Average Customer Reviews
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(based on 59 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Super Capacity. Can't believe it's "counter depth"
I'm very pleased with this purchase. The freezer has great capacity and all stored items are easy to see and retrieve. The shelf settings work well for both short and tall items. I...Read complete review
I'm very pleased with this purchase. The freezer has great capacity and all stored items are easy to see and retrieve. The shelf settings work well for both short and tall items. I like having the big shelves in the door for gallon milk jugs, juice cartons, and all those salad dressing bottles. It's nice to have the wine chilling rack, too. I especially like the way the lights gradually increase intensity as you open the door. My complaints are few and minor. I've learned to cup my hand around the top of the glass when getting ice from the dispenser to avoid ice shooting out and falling on the floor. Also, as with most stainless steel appliances, the handles and surface collect fingerprints daily and require a quick wipe. This is the best refrigerator choice I could have made for our kitchen and way of life.
Most Liked Negative Review
Save yourself the headache and don't buy this unit. The ice maker overflowed and drenched the unit and the floor. We've had the factory service out 8 times - replaced a temperature sensor,...Read complete review
Save yourself the headache and don't buy this unit. The ice maker overflowed and drenched the unit and the floor. We've had the factory service out 8 times - replaced a temperature sensor, added a fix for a faulty door alarm that kept going off when the door was closed, and 6 visits to try and fix the ice maker and electronics in the freezer door. And the ice maker still doesn't work and the electronic panel on the door keeps cutting out. And Whirlpool doesn't think that 8, going on 9 service calls are excessive and refuses to replace the unit.
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Reviewed by 59 customers
Displaying reviews 1-10
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product is great
from houma LA
Comments about Whirlpool White Counter Depth Side-By-Side Refrigerator:
The products works well & i would definitely use whirpool products again
Bottom Line Yes, I would recommend this to a friend
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from Pevely, MO
both ice make and water filter leak each time it tries to make ice
Bottom Line No, I would not recommend this to a friend
from mechanicsburg, pa
Since the day we bought our refrigerator, we have had issues with things freezing on the top shelf of the refrigerator no matter how much we have played with temperature settings. Less than a yesr after purchasing it, one of the drawers is broken so badly that it is unusable. we are really disappointed with the quality of this refrigerator.
from North Carolina
We love our refrigerator and it simply does the job!
This product has many features and is a nice design.
from Tempe, AZ
We like the water and ice features on the outside or the door. It has numerous drawers and is easy to organize.
Product looks great
from Amarillo, tx
Ice maker has been an issue but the fridge looks great! Love the slick black, stays cleaner than stainless.
I ice maker is so so, butter drawer is bad design
from New Jersey
Bad butter drawer design. Breaks when you accidentally close the door with it open. Ice maker kind of clogs up when dispensing
Too cold at first
from Indio, CA
My milk was freezing on the top shelf. I set it down 1 degree and it was still freezing. I set it down another degree and it seems to be ok now. The recommended temp is 37 degress, so mine is now set at 39.
Nice spacious design.
from Las Vegas, NV
Love it. I needed a unit that would fit my counter space in my small kitchen. I thought I would need to buy a smaller unit, but to my surprise this unit fits just fine and has ample storage for both freezer and refrigerator. It is quiet and easy to clean and maintain. You can order replacement parts such as filters easily online.
This product is functional, efficient and looks great
from Alexandria, VA
Pros: Easy to use, looks sleek, has great features, can control humidity for veggies, easy to replace the filter, not too noisy Cons: It starts to get dented after a few months, the water dispenser is slow, the top rack in the fridge gets frozen so can only store limited items, the wine/bottle rack cannot be used for champagne because of the size.
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