Average Customer Reviews
(based on 59 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I used it once so far review.
I just bought this vacuum. I have a flat rug so this vacuum is great for that. I bought this cuz I know I am able to finally vacuum under my bed cuz my...Read complete review
I just bought this vacuum. I have a flat rug so this vacuum is great for that. I bought this cuz I know I am able to finally vacuum under my bed cuz my other vacuum is a stand up one and doesn't fit under bed at all and my bed frame has no wheels on it. When I pulled everything out of the box, I smelled chemicals so I cleaned it down to reduce it thinking it's from the factory. But when I first vacuumed my rug my whole living room was filled with bad chemical smell. I had to put air conditioner on with windows opened. The smell went away. I am going to use it couple of more times to see if it eventually goes away. I can't use it before my sister visits me cuz she has multi-chemical sensitivies with asthma, and that would get her sick. I will save my old vacuum to use before she comes over. I am hoping the smell goes away cuz I really like the vacuum. I wish they made the plug longer.
Most Liked Negative Review
I use this product about once a week. I have two large dogs and it picks up hair and dirt well. I like the flexability of this product and the washable filters, but...Read complete review
I use this product about once a week. I have two large dogs and it picks up hair and dirt well. I like the flexability of this product and the washable filters, but the design and materials of it's hoses and power nozzel are poor quality. The joints where the hose and the power nozzel attach to the telescoping extension wand became very loose after just a few times detaching them. After about 6 months use the power brush froze up and melted parts of the plastic that hold the brush. The power nozzel is now damaged on the end and needs to be replaced. I was told at customer service to take it to a repair place, but to make sure it is defective or I would pay for service. I think hair worked it's way into ends and caused it to stop spinning. This would make it my fault, but I clean the brush everytime I use it. The only way to clean areas that caused the problem would require complete disassembly. I researched many vacuums before selecting this one. I am disappointed I will not be using this vacuum for the many years I had planned.
Reviewed by 59 customers
Displaying reviews 1-10
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Works Great For Us
from Lynn, MA
Comments about Hoover Turbo Cyclonic Air Canister Vacuum Cleaner:
I bought this in 2011. The suction is great (and I have 3 pets), it's lightweight, and has all the tools I want with onboard storage. I love the design, It gets lots of use, and hasn't ever failed to deliver.
Bottom Line Yes, I would recommend this to a friend
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The vacuum works great, but the cheap plastic parts lowered my rating
Great vacuum, great suction, easy to clean and i love the automatic chord real function. BUT, the plastic part where the hose assembly goes into the actual vacuum nozzle/head/whatever broke after a couple months. So now the hose assembly falls our really easy and it's a big pain in the rear. I tried looking up to buy a replacement part, but it's not one of the parts listed and i'm not buying the entire assembly.
lightweight and works great!
Bought this two years ago and its been a real life saver. I actually cleaned houses for work and it was so light weight to move around and do stairs. It cleans carpets and bare floors with no adjusting. The best job I seen and I've had $3000 vacuums. The only repair it's needed is a belt for the vacuum head as I got something caught in it. LOVE this vacuum.
I bought this vacuum about 7 months ago as a replacement for my old wind tunnel which was 8 years old. What a disappointment! The hose doesn't stay on. The attachment was always loose, but now doesn't work at all. I had to tape the hose to the attachment and then tape the attachment to the vacuum cleaner to get suction. When i pick up the vacuum the canister pops off but that's not too big a deal. It also does not work on thick carpet, just the very thin ones. I could say suction was fair but without tape it wouldn't work at all. What a difference from our old vacuum which was amazing. Very cheaply made which i did not expect from Hoover.
Bottom Line No, I would not recommend this to a friend
from Willseyville, NY, United States
I'm not sure why this vacuum has gotten such poor reviews? My husband and I got it for our wedding 4 years ago and it still works great. I have long hair but my husband and I clean it out and have had no problems with parts breaking (aside from replacing the belt, which was only $6.00). We vacuum at least once a week and we have carpets and hardwood floors and it works great on both.
Power Brush cracked
from Massachusetts, United States
This vaccum has great suction for a small vac and I love the auto return cord, however, A month after I bought this, the power brush attachment cracked at the hose where you attach it. I duck taped it and have used it for several months that way, but then after a while it started falling apart every time I used it. The replacement power brush is $98.95!!! why bother when a new one is only $149.!! sad to say, another rip off product replacement.
Reliable for the USAF
from Orlando, FL, United States
Hi, my wife and I purchased this vacuum cleaner over 3 years ago. It has been reliable with no issues except for one. When using that carry handle to lift the vacuum cleaner the canister then will separate slightly an it feels like it's going to come off and the vacuum cleaner will then fall. To overcome this I now carry and transport the vacuum cleaner around the house via the hhose connection to the vac. Other than that the Vac has held up quite well even during the time that I was it has held up quite well even during the time that I was deployed. I am not sure why others, who have written 1 star reviews, have had problems with their vacuum cleaner but I can say that mine is just fine. We have a two storey townhouse and again it is held up just fine wile vacuuming once per week.I hope you have found this review helpful. Take Care!
Disappointed!! Roller seized up.
from Michigan, United States
I purchased this vacuum to do some of the lighter work around my house. I have taken good care of it and cleaned frequently however, the brush has been a constant problem and now it has seized up and the motor is making a high pitched noise. I would not recommend purchasing this vacuum. I saw the response from Hoover that hair can get caught in the bearings, how are you supposed to prevent that from happening, this is a vacuum!! Design fail on Hoover's part.
Good Price for Bagless
from South Carolina, United States
Pros: Bag-less Good suction Great on low pile carpet Great on hardwood Cons: Short Cord Hose does not swivel
we have had the vacume ...
from Belleville, IL, United States
we have had the vacume for almost two years and it developed a problem with the beater bar feature connecting upon intervals , mostly not working ; there is obviously a connection in the wiring; this product is 149.00 new ,the service and parts charge will be at least half more ; wouldnt recommend buying thid unit...
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