Average Customer Reviews
Energy Star Rated - No
(based on 672 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Super Capacity. Can't believe it's "counter depth"
I'm very pleased with this purchase. The freezer has great capacity and all stored items are easy to see and retrieve.The shelf settings work well for both short and...Read complete review
I'm very pleased with this purchase. The freezer has great capacity and all stored items are easy to see and retrieve.The shelf settings work well for both short and tall items. I like having the big shelves in the door for gallon milk jugs, juice cartons, and all those salad dressing bottles. It's nice to have the wine chilling rack, too. I especially like the way the lights gradually increase intensity as you open the door.My complaints are few and minor. I've learned to cup my hand around the top of the glass when getting ice from the dispenser to avoid ice shooting out and falling on the floor. Also, as with most stainless steel appliances, the handles and surface collect fingerprints daily and require a quick wipe.This is the best refrigerator choice I could have made for our kitchen and way of life.
Most Liked Negative Review
The icemaker on our refrigerator has never worked. Immediately after installation over 4 weeks ago we noticed the icemaker was not working. When you push on the lever to obtain ice, the motor...Read complete review
The icemaker on our refrigerator has never worked. Immediately after installation over 4 weeks ago we noticed the icemaker was not working. When you push on the lever to obtain ice, the motor turns but no ice comes out. No ice is being made; there is nothing in the ice receptacle. The icemaker has a sufficient water supply, and the in-door cold water source does work. The repair company that Whirlpool directed us to under warranty has had us defrost the refrigerator for 24 hours, and has ordered a new ice maker and infrared sensor, but then discovered that was not the problem. They are now ordering a new door for our unit, claiming the insulation in the freezer door is defective. It will be 6 more weeks before we find out if this solves the problem. If it does, we will have been without an icemaker for 3 months after purchasing this product. If it does not, it will be even longer. Do not buy this product.
Reviewed by 672 customers
Displaying reviews 1-10
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Comments about Whirlpool Black Counter Depth Side-By-Side Refrigerator:
Purchased almost 2 months ago and works perfectly
Bottom Line Yes, I would recommend this to a friend
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from Cary, NC
Bought this model as a replacement for our existing refrigerator for two reasons. One, the ice dispenser did not work on the old model and Two, we wanted stainless steel finish to match our Whirlpool range and dishwasher. So far, no issues, but need to learn how to dispense ice without cubes missing the glass. That's a minor issue, but occasionally a cube jumps out onto the floor. Otherwise, we are quite happy with this new appliance.
Looks nice and glasses fit in the door for water and ice.
By Girlfriend Movin Up
from Buckeye, AZ
This looks nice in the kitchen. If you have never had a counter depth you will realize you gave up a lot of room in the frig for looks. This is our second one, I would not personally purchase another one, but it came with the new house. Operates well and has nice glass shelves. The door water and ice dispenser is not a good design, it has a delayed response and you have to push really hard to get it to operate, I don't think most kids would be able to operate it, it is hard for us to get it to work.
Bottom Line No, I would not recommend this to a friend
Convenient size,lots of room
from Melbourne Fl
Fridge was delivered Dec 19th, 2016, set up and worked great from the start, produced lots of ice and also ran very quietly.The shelves do not seem as sturdy as my other Whirlpool fridge. Only thing I noticed is when I opened the freezer door, three was a little condensation just outside the magnetic seal on the upper left corner.Will keep an eye open to see if it continues, maybe the seal could be better over the corner piece.Maybe humid in the house that dayGreat size fridge, nice lighting, a good purchase
By Scuba Diver
from Fallon, NV
Excellent choice. My wife has wanted a stainless steel, side-by-side refrigerator for quite some time, and Whirlpool filled the bill.
By Mrs. Mom
We were looking to replace our other fridge for a side-by-side. After searching the internet, this one seemed to get the best reviews for the price. We have had a similar one and are hoping this is just as good. The water isn't hooked up yet, so I can't say anything about the ice/water dispenser. So far, this model is meeting our needs.
Whirlpool number one product of the year
By Whirlpool top refrigerator of the year
from San Francisco California
I researched all the different brands of refrigerators on the market. in my research I found that whirlpool is the most reliable dependable refrigerator on the market.don't be deceived by some of the other brands such as Samsong in LG they may look great and are very pricey. There Korean made and when it comes to servicing them good luck trying to find a service technician to work on them parts are very difficult to find and can be very expensive. Don't take my word for it talk to your service technicians I spoke to several service technicians that work on refrigerator and Samsung and LG seem to break down don't take my word for it talk to your service technicians I spoke to several service technicians that work on refrigerator and Samsung and LG have t most repair problem issues . In my research talking to repair service technicians customer reviews I came to the conclusion whirlpool is the best refrigerators on the market today .very reasonably priced long lasting great value for your money.My advice before you make your purchase do your homework and research for yourself and I'm sure you'll come to the same conclusion That whirlpool is very well designed and very dependable refrigerator.
Award winning quality whirlpool
By Whirlpool product of the year
from Beverly Hills California
Whirlpool products are well-known for their quality and dependability. I did a lot of research on the other brands on the market. In my research I was looking at possibly buying a Samsong or LG refrigerator I even talk to my appliance repair man. he strongly advised me not to purchase Samsong or LG Korean made product he said very difficult to service and find parts on these brands and he would not work on them. He advised to buy whirlpool for the high-quality standards dependability long lasting product . I'm very pleased with my new whirlpool refrigerator for the innovative design features. Whirlpool refrigerators are a great value and very reasonable pricing.
Whirlpool is top quality innovative design.
Whirlpool Quality #1
from Glendora CA
Whirlpool is very dependable brand and innovate design.
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