Average Customer Reviews
Energy Star Rated - No
Need more help?
Like this category?
(based on 165 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Super Capacity. Can't believe it's "counter depth"
I'm very pleased with this purchase. The freezer has great capacity and all stored items are easy to see and retrieve.The shelf settings work well for both short and...Read complete review
I'm very pleased with this purchase. The freezer has great capacity and all stored items are easy to see and retrieve.The shelf settings work well for both short and tall items. I like having the big shelves in the door for gallon milk jugs, juice cartons, and all those salad dressing bottles. It's nice to have the wine chilling rack, too. I especially like the way the lights gradually increase intensity as you open the door.My complaints are few and minor. I've learned to cup my hand around the top of the glass when getting ice from the dispenser to avoid ice shooting out and falling on the floor. Also, as with most stainless steel appliances, the handles and surface collect fingerprints daily and require a quick wipe.This is the best refrigerator choice I could have made for our kitchen and way of life.
Most Liked Negative Review
Great look, poor quality
I loved the look of this refrigerator when I first saw it and the fit was perfect for my cabinets. The first one I received froze everything in the fresh food section. Even when...Read complete review
I loved the look of this refrigerator when I first saw it and the fit was perfect for my cabinets. The first one I received froze everything in the fresh food section. Even when turned up to the maximum temp, a thermometer I placed on a fresh food shelf registered 27 degrees. Also the finish on the door was bad--scratches everywhere.A new one was delivered and liquids stored on the top shelf still freeze occasionally. The finish on the fresh food door is inconsistent--shiny on one corner, matte on most of the rest of the door. Very disappointed.
Subscribe to Reviews
Reviewed by 165 customers
Displaying reviews 1-10
Back to top
Previous | Next »
By Happy home owner
from Burnet, Texas
Comments about Whirlpool Black Counter Depth Side-By-Side Refrigerator:
We got our new refrigerator last month and couldn't be happier. It has many nice features like the LED interior lighting and the fast feature on the ice maker.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
(1 of 1 customers found this review helpful)
Mutiple issues, less than 2 years, don't buy!!!
from Savage, MN
Multiple issues on this 2 year old fridge. Do not buy it!!!The exterior stainless steel doors rust in sporadic locations. According to a quick google search, it is a widely known issue that Whirlpool has not addressed. We have never used abrasive cleaners, only wipes that are made for stainless appliances. We use them on all of our stainless appliances. The fridge is the only one that now has 10+ areas of pitting rust. It continues to spread! What the heck? Secondly, the ice maker stopped working at 16 months. First it was just the auger that stopped turning...which was inconvenient but not the end of the world. It still produced ice, but we had to open the door and pull ice out instead of having it dispensed. Now it has stopped producing ice altogether. We had the repair guy out today. Apparently, the motor for the auger and the actual ice maker are not receiving power and longer. The certified tech said it was either the main control board or bad wiring somewhere from the control board to the ice maker. For a small fortune, we can try putting in a new board. If the new board doesn't work, we will then know it is a wiring issue. If it is a wiring issue, we will have paid for a new board that was not needed, and we are out of luck completely on the wiring issue. Part of the wiring is sealed within the freezer door. A new freezer door costs nearly as much as the fridge. Part of the wiring is sealed in the back of the fridge. It is impossible to open the seal without breaking the fridge, because the back is a sealed system. But it does keep our food cold...just don't put anything the top shelf of the fridge because it will freeze.Thanks for the 1 year warranty Whirlpool! You timed it perfectly!What a joke.
Bottom Line No, I would not recommend this to a friend
The Ultimate party fridge
By Nick the Dorf
Being an avid fan of beer, wine and tea this fridge provide perfect temperature. If you're like me and love you beers right before they start having ice chips then this is the fridge for you. It also has adjustable shelves so you can fit kegs and snack trays super easily. The ice cubes are great because they stick together in you glass and don't dilute you drinks. Best fridge I've ever had by far! It's also super easy to fit in your home because of how slim it is.
Have had it for two years now. Could not be happier. Beautiful finish. Works like a champ.
Beautiful and Functional
By D and J
from La Habra Heights, CA
My wife and I bought our new stainless steel side by side fridge about six weeks ago. It has exceeded our expectations for functionality, appearance and efficiency. I especially like the easy access to the onboard water filter. Every detail down to the lighting has been thoughtfully designed and implemented.
from roseville ca
we have had it 8 months with no issues, ice and water in the door its a first
Service after sale poor
from Georgetown, SC
I purchased a counter depth side by side refrigerator some time ago. When the product was delivered the refrigerator door was dented. When the new door was delivered we contacted the dealer who contacted an authorized technician. The tech showed up late after rescheduling appointment. While installing the new door the tech stripped a screw for the door handle and scratched both doors. I am now waiting for two (2) doors and a handle.
Doors are crooked
from Miramar Beach, Fl
I could not buy white whirlpool appliances in my area, so I had to order them online. They were delivered and installed by my contractor. The doors were uneven and the contractor followed all of the instructions, but could not get them even. The ice maker does not work and a warranty visit is scheduled.
(0 of 1 customers found this review helpful)
Better than the previous model!
from Littleton, CO
This fridge seems to have more usable space than the previous Whirlpool side by side that we owned. It temperature control is also more stable. The only thing keeping me from giving it 5 stars is that the ice bin holds much less ice than our previous unit.
awesome and roomy!
from Marietta, GA
Excellent refigerator and side-by-side freezer. Very sleek, modern and roomy. Delivers wonderful ice from door. Love it!
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.