Average Customer Reviews
Power / Ratings
(based on 208 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great 30" Gas Cooktop-Cafe Series
We bought this cooktop about a year ago and writing this review in 2015. We read most of the reviews before we purchased the cooktop and was a bit skeptical, especially about the concerns...Read complete review
We bought this cooktop about a year ago and writing this review in 2015. We read most of the reviews before we purchased the cooktop and was a bit skeptical, especially about the concerns over the "plastic knobs and stems", the grate height and taking a long time to boil water and subsequent escape of heat, and finally paint/writing coming off when cleaned. First, we absolutely love this cooktop. For a 30 inch cooktop it has a lot of surface for pots/pans. Keep in mind that it is a 30 inch surface that GE has maximized; not all pots/pans will fit at once. The lock/unlock feature is one of the reasons we bought it as we have little children who can be curous. When locked, their is a light that illuminates and if someone tries to turn on a burner there is a buzzer sound that activates and can easily heard throughout the house. The up front controls is another reason we purchased this cooktop as most offer them in the middle or on the right or left side. The control placement on this cooktop let you control the heat with having to reach a across or near the heated grates. We have not encourted any issues with knobs or stem and we have had this cooktop for about a year. The knobs snuggly fit the stem but with constant pressure straight up we are able to remove them for cleaning. The cooktop is easily cleaned and cleans up well! I was very careful to read the entire owner's manual to ensure I maintained this cooktop properly. I did not want to scratch or ruin the surface by using an abrasive cleaner or an improper pad/rag/brush. We typically do not have any problems with cleaning the cooktop with using just a damp cloth. For tougher messes we use a damp cloth with dish soap. The only issue we have with cooktop is does take a bit longer to boil water when using a burner other than the center burner. The center burner will boil water quickly! The solution to boil water on another burner is to first get the water boiling using the center burner and when the water starts to form bubbles, turn on an outside burner and put the pot over it. The one thing we will do is remove the cabinet that over the cooktop. With the cooktop having commercial style grates, the cabinet over the cooktop looks like it is trying to suffocate it! It will look much nicer once the cabinet is removed and a hood is installed. I hope this review helps out!
Most Liked Negative Review
Somewhat disappointed but works ok
I bought this cooktop about a month ago and was excited to give it a go! First, let me say, I love the look of the cooktop (except the height of the...Read complete review
I bought this cooktop about a month ago and was excited to give it a go! First, let me say, I love the look of the cooktop (except the height of the grates) and I love the fact that it's a five burner. I wanted the controls in the front and I really liked how GE (and other manufacturers make it, too) placed the front two burners, using as much of the footprint as possible, instead of a straight front surface, which would use less cooking surface area. This design allows for more grill coverage. Now, will I end up using all five burners in any given time? I hope so and I hope it's not "big pots" that they won't all fit over the burners. As my handyman was installing, we noticed the opening was a bit bigger than I would have liked because there was 5/8" gap in the depth and 1/2" gap in the width area. I had an electric glass cooktop (did love the cleaning aspect of it) that had a straight corner cut out on my granite when granite was installed 9 years ago. This cooktop has a "rounded" corners so in order to cover the straight 90 degree angles on either sides of the cutout, we had to pull the cooktop all the way to the front, leaving 5/8" gap in the very back, allowing food/oil, etc. to fall onto the top of my oven (which is just below it, also GE model PT925SNSS) and even with that, it BARELY covered the corners of the cutout! Now, I'm needing to have some sort of a long piece of "something" to cover the gap in the back that this cooktop doesn't cover, ugh! However, that's not my biggest problem. Now that I have had first hand experience with using this cooktop, as with other reviews, I have to complain about the height of the grates. why are the grates positioned so high up above the flames??? The heat really does seem to escape because your pot/pan is positioned higher than the other gas cooktops I've seen and used. Also, if you don't have a large enough pot/pan covering the burner, you're sure to have very hot handles because the heat from the flames will escape out of the sides of the burners and heat the handles up so that you can't touch them without using some potholders. I already had low clearance when I cooked in my flat glass cooktop because my over the range microwave sat further down from the cupboard than it should have, by code, so now, my clearance is lost by about another 2.5 inches. I decided to go with this model, despite the loss of clearance because I know we'll replace the cabinets in the future. And I intend to raise those stupidly low cupboard above the cooktop by six inches or just have a range hood above it. I use a lot of very small pots and the only burner that's small enough to use efficiently is the middle (the triple flame burner) and use the middle smallest burner. Is that crazy or what?!?!?! If I want to use the smallest burner and a triple flame burner, I obviously can't. The other two "smaller" burners are still not small enough to use with my small pots. The reviews about "taking longer to boil" is really true. I was skeptical when I read reviews about how slow it boiled but you know what, it's really true. I was surprised at how slow it did boil. My guess is it's because part of the heat is lost due to the height of the grates. After having used it only a couple of weeks I'm finding the position of the two smaller and two larger burner positioning to be weird. Why didn't GE place one smaller burner in the opposite side of the other smaller burner so we can use one smaller and one larger, instead of both in the front or both in the back? That, honestly, didn't make any sense to me. Also, the knob that controls the griddle controls both burners at the same time so you can't adjust one burner at a time. GE, did you think about the fact that we, as consumers, might want to have one burner to use as a "warmer" plate and the other burner as the "cooking" plate??? Obviously not!!! Lastly, and this, frankly, is astounding to me. Why did you not make the control knobs removable????????????? Has your QM department not tested this model before it was sent to manufacturing? Hasn't anyone at GE ever cleaned gas cooktop knobs??? Do you know how much more convenient it is to clean your cooktop when your knobs are removable? And why are the knobs not metal? They are cheap hard plastic material that's made to look like metal finish. I hope they don't break on my like some of the reviews mentioned. That's all I have to say. If GE is reading my review, I would be very interested in speaking to someone to discuss these concerns so you can implement them in your next model. Thank you!
Reviewed by 208 customers
Displaying reviews 1-10
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Great features. Love the stainless steele
By Big 6
from West Palm Beach, FL, United States
Comments about GE Cafe 30" Stainless Steel Built-In Gas Cooktop:
I bought this because of the five burners and the griddle feature. "Strong" look. Will get the job done and last along time. GE products are dependable
Bottom Line Yes, I would recommend this to a friend
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Beautiful looking cooktop
from Overland Park, KS, United States
Cooktop looks stunning and beautiful. Works good. The only problem with it is, grates. They are very high and low flame doesn't reach the pan. Not energy efficient. GE should correct it. Other than that, No complaints.
Weak when using more than one burner
from Las Vegas, NV
When I turn on more than one burner, the flames go way down. The gas company suggested I have it checked. I called GE & they say it's normal as long as the flames are blue(?). My old cooktop worked fine with all 4 burning.
Bottom Line No, I would not recommend this to a friend
I would give this a 0. The knobs stick
Super disappointed, I have had nothing but trouble with the knobs. They stick and I'm afraid if I turn it too hard they will break, thought that the cafe would be a better brand,
By Neena Sampat
from Skillman nj
Difficult to have big pots on Very tight fit due to its design Difficult to clean due to its design and other than the middle burner not much BTU power Grills are too high The top plates are too flimsy and fall off easily Also they stain easily and do not clean well My old one was not working well so rushed into this Wish I had done more research
(1 of 1 customers found this review helpful)
Love the 5 top gas burners
from Florida, United States
Purchased as part of new construction package from a builder. I enjoy having gas again and like this gas top.
has features of the most expensive ranges
from Sacramento, CA, United States
very versatile cook top. love the safety feature of the blue lights on the burner knobs.
love my new stove top
from Palm Desert, CA, United States
This is the best stove top I have ever cooked on, it cleans easy. Love it.
A lot for 30"
from Apex, NC
We have been enjoying for 4 months. Center burner is great for fast heating! Well designed for a 5 burner 30" platform.
Only one burner gets hot enough
By Vincent W
from Edmonton, AB, Canada
I'm very disappointed with this cook top because only the big centre burner gets hot enough to boil water. The four other burners don't give off enough heat unless you boil only a cup or two of water, but that makes these burners unsuitable for a lot of things. If you need to fry potatoes for example you need the big burner in the middle or the potatoes will take too long to fry and will end up greasy. Unfortunately if you're already using the middle burner for something else you're out of luck. I find myself constantly switching things to the middle burner to get a little heat and speed up the cooking process. I also asked my appliance repair guy to see if he could increase the gas flow but said these burners are not adjustable and the thingee underneath is not replaceable, whatever that means. Bottom line, he said I'm stuck with it.
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