Average Customer Reviews
Energy Star Rated - No
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(based on 440 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Not a bad frig
We bought this frig in July 2011. I like the size. I do not like the milk on the door. It's kind of hard to get in and out unless you move another...Read complete review
We bought this frig in July 2011. I like the size. I do not like the milk on the door. It's kind of hard to get in and out unless you move another shelf which then takes away from being able to place taller items on the shelf you moved to make head room for the milk. I wish there were 2 crispers instead of 3 (LG makes the same frig for Kenmore Elite with 2 crispers). The smaller size is hard to store items. The doors, especially where the ice maker is, slams shut because it is heavy. I had a top mount freezer before so I think I just need time to adjust to the new design.
Most Liked Negative Review
"It's doing it again! In October a repairman replaced a gear in the door... had to remove the control panel... It turns out that this failure shuts down all electronics...Read complete review
"It's doing it again! In October a repairman replaced a gear in the door... had to remove the control panel... It turns out that this failure shuts down all electronics including the compressor... in other words no more cooling. The same failure is happening again... makes a grinding sound and then the fridge stops responding and cooling... only recourse is to flick the circuit breaker to reset... Some mechanical part must get jammed and overload/overheat the electronics and it shuts itself down to protect itself. I might have a lemon... Previous review 10/4/2011 "worked great for 2 months then horrible noise and dead control panel... most likely icemaker.... repairman coming in 3 days... remember when appliances used to last?""
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Reviewed by 440 customers
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Ice cube maker is defective.
from Cottage Grove, Or.
Comments about LG Stainless Steel French Door Refrigerator:
Ice cubes have white flakes in them when they thaw in a glass of water. This is the only refrigerator that has that problem and no it is not a filter issue. Also one drawer will not open unless both refrigerator doors are open.
Bottom Line No, I would not recommend this to a friend
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after 3 years everything falling apart!
from CT, United States
On the beginning extremely happy. After couple years stuff keep braking
Just in one year this Refrigerator is having issu
from Phoenix, AZ, United States
I bought this a in Jun 2014 before moving in my new house and thought that this is one the best product but just after a year this is started having issue and Refrigerator front panel showing Error message and also Freezer showing error message. I called the customer support and the technician is schedule to come after 3 days . Now all the foods is not in condition to eat.
from Romeoville, IL, United States
I love this fridge! My favorite is the freezer on the bottom. The fruit and vegetable compartments really make the food last longer. I also never run out of room!
Bottom Line Yes, I would recommend this to a friend
NOT Happy - See pic of delaminating front panel.
Control panel for ice/water is delaminating. Looks terrible. 2 years old and out of warranty and the control panel is rapidly falling apart. Why would this happen? Our refrigerator hasn't been abused in any way. It was delivered and set up by the store we bought it from. Other than the odd noises (which we've gotten used to), it's fairly nice. It meets our needs, but having to look at the front panel every day is a HUGE disappointment. No more LG products for us.
only 3 years and problems already
from Woodbridge, VA, United States
Horrible loud noise from the freezer, no ice and top two shelves of freezer not freezing.
(1 of 1 customers found this review helpful)
DO NOT BUY LG PRODUCTS!!!!
from Birmingham, AL, United States
JUST WANTED TO START OFF BY SAYING I OWE TONS OF LG PRODUCTS. MY WHOLE HOUSE IS LG. INCLUDES TVS, APPLIANCES AND AIR CONDITION WINDOW UNITS. RIGHT AFTER MY WARRANTY RAN OUT FOR MY REFIRGERATOR THE FREEZER STOPPED WORKING. THE FANS FROZE UP. MY COMPRESSOR HAS MADE NOISE SINCE DAY ONE. I'VE HAD THIS FRIDGE FOR 4 YEARS AND I'VE HAD TO EMPTY IT FOR REPAIRS 3 TIMES LOOSING EVERYTHING. LAST NIGHT MY COMPRESSOR STARTED GOING CRAZY AND ENDED UP BREAKING A COPPER LINE. THIS FRIDGE IS PROBLEMATIC. DO A GOOGLE SEARCH AND YOU WILL SEE THIS THING IS NOT WORTH BUYING. I'LL STAY AWAY FROM LG EVERYTHING IN MY NEXT HOUSE.
from Spring, TX
Overall we really like our refrigerator. We have had it for 6 months. Does not make enough ice, or fast enough. Have to replace filters already so we'll see if this helps. We have well water, so not sure if that is affecting the ice maker. We are using ice trays too. Other reviews make me wonder if we got a good deal on our "scratch & dent" model. Also prefer a refrigerator that you can put magnets on.
(3 of 3 customers found this review helpful)
Not a good product.
from Georgetown, TX, USA
This was a very big disappointment. The ice maker didnâ€™t make enough ice for one person let alone a family. The ice maker started leaking just after the warranty ended and has progressively gotten worse. The refrigerator now sounds like its on its last leg after just 2 years. I would think twice before purchasing an LG!!
LOVE THIS FRIDGE
from Schuylkill County, PA, USA
I am so happy I chose this refrigerator. It is so roomy and convenient. I love that the freezer has two sliding drawers above the two roomy bins so I never have to move a bunch of stuff to get at something. The fridge has movable shelves so fitting a turkey in there is possible ( but not enough room for a turkey in the freezer, but that's ok with me). It's so quiet you only hear ice being dropped in the bin occasionally. When it was brand new I had a problem with the icemaker but techs came out immediately and fixed it and also upgraded something in the freezer and I have had absolutely no problems in two years. I love it.
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