Average Customer Reviews
(based on 551 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very good machine - did the job well.
I bought this generator after Hurricane Irene (2 days after). I had lost electricity for 16 hours. Of course, the sump pump systems in the basement were unable to run and as...Read complete review
I bought this generator after Hurricane Irene (2 days after). I had lost electricity for 16 hours. Of course, the sump pump systems in the basement were unable to run and as I live in a low area, the basement flooded & my furnace burner was underwater as well. It topped out at 9" of water in the basement. Power was restored. The sump pumps emptied out the basement. $500 later the furnace was repaired & running when the power went out for the 2nd time. Water was still pouring into the basement. Ran out to Agway & bought this generator. Had it assembled, up & running before the water reached the furnace (just barely). I agree with the previous reviewer on the poor instructions & lack of information in the manual. I might add that I still haven't found the spark plug, as that isn't included in the diagram, although when to clean & change it is! Also, the gas gauge doesn't work. I would have returned it, but being in bind, with water rising...the gas gauge didn't seem all that important. It started on the 2nd pull & had the water pumped out in no time. I have to say that is a great machine & was simple enough to assemble & start once you fought your way through the poor diagram & instructions. Easy enough for a 57yr.old woman who has never run a generator to put together, start & run. I would definitely recommend it. Manual needs improvement!!
Most Liked Negative Review
Good but problematic
Let's just say the generac recommended repair facility was not surprised when I brought it in with a leak between the carborator and engine. A common trend regardless of maintenance performed. Have had for...Read complete review
Let's just say the generac recommended repair facility was not surprised when I brought it in with a leak between the carborator and engine. A common trend regardless of maintenance performed. Have had for 9 months and it is strong and powered 2 fridges, a portable AC unit, sat TV and LED TV, and a fan with no trouble. Ran it for 12 hours and then rested for 2 hours. Fuel tank worked great for sustaining the endurance of 12 hours under the load once the fridges caught up to maintaining temps vice cooling. I ran once a month and it failed this June after testing it again. Started with no problems on one pull every time. Just started it to check before fully filling gas and upon return and filling to capacity on fuel it leaked at a cup every 60 seconds. UNSAT. Being fixed now. Don't know any other generators out there but satisfied that it is a good system that my wife can operate since it starts with one pull of the string. Critical on east coast. Total of 10 days without power during the summer months makes like interesting. Best of luck.
Reviewed by 551 customers
Displaying reviews 1-10
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Just what I needed
Comments about Generac GP Series 5.5kW Portable Generator:
After a fair amount of research I decided on the Generac GP5500 for my needs as a backup power supply for my house. The unit has all the features I was looking for at a reasonable price.
Bottom Line Yes, I would recommend this to a friend
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The GP5500 is has all the features I needed
from Clear Lake
I always borrowed my parents generator when I was in need. Now I have my own and couldn't be more pleased with the product. Not only does it look nice in my garage but it powers my whole house!
A great genarator
Purchased the generator after Hurricane Matthew and was able to power our refrigerator, sump pump, get news, cook. It helped to get back to normal. it was a great value for the money
Unit is compact easy to roll around starts easy and relatively quit, at least quitter than my last on.
Love the ease in cranking this generator. Great product.
Has all you need for home use
Easy to assemble and understand out of the box started first pull from factory
Good generator for the price and very reliable! Had it run through our most recent hurricane and worked like a champ.
This is a great unit. I have other ridged products and am thrilled with all of them. This gave me the confidence to buy ridged. It came with a handle & wheel kit so I didn't have to buy them separately. Cost was great for a unit of this quality. Easy set up, instructions, and function. I will be using mostly for back up power for power outages.
This product simply works.
The generator is well built. Nothing fancy for the price but gets the job done. Should last a long time with regular maintenance.
This product has easily identifying features that are easily accessible to any user. Reliable dependable and durable is why I purchased this product.
from East Stroudsburg
I truly recommend this product for homeowners that reside in areas like mine that have very frequent blackouts from electric storms or just heavy rain storms that will bring down power lines. It has worked great for me and my family members, my wife and children (over 15) can use it with little or no hassle. Knowing we have a back up generator by Generac brings comfort and relief to me for my family. Thank you for such a great product.
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