Average Customer Reviews
Energy Star Rated - No
(based on 31 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Overall this is a great fridge. We are very happy with our Samsung appliances, we now have their stove, microwave and this fridge and will likely get the dishwasher soon. This fridge is...Read complete review
Overall this is a great fridge. We are very happy with our Samsung appliances, we now have their stove, microwave and this fridge and will likely get the dishwasher soon. This fridge is huge inside, but the outside dimensions are almost the same as our old fridge. It is a bit taller, but it's the standard height for this category of fridge today and it may be a bit deeper, but it can be pushed back so that it is only two inches from the wall. It has a very clean back. Our old fridge had close to the same dimensions outside, but when we moved all of items from the old fridge to this one, it looked fairly empty. The old fridge was between 1/2 and 3/4 full, but the Samsung with the same items the was less than half full. We have no issues with space now. This fridge looks and feels well made inside and out. We have had it for a month and are very happy. Below are a list of things I would like to see improved. 1) The ice maker seems a bit slow and dispensing ice takes longer than I would expect. This might be a common speed, but I have experienced faster icemaker and ice dispensers in fridges in this price range. 2) The ice holder is not easy to remove and reattach. It's not terrible, but I have seen better designs. This the the only part that feels cheap. 3) I wish fridge makers would stick with a color for the sides and top of stainless fridges. All other stainless appliances seem to come with black sides and everything that is not stainless, but fridges swap between black and grey, but few offer the same model with a grey or black option. This one only seems to come in grey and we would have preferred black because there is an exposed side and all of our other stainless appliances are black where they are not stainless. 4) I would like another door bin. If you do not have tall items, another door bin would fit as is, but if you have taller items, the door would need more grooves for bins and there is room for more grooves. 5) The drawer handles are at the bottom of the drawer rather than close to the top. This looks nice, but you have to bend further for each drawer. 6) The bottom drawer in the fridge and freezer stick out to provide more space, but leave no room for a bin o the door at the bottom. They made use of the space in the door by putting in a small bin. It is actually large enough for four normal sized salad dressing bottles or fewer dressing bottles and more other items like bacon bits and krutons containers. The problem is that it is hard to get to, so my suggestion would be for these to move forward when the door is opened. This could cause more issues than it provides usefulness, so it may not be possible. 7) Our old fridge had a drawer between the shelves which was nice and at least in the past was a pretty common feature. This fridge has all three drawers at the bottom. To be fair, it would be more difficult to access items on a shelf that was under one of these drawers. The shelves are deep and the drawers use as much of the space as possible. 8) The drawers are a little difficult to remove, but I am not sure they could do much about this. I would like the doors to not stick past the side of the fridge when open, but that would make the drawer problem worse. FYI: It seems like there are two sizes for standard fridges, larger 24 cu ft. and up and which are about 69" to 70" tall and the less large which usually are less than 24 cu ft. and are not as tall. The old fridge was 10 years old and in the larger category, but that standards have changed and the newer fridges are 1 to 3 inches taller.
Most Liked Negative Review
The good and the bad
This refrigerator has very good space and shelf arrangements. Capacity is above average. The ice maker is very limited in the quantity that it can produce and it takes a while to recover....Read complete review
This refrigerator has very good space and shelf arrangements. Capacity is above average. The ice maker is very limited in the quantity that it can produce and it takes a while to recover. The lighting features LED lights that are positioned in the rear of the cabinet. The lighting has a strange bluish tint and does not illuminate very well, particularly when there are a lot of items on the shelf blocking the light. The "stainless steel" finish is very disappointing. It is not real stainless steel. Magnets don't stick to the surface but just try to remove finger prints or smudges. The faux stainless steel surface is impossible to keep clean or to remove smudges. I think the advertising regarding the stainless steel surface is misleading. They should say it has a stainless steel appearance.
Reviewed by 31 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Worst Purchase Ever - Doors do not stay closed
from Indianapolis, IN, USA
Comments about Samsung 30 Cu Ft Stainless Steel Side By Side Refrigerator:
I'm thinking the positive reviews were written before honeymoon ended. As soon the warranty was up so were the good times with our refrigerator. First it was the ice maker. We have to lean on the door to coax any ice out. We try to never have to remove the ice bucket because it takes Herculean effort to get in back into place. The doors have been the worse part. The refrigerator door started randomly popping open. Someone said the machine was just not level. We leveled it. Worked for a while - then both doors started popping open. Always fun to wake up to puddles in the kitchen because the freezer door popped open in the middle of the night. We had to start putting a board between the handles so keep them shut. We currently have to "lift" the freezer door in order to get it to stay shut at all. Apparently some little plastic piece broke on the bottom. We are waiting for a repairman to come out. Not looking forward to that bill. I can stay that this purchase has made me wonder what all the excitement over stainless steel is. It is so hard to keep looking nice.
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
I owned the fridge for aprox a year now and had a service call on it. I had to have the valves replaced luckily it was under warrantee. My last fride lasted 14yrs and only one service call. I do love the fridge it has a lot of space and the lighting is great the only downfall might be the craftsmanship and the ice maker is a bit slow and hard to put back in after you take it out.
This product will leave you thirsty for ice !
from Ohio, USA
Model # RSG307AARS/XAA Serial # I85043BD700616T We are a family of 3. I the father use the majority of the ice . And now I have to purchase bagged ice . The ice maker is slow ! Did I say the ice maker is "SLOW" !!! This is a feature that is essential for any family. This model has a feature also that you can speed up the ice production . You turn it on and it only lasts so many hours then automatically returns back to its normal settings . This will increase ice production. But did I say the the ice maker is "SLOW" !! On the lack of ice I would not buy this refrigerator !!!!!!!! If I had known how slow the ice maker is . It would not be in my home (if I only knew). Samsung knew that this was an issue in the design phase. I ask you why is the feature to speed up ice production with in the electronics ? And if you are a big family ; buy stock in retail ice ! Putting aside the lack of ice Samsung did do a nice job of use of space within the refrigerator.
Great design, one flaw
from Archdale, NC, USA
Overall this is a good unit. The only flaw, which is kind of big, is that if you keep the water valve pressure turned to a normal level it makes a really loud jackhammer sound when the water is entering the unit. You have to basicaly turn down the water flowing into the unit to almost off which it turn causes it to take forever to get water out of it.
Bottom Line Yes, I would recommend this to a friend
Nice design - Icemaker does not work
from Melbourne, FL
like the design but the icemaker has not worked properly since purchased. Have called support a few times, was advised to change the filter as well as reset the icemaker. I have done the reset every 2-4 weeks when it stops fuctioning and it would start up again. Now it does not function at all. I have had to buy bags of ice to supplement the malfunctioning icemaker
This refrigerator has everything including a beverage holder and night light..
from Tampa, FL, USA
After living with this product for several months, we can say doing our homework paid off. It has performed flawlessly. It has survived power outages, brown outs, and power blips which killed out last unit. The layout for food storage is very efficient and fits our lifestyle perfectly. We knew ice production would be slow (the cube tray is half size). But so far we have not run out at any time and it gives us way more freezer room. The interior is especially easy to clean as well as the stainless steel door skin. However, being high quality stainless steel, magnets will not stick. But they will stick to the side panels. If you are used to hearing your refrigerator running as we were, you will need some time to get acquainted with its' dead silent operation. At least a quick look at the front panel and the night light will let you know that it is powered up. Last but not least, the door handles are easy on the hands and far enough apart that fingers do not get pinched. This refrigerator will not disappoint.
I love my fridge. To be honest and transparent, it is very high quality. The looks, the lighting, the feel of it is amazing. It has more than enough space for a family of 4. It is really easy to clean and just by the way it looks you really will find the motivation to keep it spotless. The refrigeration is very consistent and better than expected. The water dispenser is quick and seamless. Now the only thing that I would say is not on par with the fridge is the ice maker. It really works great but for the luxury that this amazing machine has the ice maker can be better. 80% of the ice dispensing no matter if its crushed or cubed, it will come out crushed. I called Samsung to replace the ice maker and hands down impressive customer service. They knew immediately what I was talking about and replaced it at no cost because of the warranty, still have issue with ice maker and I really think it s the ice maker desing with no fix. Don't let it be a deal breaker because this fridge is awesome!!!
from houston, TX
Subtracted a star the cover for the deli food shelve always breaks going on the third one other than that fride is real nice
Best we have ever had!
from Ocala, FL, USA
We just remodeled our original kitchen from mid 1950s. While we have replaced appliances in the kitchen over the years, we wanted to get the best we could this time since we were undertaking a floor up remodel. We studied the specifications, reviews, and consumer feedback. We got the best - our Samsung 30 cu. ft. side by side has all of the features we asked for plus the room to allow us "one stop shopping" when preparing meals. Very usable (everything is reachable (front and back); plus it is extremely well lit). It came highly rated and we found the refrigerator to be exceptional because it has actually lived up to its reputation.
Very happy with this spacious fridge. I was amazed at the capacity in both sections. I have had it nearly a year with no complaints.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
your next order of $250 or more.