Average Customer Reviews
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Most Liked Positive Review
Love my new Washer
Totally awesome washer! I was a little concerned about the price, but, after receiving the washer and using it I have found that I got exactly what I paid for. I now feel...Read complete review
Totally awesome washer! I was a little concerned about the price, but, after receiving the washer and using it I have found that I got exactly what I paid for. I now feel like my clothes were not getting clean from my old washer. 12 cycles to use . I have used all but one now. The Allergen, but, I will end up using that one eventually. You can actually set each cycle different then the default cycle. It does spin hard enough to wrinkle your clothes more then a agitator washer, but, the wrinkles come out in the dryer and you can adjust the spin speed on each cycle also. On each cycle you can adjust the wash temp, the spin speed, and the soil level. Each one has 4 levels. It gives you lots of options. Most cycles are around 1 hour long. You can use rapid wash if you are in a hurry and use the other levels with that. Rapid wash is like 37 minutes long.
Most Liked Negative Review
Large Capacity Only Good Feature
Unfortunately after owning Maytag washing machines for more than 30 years I am disappointed with this machine. It is poorly designed. There is no soak feature in the machine and there is no way...Read complete review
Unfortunately after owning Maytag washing machines for more than 30 years I am disappointed with this machine. It is poorly designed. There is no soak feature in the machine and there is no way to increase the water level in the machine - the result is clothes being mangled. Also found that coins are allowed to go into the drain pump resulting in damage to the pump and expensive repairs. A screen costing 5 cents could avoid this. This machine may look good but I think it is a setback to washing machine technology.
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Disappointing Operational Performance
By The Evaluator
from Fairfax Station, VA
Comments about Maytag Bravos XL HE White Top Load Washer:
I have been a BIG fan of Maytag appliances for decades, but the performance of this device has me looking elsewhere. Here are the issues:1. After only four years of average use, the bearings are starting to fail. There are only three of us and our son is away at college most of the year. A search online turned up many users reporting the same issue. I contacted Maytag and was told no such problem was being reported to them, at least not in sufficient quantity to merit any extra attention. The "customer service" rep was rude to me and suggested many online problem reports are bogus or without merit. Wow -- who trained that woman? I was offered a "special" deal to have the unit evaluated and repaired for only $320. Gee wiz Maytag, thanks a lot. I was also warned that if I attempted this repair myself or if I let a third party company try to repair this problem, the offer would be withdrawn. I hung up on that service rep.2. This washer is very sensitive to out of balance and extra suds alerts. We use HE detergent, so that is not the problem. We constantly have to monitor the washer for unfinished loads due to these issues. I do most of our wash and I have seen 50+ loads not finish due to this problem.3. I guess it is good to clean your washer, but the cost of buying cleaner and doing these cleanings is a major hassle. We have the same unit in a rental property and they refuse to do the cleanings. They claim the washer works fine without any cleaning. Hmm...Is Maytag slipping? I don't know, but the crazy reliability that has kept me a regular customer is starting to fade.
Bottom Line No, I would not recommend this to a friend
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Not Particularly Thrilled
from Nixa, MO
Tub size is great but doesn't rinse well. Bought about 6 months ago. It wads clothes up so tight that there is no way they can get washed properly or rinsed. Dark fabrics show residue. using extra rinse kinda works but to really get rinsed have to take out and unravel, then put back in and rinse only. Previous washer was Maytag and really liked it (smaller tub). Should have stayed with smaller, conventional unit and gone to laundromat for big items.
from Martinsburg, WV
I purchased all Maytag appliances when I bought my new home. 18 months later the dryer quit heating. A $100 service call, $200 parts and labor. A year later washer quit,Top seal for tub leaking which ruined tub bearings. Rotor bolt came loose causing magnets to wear down on rotor and stator scared up from that all needs replaced. Another $100 service call and $200 parts and labor. Maytag did provide part for dryer but said there was nothing they could do about washer. For two years Maytag refrigerator leaks water on kitchen floor sporadic.Needless to say I will not be purchasing anything Maytag in future.
Very poor washer
from Poway, CA
This model has low capacity, weird glitches in the electronics that sometimes prevents selection of a particular cycle, badly wrinkles some types of fabrics (so that they are still wrinkled after drying), etc. Check ratings on other web sites and you will find them to be much, much lower than the rating on this web site.
This machine holds a lot of laundry!!
from Alta Loma, CA
This is a fairly new machine, so it has only washed about a dozen loads. I can't believe how large the tub is. It is performing exactly as I expected. The clothes are going into the dryer clean and with little moisture.
Bottom Line Yes, I would recommend this to a friend
from Forrest City Ar
I bought this washer and dryer 2 yrs ago.The washer has been leaking water down the front area somewhere.I cannot find out the exact location of the leak.Live out of service repairmans area.Now the lid has come loose on the left side. Appears to be rusted out.Wish I had kept my old Roper washer.
This is the worst washing machine I have had in 40 yrs.
from Holland, MI
We have had this washer a little over a year. Warranty is expired. Washer will not drain code Ld or F32 depending on how you look it up. I look this up on line, there are many other people with the same problem. We bought this machine because it had good reviews, but after the warranty is up look out.
from Monroe, MI.
Washer is less than 2 years old, and we are gone for 3 to 4 months in the winter. There are only 2 of us so we don't generater a lot of washing and the drive shaft, bearings and seal are bad. Maytag or whirlpool (same co.) would not do anything to help so Now we have a $400 repair bill. Think twice before you buy
Worst Machine Ever
By Mr Clean
from Atlanta GA
I've owned this machine for 9 months and have been washing my clothes at the laundry mat for the last month because the machine doesn't get my clothes clean. There is also an odor being left in the clothes during the wash. Totally disappointed with product.
from Albuquerque, NM, United States
About Me For me, it's all about the family and home environment
We have had this machine for a little over a year and it has broken down mutliple times. The locking mechanism repeatedly breaks so the machine will not run with the locking mechanism broken. Several times the machine has just stopped in the middle of a cycle and given us weird errors. It has been a horrible purchase for us.
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