Average Customer Reviews
Energy Star Rated - No
Motor And Agitator
(based on 30 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
somewhere between 4 and 5 stars closer to 5.
This is an incredible washing machine that cleans clothes very well. I very much like a few things that set it above others: being able to add extra water, steam and allergy cycles,...Read complete review
This is an incredible washing machine that cleans clothes very well. I very much like a few things that set it above others: being able to add extra water, steam and allergy cycles, and the tub clean option. I did a lot of research before paying this much for a washing machine in a world where front loading machines get VERY mixed reviews. I even had a front loader previously that I lost in the divorce but is no longer sold, and I still spent many hours reading reviews and looking at them in person at different stores. In order to get the energy star, this washing machine uses very little water, but you can press a button and use the option of adding more water to the wash. I almost always use the more water option. It cleans very well and still uses less than a top loader. Clothes are clean. I leave the door open, and it does not get the mildew smell. Also, be sure to only use about 2 tablespoons of HE detergent and use water to dilute your softener, and you have no smells or build up. It's a great machine. My biggest complaint is in the effort to make it not vibrate at all, it is very sensitive in what loads it will and will not spin at speed. If you try to wash one towel, just for example sake, it will try and try many times to get a spin cycle balance and will therefore add a lot of time to a cycle already longer than most people are used to. In the end, it will not get spun dry. However, when the washer is loader as should be with ample abliltiy to balance, clothes come out spun very dry, much dryer than a top loader. I did also try to wash a very large and thick comforter. It smells clean, and it wasn't stained to know if it did or did not get fully washed, but looking at it through the window, the comforter never changed positions to give me the feeling that it got washed well. That being said, no top loader will ever have a chance at being able to hold the large comforter, so at least I now have an option other than hand washing for it. I wish the stars could be given in half stars because I think like others that the paint scratches too easily especially being such a high profile red. Again, a minor complaint because if I had to choose between washing well or longevity in the paint, I would pick the wash quality every time, and that's what this LG provides.
Most Liked Negative Review
I bought this washer a month and a half ago and have been having leaking problems. I have tried everything including turning off the water to the washer and this stops the leak. Its...Read complete review
I bought this washer a month and a half ago and have been having leaking problems. I have tried everything including turning off the water to the washer and this stops the leak. Its only a problem after I do a load of laundry. I have no obvious leaking problems i.e. the hose connection, its driving me nuts. I guess the next step is a service call
Reviewed by 30 customers
Displaying reviews 1-10
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Great features and reputation.
from Elmira, MI, United States
Have had this awhile now and it still works as well as when it was delivered. So far not one bit of trouble with it. Build seems good.
Bottom Line Yes, I would recommend this to a friend
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This product is Great!
from Pineville, NC
I have had my washer for a year now and I have never been disappointed by it. I love the feature that tells me how much detergent to use and the ability to change the amount of water and soil level for each load. I was very happy to find the washer allows me to drain the remaining water and the cleaning cycle is superb. I love the fresh smell of my washer after washing my clothes. The last front loader I had kept a musty smell because we were unable to empty the remaining water. My clothes have always come clean and smell great. Thank you, LG!
from Salt Lake City, UT
The washer/dryer combo has been great. I can select quick wash cycles, or lenghty washing depending on the dirt/items being washed. Plus, the unit uses less water, so I am using less detergent and my water bill has dropped.
from Birmingham, AL, USA
hope this washer last forever! would never buy another brand again!!
(1 of 1 customers found this review helpful)
Owned by 3 members of our family
from Syracuse, NY
After only 6 months of using a different brand new washer we returned it to the store. Our son and his wife and our daughter and her husband had both bought the 3.7 Large front load LG washer w/true steam and loved it! When we visited their home we couldn't believe their LG washer and dryer were both on. SO QUIET!! We went right out and bought both washer and dryer even though nothing was wrong with our dryer at the time. We haven't regretted it. We have saved so much money on our utility bill also. They are a dream to use. Simple. Quiet and Saves Money. So happy we made the purchase of LG washer and dryer.
from St Louis, MO
We had to replace our dryer and our washer was starting to have a few issues so we decided to replace them both. This machine has lots of options and is still easy to use - love the sanitizing steam option! Our previous wahser was a top load - it is different loading from the front and took a little to get use to - not bad just different. We did not purchase the base, if you have the extra money I would recommend them, when you open the door it is so low to the ground the door does not clear the clothes basket. It would be nice it we didn't have to reach down as far. But overall we love our new washer and dryer!
from Desoto, TX
This makes all other washers I've had seem so primitive. The functionality of this machine is so esy to use and it cleans with less water than my old machine.It looks alot nicer too.
When my drier died this past summer I decided to replace both washer and drier. We shopped a couple different brands but are really happy we chose this LG model. The washing machine is large capacity which means fewer loads of laundry which means more time to spend doing something more fun than laundry. It has been easy to use so far and I really like the sanitize mode. It's nice to know things are getting really clean.
This is a fantastic washer. I couldn't be happier. Quiet, Efficient, Attractive & a great value.
from New Orleans
First off, best electronic purchase I have ever made! Washes in 1/2 the time and the clothes come out clean and smell awesome. Suggestions I got from the sales rep...after you wash, wipe the gray rubber liner with a dry towel. Once a month use the tablets bought at any store to clean your washer. I have a towel hanging next to my washer. Also, leave the door slightly open to air dry. As wonderful as front loading washers are, they can get a moldy smell very easy. Minor thing compared to how great this product is! Also, look at Consumer Reports , LG is the #1 rated front loading washing machine! The notice that the clothes are finished is an anoying little song. Can't change!
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