile floors in my home, in the bathrooms, front entry way, kitchen, dining area and the laundry room. I keep my floor relatively clean with vacuuming, but don't mop all that often. I felt the TwinTank Steam Mop cleaned my floors really well. I thought before using it that my floors were basically cleanâ€¦I was surprised to see a lot of dust and hair come up with the steam, especially in the corners of my bathrooms. The swivel head did a pretty good job of letting me get into the hard to reach corners. I used it both on steam alone in one bathroom and then I did the rest of the hard floors with the cleaning solution. I found the cleaning solution left a bit of a film on the tile when I used it at full strength, but I just went over it again with steam alone and it was gone. The cleaning solution is nice for really tough jobs, but I think I'll probably use it sparingly as the steamed water cleaned just as well. Using just the steam from the water makes me feel confident as well that my floors are disinfected but there's no chemicals left behind. I prefer the full microfiber pads that are supplied than the one with the holes cut out. That one didn't seem to allow me to maneuver as well with the TwinTank mop head. I also like the cooling base that comes with it, so that it collects the leftover water from the steam as it cools down, so I don't have a big puddle on my floor after cleaning! The cord on this steam mop is really long. I was able to plug it in my hallway, stretch it across our bedroom, and still reach the far end of our bathroom without even tugging on it. That's REALLY nice, I find most of my floor appliances (vacs, etc.) the cords are too short. Never having had a steam mop before, I have nothing to compare it too, but it definitely beats a regular mop with either a bucket or refill pads and solution. I can see myself mopping my floors a whole lot more with this than I have in the past. I received a sample of this product to facilitate my review, but my opinions are entirely my own.
Most Liked Negative Review
NOT WHAT IT CLAIMS TO BE
This machine is not what the company makes it to be. It is heavy and hard to use. The water and solution tank are very small, not enough steam produces. It did not...Read complete review
This machine is not what the company makes it to be. It is heavy and hard to use. The water and solution tank are very small, not enough steam produces. It did not clean spots off floors easily like it stated, had to go over and over it to get them off. Also you have to hold the trigger down the whole time while trying to hang onto the cord. Do not like this machine at all. The shark I had before was much better easier to use and cleaned awesome, but it broke after 3 years so i seen the commercial for this product and decided to try this. SORRY I DID. Also I have called the company to return this item 4 times now and the keep telling me that the shipping label will be emailed to me and it has not. Now I am comming up on the 30 day period and I still dont have the retun label, look's like they are trying to stick me with this horrible product. BE AWARE DONT BUY!!!!!!!
Subscribe to Reviews
Reviewed by 276 customers
Displaying reviews 1-10
Back to top
Previous | Next »
from Joliet, IL, United States
Comments about Hoover Enhanced Clean Disinfecting Steam Mop:
After a year and a half of use it the power button broke. I only used it a couple times a month. And only for the floor because the steam always seemed too wet for other things. While I did like it could have been better. No I'm off to find a new one but now I'm left with all these mop pads.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
Waste of my money
from Atlanta, GA
I bought this product about a year ago and I only used it successfully 3 times. After the second use I had to replace one of the tanks because it cracked after solution was added to it. I rinsed it out thoroughly with water but the tank still cracked and I was able to replace it successfully. But when I used the steam mop again, I only use the front tank because I'm scared to use the back tank and have it crack again. Also, lots of water leaks out from the mop. If I fill the front tank with plain water and turn on the steam mop, before I even begin moving the mop, water starts to leak. I also notice that there is no steam that comes out anymore JUST WATER LEAKING! It looks like those little yellow balls under the tank in the front are leaking out too. I don't know why this is happening. I've only used this product less than 4 times and already I have problems with it. I'm not even sure if hoover would be able to help me at this point but I'm very dissatisfied with this product.
Bottom Line No, I would not recommend this to a friend
Best mop I have ever had
from Marietta, GA, United States
I have a large kitchen and I finally got a mop that is so easy to use, they have never looked better and I would highly recommend this to anyone that needs a good mop.
Stopped working after 3 months
from Texas, United States
This thing stopped working after 3 months of bi-weekly use. Poor value from Hoover. Disappointing that I now have to buy another. It wont be a Hoover.
Worked great for 2.5 years, now leaks...
This used to be our favorite steam mop, but now it is sputtering and leaving large drips from the bottom of the main tank area. It's not frustrating to mop because I have to constantly go back over missed puddles on our hardwood floors. All our other vacuums are hoover, so it's a bit disappointing to think they'll end up with issues just after their warranty ends.
The first time I used ...
from Philadelphia, PA, United States
The first time I used this it worked great. Now the second time it won't steam. What a waste.
I love the mop just one problem
from Scottsdale, AZ, United States
I love this mop, I just wish I could find the cleaning solution without having to order it from Hoover. Is there any other solution that would work?
The best steam mop ever !
from Daphne, AL, United States
I got a great bargain when I purchased this steam mop. I have had several steam mops over the years and none of them have been so user friendly, lightweight and maneuverable as the twin tank. It takes no time at all to heat up and start it's task and the floors are no longer greasy feeling and they smell great after I have used the twin tank. The cord length allows a great deal of coverage before having to change to another socket and the cleaning pads stay in place. Great product, great price, great design - love it !!
worked great, then broke
from Mesa, AZ, United States
My wife loved the mop, but then it just quit. The light comes on, but no steam. I took the cover off the unit and found the mounts that the trigger valve is secured to (by two screws) had both broken off. The are very thin plastic tubes (part of the molding) and look to be poorly designed for the purpose. Hoover should look at this and consider beefing up the valve mount support.
Jury is still out
from Illinois, United States
I bought this after we took out all of our carpet and put down wood. When i use it on my wood floor the floor dries streaked, I have tried plain water, vinager and water, and cleaning solution, same results. Does this work better on vinyl, than wood?
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.