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(based on 38 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great but two drawbacks
This is the quietest dishwasher we've had in 40 years. It cleans very well and would merit 5 stars plus if only the bottom rack did not mis-track so easily. To load...Read complete review
This is the quietest dishwasher we've had in 40 years. It cleans very well and would merit 5 stars plus if only the bottom rack did not mis-track so easily. To load bottom rack, the door has to be completely open (reasonable) but if the bottom rack is more than 2/3 pulled out, the wheels will slide off their roll path. You have to manually lift the basket with two hands, and not rattle the plates, to reposition it. (not reasonable)I bought this myself, on-line, based on Consumer Report's strong recommendation. We are learning to cope with the lower basket, but if one is a bit tired, it is easy to forget about its shifting when loading. We needed a dishwasher that was reasonably priced, fairly quiet and reliable. I don't need all the "bells and whistles" of special features in pricier models. This is a two person household, and I no longer host dinner parties for 10.The washer itself cleans very well, but this may be because one can not cram as many plates into it as in my older, non-Bosch d/w. Perhaps this is because we often use heavier, terra cotta plates and/or pasta bowls. It would probably work well with thin, straight plates, especially bone china ones. The upper rack is very good, with foldable tines in one row. There seems to be more head clearance for 22 ounce glasses and taller stemware. The silverware basket has slots that one can fold out of the way, or use to keep similar items from blocking the wash water. One can also secure small items inside the basket. I usually do not wash pots and pans in the dishwasher, so I can't comment on that. I am still pleased with the dishwasher, but my husband (who is V.P. in charge of dishes) becomes frustrated with the lower rack.
Most Liked Negative Review
Bosch 24" Ascenta--SHEAR52WH
I used this dishwasher only twice and had it replaced with the SHEAR72, which as two more cycles. This description is STILL incorrect, as it notes that this machine has 6 cycles. It...Read complete review
I used this dishwasher only twice and had it replaced with the SHEAR72, which as two more cycles. This description is STILL incorrect, as it notes that this machine has 6 cycles. It does not, it has only 4, which is why it was replaced with the AR7, which actually does have 6 cycles.Beyond that, the process to select amount of drying aid to use is WAY TOO COMPLICATED. Drying was very unsatisfactory. Cycles are long and the racks offer little flexibility for different types of dishes. Suitable mostly for plates, cups, and silverware.I'm using the SHEAR72 for the first time today and will see if it performs any better. I expected more from Bosch, as I was very happy with my oldie but goodie. Unfortunately, it was so oldie that parts are no longer available and it had to be replaced.
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Reviewed by 38 customers
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Very nice dishwasher, but....
from Huntley, IL
About Me Casual Cook
Comments about Bosch 24" Ascenta Series Black Built-In Dishwasher:
I didn't understand the awkward loading comments until I started using the appliance. The rack is not well designed and doesn't accommodate pots, pans, or irregular shaped items well. The control buttons could be made more user friendly by having internal lighting so they would be easier to see (our unit is black). The unit is very quiet and does a great job cleaning. Installer from ABT was prompt, courteous, and helpful.
Bottom Line Yes, I would recommend this to a friend
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About Me Every day user
Comments about Bosch 24" Ascenta Series White Built-In Dishwasher:
The new internal configuration is better than the old, but still not optimal.And why did our old Bosch only last 10 years?
Bosch products are Great
from Des Plaines, Il.
Comments about Bosch 24" Ascenta Series Stainless Steel Built-In Dishwasher:
We use the dishwasher once a day. It is quiet, easy to load, and the controls are simple to operate. The dishes come out clean and spotless.
Smaller on the inside?
from Glenview, IL
It's certainly quiet, and it does get my dishes clean, but the awkward configuration of the baskets means that it holds far fewer dishes than the 20 year old Kenmore it replaced. I usually end up washing a few things by hand since they wouldn't fit with a regular load. Definitely disappointing.
Bottom Line No, I would not recommend this to a friend
Merchant response: Abt apologizes that you are not happy with the purchase of the Bosch dishwasher. Please note if purchased from Abt, you have 30 days to return or exchange this item for something else. Please contact Abt customer service at 847-967-8830 for further details.
from Chicago, IL
This model cleans dishes very well and is exceptionally quiet. But...the bottom rack goes off the track repeatedly. I was hoping for better. We have adjusted to cleaning the filter once a week, adding Jet Dry every 2 weeks when the indicator lights up, and not being able to fit as many dishes as we used to in our old dishwasher. We don't even mind using a balled up dish towel to hold the door open in order to prevent bad odors. But when that rack goes off the track, I quietly curse you Bosch.
Merchant response: Abt apologizes that you are having issues with your dishwasher. Abt is an authorized service center and can provide service and technical support on the products we sell. Please contact Abt customer service at 847-967-8830 for further assistance.
Good machine, great service
from Chicago Il
A realy nice machine, works well very quiet. Service was great from the initial phone call to delivery. I couldnt be more satifisfied.
from cape coral florida
About Me Every day user, Heavy duty user/large household
service and delivery was 5 star would order online and have delivered over brick and mortar any day of the week.
(3 of 3 customers found this review helpful)
By Carol on East End
About Me Avid Cook
Service and delivery comments:
Delivery was prompt and perfect. The guys were exceptionally careful, and installed both the dishwasher and our high rise building's mandatory water auto-shut-off valve flawlessly. They were efficient but took the time to do things correctly. They also made certain we understood how to operate the dishwasher before they left.
(0 of 1 customers found this review helpful)
By Fan of Abt.
from Orland Park IL
It has taken some time to figure out an efficient loading pattern. The extremely quiet dishwasher cleans very well, so a little inconvenience is OK. I wish I could turn off the heated drying to save energy. Overall I'm happy with it.
Would not recommend
from Palatine IL
Small hard to load racks Not good for larger families
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