Average Customer Reviews
Energy Star Rated - No
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(based on 90 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Excellent fit and finish
Have had this refrigerator for almost 2 months. Very impressed with the quality and the fit and finish. It has worked flawlessly so far. The ice maker makes ice very quickly and has...Read complete review
Have had this refrigerator for almost 2 months. Very impressed with the quality and the fit and finish. It has worked flawlessly so far. The ice maker makes ice very quickly and has not jammed at all. Some reviews say this frig is noisy and yes, because the ice is in the door, (which makes more shelf space in the freezer), you can hear the cubes fall into the ice bin but it isn't much louder than our old frig. The noises comming from the compressor and fans running are at least normal if not quieter than most other refrigerators I have heard. The inside is very nice, excellent lighting and pretty much space for a counter depth. Overall very happy with this purchase and would recommend this unit to anyone considering a counter depth refrigerator.
Most Liked Negative Review
This product appears to be a lower quality than I had anticipated.
Although I am getting used to it, I am still unhappy with this refrigerator: *the quality of the shelves and drawers is low *the ice maker is slow and noisy *the fresh...Read complete review
Although I am getting used to it, I am still unhappy with this refrigerator: *the quality of the shelves and drawers is low *the ice maker is slow and noisy *the fresh veggie pak in one drawer does not help keep veggies fresh in the other! Although we had a difficult initiation to the use of this refrigerator, I must say it does seem to cool well and I do like the lighting. We expected the same quality that we had with the previous refrigerator and have not experienced that.
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Reviewed by 90 customers
Displaying reviews 1-10
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Love my Kitchenaid side-by-side
from New Jersey, United States
Comments about KitchenAid Stainless Steel Refrigerator:
I just recently brought this refrigerator and I'm so glad I picked this model. It has plenty of space.
Bottom Line Yes, I would recommend this to a friend
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Perfect fit for the space, nice clean lines, great features, However !!
from Santa Barbara, CA, United States
I bought the refrigerator back in the middle of September this year. We love the digital features, the lighting, and the simple but attractive look. However, we only recently in the last few weeks noticed that the refrigerator door and the freezer door do not quite line up. The refrigerator door sticks out from the freezer door about a half inch at the top but is even with it at the bottom. Also, we noticed that the refrigerator door does not close itself when given a slight push like our old refrigerator did. You guys kindly arranged for an appliance serviceman to look at the door for us and he was able to improve things a bit. With that said we like the refrigerator but are somewhat disappointed that the door issue was not able to be completely resolved.
from Massachusetts, United States
We did a major kitchen renovation and decided on kitchenaide appliances for the refrigerator, dishwasher and range hood. We are very pleased with the products and would recommend them. We are a family of 2 and don't require a large refrigerator. I have had other brands including subzero and I fell this is just as good as the more expensive options.
well designed...highly functional
from Inverness, il
Well finished...great lighting.....abt service as expected
Believe the Reviews
from Bentonville, AR, United States
I was skeptical about the reviews I read, but should have paid attention. The doors on my unit are not the same height no matter how much adjusting we do. Also troubling is that the doors are not flush when looking at the unit from the side. One of the doors projects out noticeably further than the other. The space in the refrigerator is odd as well, the door bins seem to be poorly spaced. There is too much space above one of them, which would have been a good spot for another bin. The stainless finish on one of the doors has an odd mark that looks like something dripped on it, and it won't come off; that will make me crazy. I like for new things that I purchase to look nice and new, not like I bought them used...Overall I am really unhappy with the quality of this appliance, as a result I am sending it back to the store.
Bottom Line No, I would not recommend this to a friend
We bought this refrigerator new two and a half years ago and it has had problems since the first week. The ice maker is always jammed because there isn't enough insulation so some of it melts and blocks the dispenser. The wall between the freezer and fridge sweats on the fridge side because it also is not insulated enough. The fridge beeps at us occasionally because it thinks the door is open, and we have to open and close the door several times before it registers that it is closed. The butter door broke the first week because it catches on itself when you open it.
from York, PA, United States
Unfortunately we hadto return thos model. Water dispenser leaked 3 times.
Perfect size for kitchen
from Eagan, MN
We are very happy with all the features of this refrigerator. It is one of only a few that was counter depth and fit our 36 inch space. The inside seems quite elegant, including the recessed lights. The black finish is easy to keep clean. (But wish refrigerators still came in bisque.)
Everything we hoped for
from North Georgia
Love our KitchenAid fridge. It's the best we've had in the last dozen years. Shelves are well organized and more room than we previously had though it is no larger than we've had with other brands. The freezer is very large yet doesn't seem to take space away from the regular part of the fridge. Would highly recommend this product to others.
Ice Maker Doesn't Work
from Lafayette, CA
Ice maker has not worked since refrigerator was installed.
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