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Reviewed by 7 customers
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Great when working properly
By Happy cooker
from Mokena, IL
About Me Gourmet Chef
Comments about KitchenAid Stainless Steel Refrigerator:
I love the all around look of the refrigerator. The freezer is a little small, but what can you expect with a counter depth. The only problem we had was the water oozed down the front of the door when using the water dispenser. This was a flaw, but was immediately replaced with a new refrigerator that works great.
Bottom Line Yes, I would recommend this to a friend
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By Jenny the Mom
from Deer Park, IL
About Me Casual Cook
I use this product for my main kitchen and good enough for me because I don't like to store a lot stuff in the fridge. Because it is counter depht, it might feel small for you if you are used to a full size fridge.
Somewhat disapppointed in this
Having had previous Kitchen Aid products in the past, I am slightly let down by this refrigerator. It does not come with enough shelves and I had to spend 350.00 and order one extra shelf for the refrigerator and two for the freezer. The ice function sometimes works great and sometimes its bad. However, the ice comes out stuck in chunks of two, three or four icecubes. The refrigerator looks fantastic both inside and out. I like that the shelves inside are all glass as many are now cheap plastic. Overall, I would rate this as satisfactory.
Very Happy with this refrigerator!
By NBS, the shrink.
from Glenview, Il.
Fits well in my kitchen; flush with cabinets. Doors open easily, evenbeing adjacent to a door frame. The ice maker is well positioned inthe door but tends to spit out the ice all over and it is in chunks, not cubes.
Great example of customer service
By New Fridge Freezer
from Naperville Illinois
I wish to compliment Chuck - the sales man at ABT who sold us the Fridge freezer. The first one that was delivered had a "faulty water line" as the ice and water dispenser stopped working after one day.When I emailed Chuck at 11PM (at night) to let him know....he got back to me within minutes to let me know he would check on it for me.True to his word, he sent out a technician who diagnosed the problem and ABT replaced the model with one that works well so far.I would definitely go business with ABT again. I am happy with the KitchenAid appliance so far. We got the 4 year warranty plan.
Service and delivery comments:
Delivery was early both times which was very convenient. Our kitchen is on the 2nd floor and the 2 delivery men worked very hard to carry the old fridge down and the new one up.They were polite. Answered any questions I had.Very apologetic when they broke a picture frame - I did not mind.
Love this design
By Frugal 1
from Chicago, IL
About Me Avid Cook
Comments about KitchenAid Counter Depth White Side-By-Side Refrigerator:
Has plenty of room since I shop once a week. Meat drawer is larger than expected. So are the crisper and other cold drawer. Gallon bins in door keep milk plenty cold. Love the split shelf to store tall things if I want. Can even fit a pizza box in fridge!
I would recommend product
By Todd the renovator
from Chicago, Illinois
I think the overall look is comparable to your high end appliances that empty your bank account. I like the LED lights and brushed nickel wrapped shelves. The LED lights inside are bright and located on the front walls and ceiling. This is important when you have a packed refrigerator and want to be able to see everything. A lot of refrigerators have the lights in back, behind the food. There is only one way to arrange the shelves. If you move them around you will end up with one shelf that is 4 inches from the other. The shelves on the door did not adjust with ease. The first refrigerator I received had a manufacturer defect and the shelves would not fit back in the door. The second refrigerator was perfect. ABT replaced it next day. I cannot complain about their service at all. I will always go to ABT for appliances due to prices and service. The ice dispenser throws ice every where except in your glass, regardless if you select cubes or crushed ice. The glass has to be placed up to the roof of the opening to get all ice in your glass. My dog likes eating the ice off the floor.
The shelves on the door did not adjust with ease. The first refrigerator I received had a manufacturer defect and the shelves would not fit back in the door. I called ABT and they replaced the refrigerator the next day. The second refrigerator was perfect. I cannot complain about their service at all. I will always go to ABT for appliances due to prices and service.
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