Average Customer Reviews
Energy Star Rated - No
Style and Design
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(based on 181 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This is an excellent fridge. We based our decision solely on the LG product name and we were not disappointed. This fridge is HUGE! We replaced an 11-year old GE and I...Read complete review
This is an excellent fridge. We based our decision solely on the LG product name and we were not disappointed. This fridge is HUGE! We replaced an 11-year old GE and I can't believe how much room I have. Yes, the ice maker only makes a few cubes at a time, but after one day, the ice maker was full, so I see this as a non-issue completely. Also, that's why they built in the Ice Plus feature which makes ice super fast. Just remember to turn it off - it's a nice feature! Our unit starting making ice after only about 4 hours. The freezer is super cold and again, has a ton of room. We have the temperature set to the third line on each side and it is at a perfect temp. The operation of the whole unit is very quiet. The design and styling are very sleek. I am not finding the stainless all that hard to clean. Here's a little trick - use microfiber cleaning cloths and a little glass cleaner and you won't get streaks! The only little complaint I have, although it isn't a major deal is that the light from the light bulb in the fridge side doesn't reach all the way towards the bottom, so it is a little bit dim at the bottom. But again, it really is not a huge deal. We looked at the french door fridges too and I was not impressed with them to warrant the additional almost $1000 in price (the bottom freezer bins looked like a place to dump stuff and I could see it getting very disorganized over time). I like the tidiness of freezer shelves in a side-by-side model. The outside controls on this fridge are very nice and easy to use. The handles are made out of the titanium, so they do not show fingerprints at all and are easy to clean. All around this is a terrific fridge for a great price and I would highly recommend it to anyone!
Most Liked Negative Review
AVOID this fridge due to four major design flaws
We have had this refrigerator for about five months. It looks great and offered what I considered good features for the money. There are, however, four major design flaws you need to be...Read complete review
We have had this refrigerator for about five months. It looks great and offered what I considered good features for the money. There are, however, four major design flaws you need to be aware of: 1) Ice maker is absolute junk and suffers from a fatal design flaw. Basically, water fills a plastic tray and then "twists" itself to drop the ice. This causes the ice tray to contort over time, at which point water will start spilling all over the inside of your freezer. We had a tech come out and replace the ice maker and it still did the exact same thing. He said it was a major design flaw that many people experience. 2) As many others have noted, the "ICE TYPE" design is totally confusing to any guests you have over. It's not at all intuitive when you walk up to the fridge that you need to press "ICE TYPE" if you simply want to get a glass of water. Seriously? Who thought that was a good idea. 3) Even on the "cube" setting, small bits of ice will spray out of the ice cute and all over your floor, every single time you press the level for ice. This is another design flaw and just read the reviews to see how many other people experience the same thing. 4) As others have mentioned, the internal LED lighting is energy efficient, but makes for VERY dim lighting. This is even worse if you plan to use the top shelf of the refrigerator. In sum, we REALLY wanted to like this fridge, but we simply cannot recommend it based on these four major design flaws. AVOID this refrigerator if these things would bother you as they do us. We really regret our purchase.
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Reviewed by 181 customers
Displaying reviews 1-10
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Love the Door In Door
By Michae B
from Annapolis, MD, United States
Comments about LG 27 Cu. Ft Stainless Steel Side-By-Side Refrigerator:
We have been using this model for about a month now and love the features. The door in door eliminates about 75% of total door openings for our family, saving energy. Our old fridge was the same cubic feet of storage, yet this seems to have more room both in the fridge and freezer. We also noticed a reduction in noise when the compressor runs, lower volume and a more tolerable sound. We also have grown to appreciate the door alarm. All things considered, we are very pleased and have only 2 minor complaints. The door alarm is not on the "Door in Door" and as with every fridge we wish there was more flexibility in shelf adjustment ( even though this fridge is pretyy flexible).
Bottom Line Yes, I would recommend this to a friend
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Love the door in door, but design flaw on top.
from Rapid City, SD, United States
We recently updated all of our appliances to the LG line in our kitchen. The Door in Door side by side fridge is awesome. It does take some getting used to, but once you have a way of loading it, it's smooth sailing from there on. The best feature is the door in door, I have two toddlers, and I load that up with their snacks, like yogurt, baby bel cheese, juice boxes, smoothies and milk, with a piece of mind that they can get what they want when they want. My 3 year old calls it a "transformer" because it goes from a small fridge to a big fridge. As for storage, I have read complaints about no meat and cheese drawer, I solved that by putting it in the top shelf of the door in door! The veggie and fruit drawers are awesome, keeps them very fresh! My only complaint which is a pretty big one, is a design flaw. They moved the plug to the top of the fridge, with no written notice we could find of it, as well as large hinges. If you don't have any cabinets above the fridge, you will be fine. But if you do, like we do, we had to drill a notch in the bottom to be able to slide the fridge back, then the hinges were so big, the cabinet doors will not open now. Our house is only 10 years old. Just an FYI, one that none of us knew about, even the store and our saleslady.
Love It More Than Expected
from Orlando, FL, United States
My husband and I had been searching for the "right" refrigerator for weeks. Finally agreed on this one. Didn't think I would ever use the door within a door. Boy was I wrong. I love it, especially when cooking. Don't have to hunt all over for something, it's right there. Have no idea why some folks say it's noisy. Ours is so quiet. No fingerprints on the black stainless - super!
from Clearwater, MN, United States
I bought this a few months ago and the compressor is so loud, constantly hear the hum of it.
Bottom Line No, I would not recommend this to a friend
from Miami Shores Florida
Very attractive item in the shpwroom The ice maker does not work properly. I bought the refrigerator February 2013 February 2014 ice maker broke. Replaced!! February 2015 ice make broke Replaced. may 2015 Ice make "SWITCHED ITSELF OFF" august 2016 icemake brioke Repair shop out to fix (It needs replaced!! Again. Not a very efficient appliance if you like cool drinks!!
Lasted only less than 3 months
from Oceanside, CA, United States
At first I was so impressed with this refrigerator for its great print free stainless look and very quiet operation. We love the door feature! Then just less than 3 months, it started having problems with its defroster. Lots of frozen food wasted!!! Currently waiting for the part ordered and in the process of being repaired. Not sure if it will be operating as it should.
from North Carolina, United States
This product has great features, also love the door in door
Great for a big family
from Puyallup, Washington
I bought this fridge over 5 1/2 months ago. Love it at first site, still love it. It's great for a big family. My 4 small kids, myself, my mother and when we have company come over. It's easy to open, convenient for the small section door to put drinks in for a quick and go and for milk for the kids to grab. It's space saving in general. Love the ice and water maker. Granted the only issue I have is when you lock the lock on control panel to keep little fingers from touching.... you also lock the ice & water dispenser. So you can't use it. But I have to deal with it. But other wise I swear to this product anyway. LOVE IT
By Fred V
from El Paso, TX, United States
I have owned this refrigerator for over two years now and it has performed very well.
Very nice and it looks Great!
from Georgia, United States
Check back in about 6 months to see if I upgrade the star
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