Average Customer Reviews
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(based on 431 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very satisfied customer
I had been researching for months before deciding on this washer. I was in no rush since my 25 year old washer was still working. But it had started making new noises and I...Read complete review
I had been researching for months before deciding on this washer. I was in no rush since my 25 year old washer was still working. But it had started making new noises and I figured it was only going to be a matter of time before it gives up the ghost. I can tell you so far that I have been happy with this new washer. I was a little worried about the new HE washers in general after reading and hearing different complaints. But I can say I have not experienced the issues a lot of people may go on about. The washer cleaned my white and colored clothes very well.Keep in mind that you will need to read the manual and follow the directions. You just can?t toss the clothes in it any old way. It has a very large capacity, but don?t over load it. No washer will wash well over loaded. The wash cycles may be a little longer than the older washers. However the timer shows the estimated time left until it is finished. Yes, there are some cycle settings with selected options that may take an hour or so. You must use HE type detergents for this washer. However make sure to use the amounts the HE detergent recommends for a load. Plus this washer will make different sounds compared to the older washers. But I didn?t find it loud in my opinion. And last if you are coming from the old school washer, you must select the options if you use the bleach and/or fabric softener dispenser(s).For an endnote, I have not experienced any major tangling or major wrinkling. But I must note that I often use a medium or low spin speed since I read it helps control wrinkling issues. Plus you may want to use the extra rinse option depending on the brand of detergent you use. A sensitive nose may pick up a low detergent scent depending on the brand you use. But the extra rinse option seems to take care of that if it is an issue for you. Overall, I am very happy with this washer.
Most Liked Negative Review
Regret purchasing this machine
I have been using this machine for 6 months, and I am disappointed with it's performance. The only thing that is high efficient about this washer is the amount of water, or lack...Read complete review
I have been using this machine for 6 months, and I am disappointed with it's performance. The only thing that is high efficient about this washer is the amount of water, or lack thereof, that it uses. The cycles on this machine have a running time that are 2 to 3 times longer than a standard washer, so the machine definately uses more electricity. Out of 16 cycles available, I am only using 1 (the Bulky Items cycle) because the water level in this cycle is enough to allow the laundry to move freely without twisting into a mess. It took me several minutes to untwist a king size flat sheet so it could be put into the dryer. The machine is beautiful to look at and has every feature you could wish for except the ability to set the water level you desire. If Whirlpool would design/manufacture a component to install on this washer to allow water level adjustment then, for me, this would be a 5 Star appliance without a doubt.
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Reviewed by 431 customers
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from Phoenix, AZ, United States
Comments about Whirlpool Cabrio Platinum Chrome Shadow Top Load Washer:
Bought it almost 2 years ago, minor problem was solved easily by an experienced tech. Cost about $100
Bottom Line Yes, I would recommend this to a friend
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Lots of problems
from Rayne, LA, United States
I've had to have it replaced months after I bought it due to a grinding noise, since I recirved the replacement I have had to have it serviced twice. Will not buy again
Bottom Line No, I would not recommend this to a friend
from Richardson, TX, United States
love my whirlpool washer and dryer, they are both extremely quite and also beautiful, l love the platinum series
After 2 and a half years the bearings are bad. Makes a noise like a jet plane taking off in the spin cycle.
Very efficient and easy to use
from San Diego, CA, United States
We bought a month ago and just works great and very innovative
from Knoxville, TN, United States
I purchased the Whirlpool Cabrio Platinum Washer and I love it. It has so many great features and I love the sanitize cycle. It is very easy to operate and is an energy star appliance.
from Cicero, NY, United States
Bought this 2 months ago, and LOVE IT! Really like the dial with the options for whites, sheets, towels etc... Picks the correct temperature for what I'm washing. Also the quietness is wonderful!
Easy High tech!
from Michigan, United States
I got this a few weeks ago. It leaked the first day! So I got another one. If I had read the He pod directions, I would have know to not put them into the detergent dispense ! Suffice it to say, read the directions!
from Newark, NJ, United States
Washed about 10 assorted loads and I find it easy to use and works great.
Can hardly hear it run. It is amazingly quiet.
from Berea, KY, United States
I can get twice the clothing, especially towels and sheets in it as I could our front load. I love all the options. Only other option I would like would be an override in the water level. Some of the loads don't get enough water in them to cover all the items
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