Average Customer Reviews
Energy Star Rated - No
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(based on 444 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Not a bad frig
We bought this frig in July 2011. I like the size. I do not like the milk on the door. It's kind of hard to get in and out unless you move another...Read complete review
We bought this frig in July 2011. I like the size. I do not like the milk on the door. It's kind of hard to get in and out unless you move another shelf which then takes away from being able to place taller items on the shelf you moved to make head room for the milk. I wish there were 2 crispers instead of 3 (LG makes the same frig for Kenmore Elite with 2 crispers). The smaller size is hard to store items. The doors, especially where the ice maker is, slams shut because it is heavy. I had a top mount freezer before so I think I just need time to adjust to the new design.
Most Liked Negative Review
"It's doing it again! In October a repairman replaced a gear in the door... had to remove the control panel... It turns out that this failure shuts down all electronics...Read complete review
"It's doing it again! In October a repairman replaced a gear in the door... had to remove the control panel... It turns out that this failure shuts down all electronics including the compressor... in other words no more cooling. The same failure is happening again... makes a grinding sound and then the fridge stops responding and cooling... only recourse is to flick the circuit breaker to reset... Some mechanical part must get jammed and overload/overheat the electronics and it shuts itself down to protect itself. I might have a lemon... Previous review 10/4/2011 "worked great for 2 months then horrible noise and dead control panel... most likely icemaker.... repairman coming in 3 days... remember when appliances used to last?""
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Reviewed by 444 customers
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ER IF error. Ice fan failure.
Comments about LG Stainless Steel French Door Refrigerator:
It appears this is a common problem. My concern with repairing, is that it will fail again. I have had this fridge less than 2 years. I tried searching, but it does not appear that replacing the part will prevent the failure from occurring again due to ice buildup on the ice fan.
Bottom Line No, I would not recommend this to a friend
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from Leander, TX, United States
Do not buy this refrigerator! We purchased this refrigerator 4 years ago when we moved into our house. About 8 months after purchasing this product the ice maker started making a loud grinding noise. We had a technician come out to repair the issue. This worked for about 6-8 months, then the loud grinding noise started again and would eventually give an IF error. To get rid of this error we would have to unplug the refrigerator for several hours to allow it to defrost. Each time we did this the ice that would melt would leak behind the control panel. Now the bottom part of the control panel is so corroded from the leaking water that we can't even use the bottom buttons (lock and alarm). Just recently the ice maker has started sticking and often times will just start dispensing ice when no one is even around. Very disappointing to spend that much money on a product that doesn't even last a year.
UUGGGHHH ICE MAKER
from Collegeville, PA, United States
The fridge is great, but the biggest complaint we have with it is the ice maker. The ice constantly gets jammed up or it melts and then re-freezes into a big clump so when you want ice, you have to constantly open up the door and shake and break up the ice so it can come up. Just a poor design.
Best refrigerator ever !!!
By Big Joe
from Philadelphia, PA, United States
I love the function and size of this beast. Great design and function.
Bottom Line Yes, I would recommend this to a friend
Ice cube maker is defective.
from Cottage Grove, Or.
Ice cubes have white flakes in them when they thaw in a glass of water. This is the only refrigerator that has that problem and no it is not a filter issue. Also one drawer will not open unless both refrigerator doors are open.
after 3 years everything falling apart!
from CT, United States
On the beginning extremely happy. After couple years stuff keep braking
Just in one year this Refrigerator is having issu
from Phoenix, AZ, United States
I bought this a in Jun 2014 before moving in my new house and thought that this is one the best product but just after a year this is started having issue and Refrigerator front panel showing Error message and also Freezer showing error message. I called the customer support and the technician is schedule to come after 3 days . Now all the foods is not in condition to eat.
from Romeoville, IL, United States
I love this fridge! My favorite is the freezer on the bottom. The fruit and vegetable compartments really make the food last longer. I also never run out of room!
NOT Happy - See pic of delaminating front panel.
Control panel for ice/water is delaminating. Looks terrible. 2 years old and out of warranty and the control panel is rapidly falling apart. Why would this happen? Our refrigerator hasn't been abused in any way. It was delivered and set up by the store we bought it from. Other than the odd noises (which we've gotten used to), it's fairly nice. It meets our needs, but having to look at the front panel every day is a HUGE disappointment. No more LG products for us.
only 3 years and problems already
from Woodbridge, VA, United States
Horrible loud noise from the freezer, no ice and top two shelves of freezer not freezing.
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