Average Customer Reviews
Power / Ratings
Need more help?
Like this category?
(based on 87 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great 30" Gas Cooktop-Cafe Series
We bought this cooktop about a year ago and writing this review in 2015. We read most of the reviews before we purchased the cooktop and was a bit skeptical, especially about the concerns...Read complete review
We bought this cooktop about a year ago and writing this review in 2015. We read most of the reviews before we purchased the cooktop and was a bit skeptical, especially about the concerns over the "plastic knobs and stems", the grate height and taking a long time to boil water and subsequent escape of heat, and finally paint/writing coming off when cleaned. First, we absolutely love this cooktop. For a 30 inch cooktop it has a lot of surface for pots/pans. Keep in mind that it is a 30 inch surface that GE has maximized; not all pots/pans will fit at once. The lock/unlock feature is one of the reasons we bought it as we have little children who can be curous. When locked, their is a light that illuminates and if someone tries to turn on a burner there is a buzzer sound that activates and can easily heard throughout the house. The up front controls is another reason we purchased this cooktop as most offer them in the middle or on the right or left side. The control placement on this cooktop let you control the heat with having to reach a across or near the heated grates. We have not encourted any issues with knobs or stem and we have had this cooktop for about a year. The knobs snuggly fit the stem but with constant pressure straight up we are able to remove them for cleaning. The cooktop is easily cleaned and cleans up well! I was very careful to read the entire owner's manual to ensure I maintained this cooktop properly. I did not want to scratch or ruin the surface by using an abrasive cleaner or an improper pad/rag/brush. We typically do not have any problems with cleaning the cooktop with using just a damp cloth. For tougher messes we use a damp cloth with dish soap. The only issue we have with cooktop is does take a bit longer to boil water when using a burner other than the center burner. The center burner will boil water quickly! The solution to boil water on another burner is to first get the water boiling using the center burner and when the water starts to form bubbles, turn on an outside burner and put the pot over it. The one thing we will do is remove the cabinet that over the cooktop. With the cooktop having commercial style grates, the cabinet over the cooktop looks like it is trying to suffocate it! It will look much nicer once the cabinet is removed and a hood is installed. I hope this review helps out!
Most Liked Negative Review
Somewhat disappointed but works ok
I bought this cooktop about a month ago and was excited to give it a go! First, let me say, I love the look of the cooktop (except the height of the...Read complete review
I bought this cooktop about a month ago and was excited to give it a go! First, let me say, I love the look of the cooktop (except the height of the grates) and I love the fact that it's a five burner. I wanted the controls in the front and I really liked how GE (and other manufacturers make it, too) placed the front two burners, using as much of the footprint as possible, instead of a straight front surface, which would use less cooking surface area. This design allows for more grill coverage. Now, will I end up using all five burners in any given time? I hope so and I hope it's not "big pots" that they won't all fit over the burners. As my handyman was installing, we noticed the opening was a bit bigger than I would have liked because there was 5/8" gap in the depth and 1/2" gap in the width area. I had an electric glass cooktop (did love the cleaning aspect of it) that had a straight corner cut out on my granite when granite was installed 9 years ago. This cooktop has a "rounded" corners so in order to cover the straight 90 degree angles on either sides of the cutout, we had to pull the cooktop all the way to the front, leaving 5/8" gap in the very back, allowing food/oil, etc. to fall onto the top of my oven (which is just below it, also GE model PT925SNSS) and even with that, it BARELY covered the corners of the cutout! Now, I'm needing to have some sort of a long piece of "something" to cover the gap in the back that this cooktop doesn't cover, ugh! However, that's not my biggest problem. Now that I have had first hand experience with using this cooktop, as with other reviews, I have to complain about the height of the grates. why are the grates positioned so high up above the flames??? The heat really does seem to escape because your pot/pan is positioned higher than the other gas cooktops I've seen and used. Also, if you don't have a large enough pot/pan covering the burner, you're sure to have very hot handles because the heat from the flames will escape out of the sides of the burners and heat the handles up so that you can't touch them without using some potholders. I already had low clearance when I cooked in my flat glass cooktop because my over the range microwave sat further down from the cupboard than it should have, by code, so now, my clearance is lost by about another 2.5 inches. I decided to go with this model, despite the loss of clearance because I know we'll replace the cabinets in the future. And I intend to raise those stupidly low cupboard above the cooktop by six inches or just have a range hood above it. I use a lot of very small pots and the only burner that's small enough to use efficiently is the middle (the triple flame burner) and use the middle smallest burner. Is that crazy or what?!?!?! If I want to use the smallest burner and a triple flame burner, I obviously can't. The other two "smaller" burners are still not small enough to use with my small pots. The reviews about "taking longer to boil" is really true. I was skeptical when I read reviews about how slow it boiled but you know what, it's really true. I was surprised at how slow it did boil. My guess is it's because part of the heat is lost due to the height of the grates. After having used it only a couple of weeks I'm finding the position of the two smaller and two larger burner positioning to be weird. Why didn't GE place one smaller burner in the opposite side of the other smaller burner so we can use one smaller and one larger, instead of both in the front or both in the back? That, honestly, didn't make any sense to me. Also, the knob that controls the griddle controls both burners at the same time so you can't adjust one burner at a time. GE, did you think about the fact that we, as consumers, might want to have one burner to use as a "warmer" plate and the other burner as the "cooking" plate??? Obviously not!!! Lastly, and this, frankly, is astounding to me. Why did you not make the control knobs removable????????????? Has your QM department not tested this model before it was sent to manufacturing? Hasn't anyone at GE ever cleaned gas cooktop knobs??? Do you know how much more convenient it is to clean your cooktop when your knobs are removable? And why are the knobs not metal? They are cheap hard plastic material that's made to look like metal finish. I hope they don't break on my like some of the reviews mentioned. That's all I have to say. If GE is reading my review, I would be very interested in speaking to someone to discuss these concerns so you can implement them in your next model. Thank you!
Subscribe to Reviews
Reviewed by 87 customers
Displaying reviews 1-10
Back to top
Previous | Next »
from Zionsville, IN, United States
Comments about GE Cafe 30" Stainless Steel Built-In Gas Cooktop:
It not only looks good but it works well. I love the griddle option.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
from Troy, MI, United States
We bought the cooktop 2 months ago. Performs wonderfully, especially love the turbo burner, and looks beautiful. As others have stated before, it does scratch easily. Just using the nozzle from our vacuum cleaner left scratches.
from New York, United States
Just installed, replacing a Thermidor which was impossible to clean. This GE cafe cooktop changes the whole look of my kitchen. Can't wait for my GE cafe convection microwave to be installed. I'll update you on the ease of cleaning this stainless steel appliance in several months. Stay tuned!
Does a great job
from Iowa, United States
Over all I really like this product. The one down fall I do have is I wish I would have considered how high it would stick-up from the counter. This only is a problem because I put my microwave above it.
from Seattle WA
works beautfully, great features, fit in the counter hole from my old cook top
So reliable and sturdy!!!
from Ponte Vedra Beach, FL, United States
Bought it for my new home 6 months ago and since then we've been using it non stop! The quality is unsurpassed! But that's what GE is all about!
from Puerto Rico
I bought the cooktop and it has a problem with stain on the burners base and cover
Variety of features makes it work
from Logan, UT, United States
I've had this cooktop for a few months now and like the cast iron pieces above the burners and the powerboil option that has a very small simmer section within it. Great variety. The gas flames are farther away from the bottom of pots than on other gas cooktops I've used and it takes quite a while to get a pot of water to boil for pasta or potatoes, but other than that it has been great.
from Fishers, IN, United States
Grate are too far from the burner
from Houston, TX, United States
I Cannot get enough heat from burners--takes forever to get to boiling point. the grates on top are to far from burner and it loses the heat before reaching the pot. Very disappointing. GE should have an alternative grate where the height of the burner and grate is not too far and it would not lose the heat.
Bottom Line No, I would not recommend this to a friend
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.