Average Customer Reviews
Energy Star Rated - No
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(based on 15 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I've had mine for 2 years and love it. I am moving in a month and my home buyers have asked for the refrigerator to stay so I have to buy another one. While...Read complete review
I've had mine for 2 years and love it. I am moving in a month and my home buyers have asked for the refrigerator to stay so I have to buy another one. While looking on the website I saw the poor review and felt I needed to defend this. I have never spilled anything into my freezer so I've never had a need to remove the drawers, but for my routine cleanings this is very user friendly. I love the autofills on the water, and I can tell you that in 2 years I may have dropped 4 ice cubes on the floor. The shelves are easy to clean, and the ice being on the door allows much more storage in the fridge. I am buying this model again for my new home.
Most Liked Negative Review
Crushed ice and cubes go all over floor. Cannot remove slidi
We had a Kitchenaide side by side but wanted a French door. This one seems to have at least two serious design flaws. First, it is nearly impossible to use the outside ice...Read complete review
We had a Kitchenaide side by side but wanted a French door. This one seems to have at least two serious design flaws. First, it is nearly impossible to use the outside ice dispenser without the crushed ice and cubes going all over the floor. Second, when we tried to remove the sliding top shelves from the freezer we could not and were told they cannot be removed for cleaning. If spillage occurs we are not sure what to do. We wish that the seller (Lowes) had told us of these impediments. If so we would not have purchased this item. Very disappointing given the cost.
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Reviewed by 15 customers
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Doors don't close properly, never have since we bought new with our home. Ice in door bin melts, fridge can't keep cold. Had right door seal replaced (by an 'expert') and same problem. The freezer drawer is super cold and great. Fridge doesn't get cold enough. Have to rely on terrible service person to tell me the door seal is the problem. And of course, 1 year warranty on a garbage throw away fridge. Never buying whirlpool again!
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
Sorry Whirlpool, you got some work to do
By Long time Whirlpool customer
from South East WI
Bought this model and had it in our home for 30 months. Warranty maintenance showed up on it FIVE times as the unit blower fan for the upper compartment just shuts down. Temperature reached over 50 degrees in upper compartment on a number of occassions. We had to turn off and recycle all power to the unit for the blower to come back on. Problem is still not corrected, but warranty issuer is replacing the unit.
Images shared by Long time Whirlpool customer
Concerned as this happened numerous times.
Tags: Using Product
from Palm Coast Florida
I love my 27 cu. ft. Latitude™ French Door Refrigerator by Whirlpool. If I could marry a refrigerator--this is the one I would marry--Love this thing!
Bottom Line Yes, I would recommend this to a friend
Great fridge if it had lasted
from Ca?on City, CO, United States
I bought this fridge two years ago since then the compressor has gone out and is not repairable...
Loads of space -
from Connecticut, United States
I purchased this because my children moved back in and my current fridge couldn't handle the overload! It does have an occasional issue with water leaking out of the bottom of the fridge below the freezer. Haven't figured out where it's coming from! There is a flat block of ice below the freezer drawer! Ice maker jams or freezes into a solid block coming from the ice maker to the catch bin! My son didn't close the veggie draw, closed the door and cracked the plastic draw. Other than that, it's a good refrigerator! Just keep a towel handy to wipe the water off the floor!
Quit working after 3 1/2 years
from NY, United States
Loved the fridge while it was in working order. Repair company is unable to fix. Fridge just does not cool anymore. Freezer still working but getting warmer.
ice Controller broken two times already
from montgomery AL
It does not work ice display panel anymore.My insurance expired years ago.I call the service man , He charge $85.00 diagnosis.Part price was $760 . I denied fix.This refrigerator performance is no good.I do not buy whirlpool product anymore.
Images shared by Chang
This product works great
from leland, nb
The look, operation, functionality, and quality are excellent. While more room in the refrigerator would be great, there is nothing to dislike.
from hornell, ny
I love my refrigerator. It's stylish, easy to use and spaceous.
The features on this refridgerator are smarter than I am.
I have loved the bottom freezer drawer and French doors.
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