Average Customer Reviews
Vent & Light System
(based on 106 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great Addition to our Kitchen
We couldn't be happier with this Microwave. That being said because this microwave has a convection oven component you really need to read the manual and understand how it works. If all you do...Read complete review
We couldn't be happier with this Microwave. That being said because this microwave has a convection oven component you really need to read the manual and understand how it works. If all you do is microwave things to reheat them this is likely overkill for you. However if you read the manual and take advantage of the features that the convection feature and the sensor cooking/reheating give you you will love this microwave. I will admit there was a slight learning curve but once you learn how to use it the microwave will exceed your expectations. As far as downsides you will see 2 complaints. First the control panel can be hard to read if your kitchen is not really well lit. That can be a slight issue. The other issue some people complain about is that the window will fog up when microwaving things. This does happen, however once you read the manual and understand you have a microwave and a small oven you realize there is a good reason for this. First the sensor cook/reheat uses a sensor that measures the amount moisture released to know when the food is hot. Additionally, being a convection oven it needs to be sealed to keep the heat from escaping. This is a feature not an issue. All in all if you want/need the extra features and take the time to learn how to use them you will love this microwave.
Most Liked Negative Review
Not usual Frigidaire quality and design.
I have always, as my parents did, bought Frigidaire appliances in our 55 years of marriage, and been very satisfied. Now, however, I have 4 top-of-the-line new Frigidaire stainless steel appliances in...Read complete review
I have always, as my parents did, bought Frigidaire appliances in our 55 years of marriage, and been very satisfied. Now, however, I have 4 top-of-the-line new Frigidaire stainless steel appliances in my newly-remodeled kitchen, and am highly disappointed. The biggest problem is with the microwave/convection oven, which I have been told cannot be remedied. The small print of the lettering on the keypad need to be read with a flashlight in hand by everyone, young and old. Completely ridiculous for one of your best models. There is no backlight, to make the selections readable, disappointing as the microwave was expensive. My friends and family just shake their heads when I show them my new kitchen and they note the problem with the keypad of a brand-new appliance. My French-door refrigerator had the ice cube mechanism freeze up and needed to have new insulation gaskets installed. Also, I was not told that in order for the dishwasher to work properly, the tank holding the "Finish" liquid had to be kept at a high level. When my kitchen remodeling was finished in Oct. of 2014, I left my home in Nov., 2014 to spend the winter in FL, and after a six-month absence, resumed using my new kitchen and appliances in May, 2015. Over this summer I have come to be aware of the difficulty using the microwave. What can Frigidaire do to make a loyal long-time customer feel satisfied with my purchases?
Reviewed by 106 customers
Displaying reviews 1-10
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from Laurel Hollow, NY, United States
Comments about Frigidaire Gallery White Over-The-Range Microwave:
This microwave is ok. But it takes a long time to defrost, i.e. if you put .25 lbs of meat in, you need to set it to .5 to adequately defrost. Also, that never ending wailing beep when done if infuriating.
Bottom Line No, I would not recommend this to a friend
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Great Multi Function Microwave
from Lakeville, MN
This microwave does everything. If you are looking for a quick convenient way to add functionality to your kitchen, this microwave does it all. Great quality and a great price.
Bottom Line Yes, I would recommend this to a friend
Clock is too dim
By Berryhill GMa
from Tulsa, OK, United States
This is my second review on this microwave. Thanks for your response about the confusion over the power level. The manual is confusing about this issue but I was pleased to hear that default is 100%. What about clock being too dim? My husband has poor eyesight & the display (along with the clock) is so dim, he can barely see it. We have all Gallery appliances & their displays are bold & bright. Can it be brightened?
Just bought the series of Gallery appliances. Love the way they look but the clock on microwave is so dim you can barely see it. Also, when programing unless you chose the power level, it takes you to 10 which according to manual is the lowest level. Most microwaves, 10 would be full power, so this is going to be a problem.
from Lake Jackson, TX, United States
I bought this three months ago, very satisfied with the functionality . Lots of features. Quiet operation. I wish had a push button on the door handle to open and close so don't have to slam shut the door.
Love how big it is!
By sally mc
We bought several months ago and love being able to microwave and convection cook!
Had to replace my old Frigidaire one and this new one had the best options. still haven't totally figured out how convection works but will keep trying. But love all the other features.
Love the convection
from Denver, CO, United States
Have used for one month. Works well, especially the convection option for smaller baking dishes. Replaced my toaster oven. Stainless interior is dark due to there only being one light. It's difficult to see if anything is boiling over. Otherwise I like it fine.
(1 of 1 customers found this review helpful)
By BOB 13
from Wilmington, DE, United States
Bought the Gallery package 6 months ago of gas stove , microwave and dishwasher as part of new home purchase and upgraded each item. The fan for the exhaust is not powerful enough to vent steam from burners of stove. As a result my kitchen cabinets are being discolored and removing the finish on the cabinets. The metal knob on the cabinet even becomes too hot to touch. The openings of the exhaust under the microwave don't even reach out to backburners of stove.
Fit right in
from Chattanooga, TN, United States
Just what we needed, it had almost all the features we wanted and fit in the existing area, it was recommended by my appliance repairman.
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