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(based on 159 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Super Capacity. Can't believe it's "counter depth"
I'm very pleased with this purchase. The freezer has great capacity and all stored items are easy to see and retrieve.The shelf settings work well for both short and...Read complete review
I'm very pleased with this purchase. The freezer has great capacity and all stored items are easy to see and retrieve.The shelf settings work well for both short and tall items. I like having the big shelves in the door for gallon milk jugs, juice cartons, and all those salad dressing bottles. It's nice to have the wine chilling rack, too. I especially like the way the lights gradually increase intensity as you open the door.My complaints are few and minor. I've learned to cup my hand around the top of the glass when getting ice from the dispenser to avoid ice shooting out and falling on the floor. Also, as with most stainless steel appliances, the handles and surface collect fingerprints daily and require a quick wipe.This is the best refrigerator choice I could have made for our kitchen and way of life.
Most Liked Negative Review
Great look, poor quality
I loved the look of this refrigerator when I first saw it and the fit was perfect for my cabinets. The first one I received froze everything in the fresh food section. Even when...Read complete review
I loved the look of this refrigerator when I first saw it and the fit was perfect for my cabinets. The first one I received froze everything in the fresh food section. Even when turned up to the maximum temp, a thermometer I placed on a fresh food shelf registered 27 degrees. Also the finish on the door was bad--scratches everywhere.A new one was delivered and liquids stored on the top shelf still freeze occasionally. The finish on the fresh food door is inconsistent--shiny on one corner, matte on most of the rest of the door. Very disappointed.
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Reviewed by 159 customers
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Service after sale poor
from Georgetown, SC
Comments about Whirlpool Monochromatic Stainless Steel Counter Depth Side-By-Side Refrigerator:
I purchased a counter depth side by side refrigerator some time ago. When the product was delivered the refrigerator door was dented. When the new door was delivered we contacted the dealer who contacted an authorized technician. The tech showed up late after rescheduling appointment. While installing the new door the tech stripped a screw for the door handle and scratched both doors. I am now waiting for two (2) doors and a handle.
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Doors are crooked
from Miramar Beach, Fl
I could not buy white whirlpool appliances in my area, so I had to order them online. They were delivered and installed by my contractor. The doors were uneven and the contractor followed all of the instructions, but could not get them even. The ice maker does not work and a warranty visit is scheduled.
Bottom Line No, I would not recommend this to a friend
(0 of 1 customers found this review helpful)
Better than the previous model!
from Littleton, CO
This fridge seems to have more usable space than the previous Whirlpool side by side that we owned. It temperature control is also more stable. The only thing keeping me from giving it 5 stars is that the ice bin holds much less ice than our previous unit.
Bottom Line Yes, I would recommend this to a friend
awesome and roomy!
from Marietta, GA
Excellent refigerator and side-by-side freezer. Very sleek, modern and roomy. Delivers wonderful ice from door. Love it!
One of the best most proud investments when I bought my house and everything I needed with it!
(0 of 2 customers found this review helpful)
Overall the washing machine works fine.
from Florida, United States
The model makes a loud irratating noise during the rinse cycle. We contacted your company as well as had a repair man look at it. They both said that is was OK.
I love my Whirlpool refrigerator!
from Los Angeles County, CA, United States
I bought my Whirlpool refrigerator at the big box store for Sears. It has an incredible amount of room. I am in a wheelchair and needed lots of lower space, and it suits my needs. The ice maker is so easy to remove and put back in, compared to my old GE. I have had no problems with it, and have had it for 6 months, since the door fell off of my GE onto a friend of mine--I was right there, and kid you not. I will take this Whirlpool any day of the week, month, year, etc.
More Space Than I Expected
from Lake Forest, CA, United States
I was nervous buying a counter-depth fridge/freezer, but I have been very pleasantly surprised at how much I can fit into it. I think that because it has so many shelves, I can fit as much - if not more - than my previous, bigger fridge.
Poor Design and Company will not stand behind product!!
from Cleveland, OH
I was very excited to buy this counter depth refrigerator along with several other Whirlpool kitchen appliances. We recently moved and decided to replace all of our items in our kitchen and decided on Whirlpool as he had all Whirlpool appliances in our last house. I have had nothing but a bad experience from 3 of the 4 kitchen appliances with my last purchase. Most recently our refrigerator water dispenser stopped working on and off (along with freezing items on top shelf like others have voiced) and then water started to leak from the back of the refrigerator. We performed all of the requested troubleshooting items but nothing seemed to work. The refrigerator was only purchased less than 1.5 years ago and I was told that I was out of the 1 year warranty and there was nothing they could do. So now after spending several thousands of dollars on Whirlpool brand appliances, I have to spend another several hundred to get this problem fixed. I could see if I was running into these problems 4-5 years into using this refrigerator but not after just barely over 1 year. I now see that this products in discontinued so I must not be the only one experiencing these problems. It doesn't look like I will buy from Whirlpool again after this experience but maybe they don't care about their loyal customers.
Love the Counter Depth Design!
from Chicago, IL, United States
The counter depth size makes the whole kitchen look bigger! It is the same capacity as our old refrigerator but it seems to be easier to reach everything inside because of the shorter depth. Lots of drawers and shelves make things organized in both the refrigerator and the freezer. We love the water/ice dispenser too! Very happy we made the purchase!
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