Average Customer Reviews
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(based on 217 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great 30" Gas Cooktop-Cafe Series
We bought this cooktop about a year ago and writing this review in 2015. We read most of the reviews before we purchased the cooktop and was a bit skeptical, especially about the concerns...Read complete review
We bought this cooktop about a year ago and writing this review in 2015. We read most of the reviews before we purchased the cooktop and was a bit skeptical, especially about the concerns over the "plastic knobs and stems", the grate height and taking a long time to boil water and subsequent escape of heat, and finally paint/writing coming off when cleaned. First, we absolutely love this cooktop. For a 30 inch cooktop it has a lot of surface for pots/pans. Keep in mind that it is a 30 inch surface that GE has maximized; not all pots/pans will fit at once. The lock/unlock feature is one of the reasons we bought it as we have little children who can be curous. When locked, their is a light that illuminates and if someone tries to turn on a burner there is a buzzer sound that activates and can easily heard throughout the house. The up front controls is another reason we purchased this cooktop as most offer them in the middle or on the right or left side. The control placement on this cooktop let you control the heat with having to reach a across or near the heated grates. We have not encourted any issues with knobs or stem and we have had this cooktop for about a year. The knobs snuggly fit the stem but with constant pressure straight up we are able to remove them for cleaning. The cooktop is easily cleaned and cleans up well! I was very careful to read the entire owner's manual to ensure I maintained this cooktop properly. I did not want to scratch or ruin the surface by using an abrasive cleaner or an improper pad/rag/brush. We typically do not have any problems with cleaning the cooktop with using just a damp cloth. For tougher messes we use a damp cloth with dish soap. The only issue we have with cooktop is does take a bit longer to boil water when using a burner other than the center burner. The center burner will boil water quickly! The solution to boil water on another burner is to first get the water boiling using the center burner and when the water starts to form bubbles, turn on an outside burner and put the pot over it. The one thing we will do is remove the cabinet that over the cooktop. With the cooktop having commercial style grates, the cabinet over the cooktop looks like it is trying to suffocate it! It will look much nicer once the cabinet is removed and a hood is installed. I hope this review helps out!
Most Liked Negative Review
Somewhat disappointed but works ok
I bought this cooktop about a month ago and was excited to give it a go! First, let me say, I love the look of the cooktop (except the height of the...Read complete review
I bought this cooktop about a month ago and was excited to give it a go! First, let me say, I love the look of the cooktop (except the height of the grates) and I love the fact that it's a five burner. I wanted the controls in the front and I really liked how GE (and other manufacturers make it, too) placed the front two burners, using as much of the footprint as possible, instead of a straight front surface, which would use less cooking surface area. This design allows for more grill coverage. Now, will I end up using all five burners in any given time? I hope so and I hope it's not "big pots" that they won't all fit over the burners. As my handyman was installing, we noticed the opening was a bit bigger than I would have liked because there was 5/8" gap in the depth and 1/2" gap in the width area. I had an electric glass cooktop (did love the cleaning aspect of it) that had a straight corner cut out on my granite when granite was installed 9 years ago. This cooktop has a "rounded" corners so in order to cover the straight 90 degree angles on either sides of the cutout, we had to pull the cooktop all the way to the front, leaving 5/8" gap in the very back, allowing food/oil, etc. to fall onto the top of my oven (which is just below it, also GE model PT925SNSS) and even with that, it BARELY covered the corners of the cutout! Now, I'm needing to have some sort of a long piece of "something" to cover the gap in the back that this cooktop doesn't cover, ugh! However, that's not my biggest problem. Now that I have had first hand experience with using this cooktop, as with other reviews, I have to complain about the height of the grates. why are the grates positioned so high up above the flames??? The heat really does seem to escape because your pot/pan is positioned higher than the other gas cooktops I've seen and used. Also, if you don't have a large enough pot/pan covering the burner, you're sure to have very hot handles because the heat from the flames will escape out of the sides of the burners and heat the handles up so that you can't touch them without using some potholders. I already had low clearance when I cooked in my flat glass cooktop because my over the range microwave sat further down from the cupboard than it should have, by code, so now, my clearance is lost by about another 2.5 inches. I decided to go with this model, despite the loss of clearance because I know we'll replace the cabinets in the future. And I intend to raise those stupidly low cupboard above the cooktop by six inches or just have a range hood above it. I use a lot of very small pots and the only burner that's small enough to use efficiently is the middle (the triple flame burner) and use the middle smallest burner. Is that crazy or what?!?!?! If I want to use the smallest burner and a triple flame burner, I obviously can't. The other two "smaller" burners are still not small enough to use with my small pots. The reviews about "taking longer to boil" is really true. I was skeptical when I read reviews about how slow it boiled but you know what, it's really true. I was surprised at how slow it did boil. My guess is it's because part of the heat is lost due to the height of the grates. After having used it only a couple of weeks I'm finding the position of the two smaller and two larger burner positioning to be weird. Why didn't GE place one smaller burner in the opposite side of the other smaller burner so we can use one smaller and one larger, instead of both in the front or both in the back? That, honestly, didn't make any sense to me. Also, the knob that controls the griddle controls both burners at the same time so you can't adjust one burner at a time. GE, did you think about the fact that we, as consumers, might want to have one burner to use as a "warmer" plate and the other burner as the "cooking" plate??? Obviously not!!! Lastly, and this, frankly, is astounding to me. Why did you not make the control knobs removable????????????? Has your QM department not tested this model before it was sent to manufacturing? Hasn't anyone at GE ever cleaned gas cooktop knobs??? Do you know how much more convenient it is to clean your cooktop when your knobs are removable? And why are the knobs not metal? They are cheap hard plastic material that's made to look like metal finish. I hope they don't break on my like some of the reviews mentioned. That's all I have to say. If GE is reading my review, I would be very interested in speaking to someone to discuss these concerns so you can implement them in your next model. Thank you!
Reviewed by 217 customers
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Overall great grill!
from Cypress, TX, United States
Comments about GE Cafe 30" Stainless Steel Built-In Gas Cooktop:
We bought this grill because of the child lock! We love everything about it except the side grills take forever to boil so you can only cook small side dishes on the side grills, still a very functional grill though!
Bottom Line Yes, I would recommend this to a friend
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Love the GE Cafe Series
from Lebanon, Tn.
My GE appliance was a gift and I really enjoy. I am sure the more I use the cooktop the more I will love all features. I am so excited about the grill and the burner for the larger utensil for soup pot etc. Also love the idea you can lock the cook knobs so they cannot be turned on while cleaning the area or by a child.
By Home owner 5
from Michigan, United States
Bought this cooktop as part of a full set of GE Cafe appliances. So far we are very pleased. It's robust enough to handle a lot of cooking. Reasonably easy to keep clean and most of all, provides pleanty of heat. We especially like the center burner. It is a dual ring that provides lists of heat for boiling water yet turns down to a low simmer when needed.
nice stove top
from Delran, NJ, United States
nice features, works great five burners is a plus
IT BROKE IN LESS THAN A MONTH
from Puerto Rico
ONE OF THE Control Knobs BROKE, BUT EVERYTHING ELSE WORKS GREATE.
Bottom Line No, I would not recommend this to a friend
from Phoenix, AZ, United States
Easy to use, very high end and looks great and functionality is great.
Works great and looks cool
from Tacoma, WA, United States
I love the responsive heat control. It is much more accurate than the cook top it replaced. It is very attractive as well. I am completely satisfied!
By Louisville chuck
from Louisville, KY, United States
It looks nice and works ok. The downside is that only the middle burner will boil water in a timely manner. If you need to boil more than one pot, you better be patient on any that are using one of the four small burners
We've used Cafe ranges before
It installed easily. We moved and there was another gas cook top which was cramped. We ordered this guy based on reviews and our past experience with a cafe range. Excellent burner adjustment and lots of heat. The tri- burner boils water in minutes and all of them have a low simmer.
Great features. Love the stainless steele
By Big 6
from West Palm Beach, FL, United States
I bought this because of the five burners and the griddle feature. "Strong" look. Will get the job done and last along time. GE products are dependable
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