Average Customer Reviews
Energy Star Rated - No
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(based on 319 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Cold fridge, poor design
this refrigerator is very cold, had to move it down to the lowest setting because it was freezing food at the bottom. i have had this fridge since Nov and had to have repair...Read complete review
this refrigerator is very cold, had to move it down to the lowest setting because it was freezing food at the bottom. i have had this fridge since Nov and had to have repair service because the interior water holder froze up and wouldn't dispense water. the other main gripe i have about this fridge is the interior design and the full width pantry drawer. the fridge is designed in such a way that nothing fits, large or gallon pitchers have to be placed at bottom where the slide out drawer is so it will fit. the middle light is inconvenient because tall things won't fit there. the worst design is the pantry drawer that falls off the rails if you dare put too much cheese etc in drawer. it definitely won't hold as much weight as there is space. it is very flimsy, and i have already had the rails and drawer replaced. my belief is that it is a design flaw. the way it is designed this drawer just fits on one shelf and that shelf basically has to be on the top. when the drawer falls off or gets cockeyed, it falls on whatever you have on the second shelf. i also wish the freezer door containers moved. the only design that i have been happy with is the door space and containers. i would think hard before purchasing, as it is not a fun fridge to live with. there was not a floor model for me to see prior to purchase, and even if there had been, actually putting food in and living with it has shown it is poorly designed. the main reason i purchased is because i wanted filtered water, which has been fine except when it froze, and it makes me nervous it will do this again. so far, still under warranty and customer service was helpful.
Most Liked Negative Review
My old Whirlpool "Gold" model was better
While I am certainly happy to hear that this refrigerator is very energy efficient, I am bothered by a few design aspects, which, compared to my 1998 Gold refrigerator, are inferior:Read complete review
While I am certainly happy to hear that this refrigerator is very energy efficient, I am bothered by a few design aspects, which, compared to my 1998 Gold refrigerator, are inferior:The first is, there is no light in the freezer section.. a great disappointment.Secondly, the two freezer door shelves are much too narrow compared to the old one; another disappointment.The "Gold" model had roll-out shelves in both compartments; this has none.The plastic bins are much too flimsy on the doors, and the large pull out drawer feels like it is going to completely fall out.Overall, I'd say this is not an upgraded product.
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Reviewed by 319 customers
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Not a good buy
from Covington LA
Comments about Whirlpool 21 Cu Ft White Top Freezer Refrigerator:
After 3 years we have lost several gallons of ice cream. About once a month it stops freezing then goes back to freezing. Makes no sense! The refrigerator will freeze your lettuce. Too small for more than 2 people.
Bottom Line No, I would not recommend this to a friend
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frustrating drawer and center temp control
from stroudsburg, pa
Drawer for meat and cheese falls off track constantly. Temp. control is smack center of top of refrig. making it impossible to put milk in center....Freezer sits too low, making a person have to stoop over to see inside refrigerator (and we're short!). came with a dent... Only had two years- had to buy due to space in new home for fridg. Thinking about putting in the garage since it's such a frustration and getting something else. Daughters have different brands and no problems. Dealer was supposed to come and try to fix drawer and replace door. however, due to severely harsh winter and our driveway, we could not get them to us and warranty expired. Also, freezer does not freeze food well. have to use other freezer for ice cream.
from taneytown, Md.
It has been doing a fine job so far. It does not run near as much as the one I replaced.
Bottom Line Yes, I would recommend this to a friend
from Farmington, Utah
I don't like the interior water dispenser very good. But since we are using is as the extra fridge in the garage, it isn't too much of a problem. The shelving space isn't as efficient as I would like, I wish it were more flexible.The FreshFlow produce preserver seems to be very useful so far.
By Organized Chef!
from Plymouth, MA.
Recently purchased a new home which came with a new Whirlpool refrigerator. I would have preferred the freezer on the bottom but am very happy with what I have.I find the capacity great! Moving from my previous home my refrigerator had very little space. Now I have more room than food.The shelf arrangement is easy to use and well organized.I am completely happy with my refrigerator!
Piece of junk
from Davis ca
1 day after warranty, plastic pieces broke off. It died after only 3 years-oh- and poor customer service. Back to Kenmore for me!
from San Antonio, TX
We bought this 1 month ago and love it. Really love the whole space, but especially the full pantry shelve! I can see what we have at a glance because of the see-threw shelving! It's nice looking and very efficien.
By Busy Mom
from Roosevelt, Ut
Love this Fridge!! It has been a Welcome addition to the Kitchen...
from CAPE COD, MASSACHUSSETTS, USA
I BOUGHT THIS REFRIGERTOR LAST SPRING. IT IS QUIET AND HAS PLENTY OF ROOM AND HAS NICE LINES WITH A CURVED FRONT. IF I HAD KNOWN AT TIME OF PURCHASE I WOULD OF SELECTED A MODEL WITH SEPERATE CONTROLS FOR THE FREEZER AND SEPERATE CONTROLS FOR THE REFRIGERATOR. THE RECOMMENDED SETTINGS ARE NOT COLD ENOUGH FOR THE FREEZER. I HAVE TURNED THE SETTINGS ABOVE THE RECOMMENDED SETTINGS TO COMPENSATE FOR THAT. HOTDOGS AND BREAD DO NOT GET ROCK HARD. UNIT WAS HOWEVER PRICED WELL FOR THE SIZE AND THE ICEMAKER WORKS WELL.
(2 of 2 customers found this review helpful)
Worst refrigerator ever!
from New Jersey, United States
The ice cream in the freezer melts, and items on the shelves in the refrigerator section freeze.
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