Average Customer Reviews
Energy Star Rated - No
(based on 315 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I would purchase this model again. They are fantastic. I have a tendency to over load previous washers and have not had the problem with this one as it has more than enough...Read complete review
I would purchase this model again. They are fantastic. I have a tendency to over load previous washers and have not had the problem with this one as it has more than enough room. I live in an apartment and both the washer and dryer are ultra quiet. Does a great job cleaning, even very dirty clothes. Just make sure you keep the lid open when not in use to keep the tank from smelling on the washer and use the Afresh product at least monthly.
Most Liked Negative Review
Frustrated with eco friendly
In an effort to save water, you have missed the point of the machine. There must be enough water to cover the clothes, otherwise I am forced to use the BULKY cycle for...Read complete review
In an effort to save water, you have missed the point of the machine. There must be enough water to cover the clothes, otherwise I am forced to use the BULKY cycle for all clothes.The sensitivity for evenly distributed clothes causes me to re-adjust before being able to get the machine to properly wring out my clothes.I have pooled the clothes around the center, so I know I have used it properly.After one year, I have already had a maintanence visit because of the faulty latch on the lid, would not latch all of a sudden. So irritated that it locks you out ---for your protection. Funny I survived 45 yrs of washing clothes, without having to be protected and I may need another service visit, which are $$$$.I have had different washers over the years because of moving during 30 yrs, as an Army wife. No maintenance in even 10 yr old washers.Since I never get frustrated to this level, my husband said We can dump it and buy a different brand!!!!I will be calling to talk to someone in person.
Reviewed by 315 customers
Displaying reviews 1-10
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Too many setting options that I believe cause problems.
from Atlanta, GA
Comments about Maytag Bravos XL White Top Load Washer:
I bought this four years ago and it has been repaired twice. This is amazing to me as we don't use this washing machine that much.
Bottom Line No, I would not recommend this to a friend
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By unhappy consumer
from Springfield, GA
We have had our pair of Maytag washer and dryer for 3 years and already the washer is making a grinding noise and appears the dryer's heating coil appears to failing.
Maytag Bravos X review
from Acworth, GA
I bought my Maytag Bravos X washer a few years ago and it still works like new. I am very pleased with how clean my clothes smell and feel. It is energy efficient and can sense how much water to use for the amount of clothes you put in. The allergen setting is very useful and sanitary.
Bottom Line Yes, I would recommend this to a friend
My wife hates it.
By Wild one
from Mahomet, il
We purchased this several years ago and wish we had our old Kenmore
Not as good as my last Maytag washer
Have had an issue with white residue showing up on dark clothes for quite some time and have to put the items through an additional Rinse and Spin cycle to clean it. Finally decided to call a repairman to have it checked out. We bought an extended warranty so unfortunately, we have to use a repair company of their choice. They came out once, looked in the washer, took pictures, then said they would have to come back once they described everything to the warranty service. I purchased a Maytag washer only because I never had a problem with my other model.
from Austin, TX
I was forced to give 1 star but it doesn't deserve it. We bought this washing machine 3 years ago. It started sounding really loud in the spin cycle. Called a maytag repair man. Gear casing needed to be replace estimated at $450 to repair. Washing machine will have to be replaced.
Large drum, commercial grade!
from Petawawa, Ontario
I work for the military and have heavy, dirty gear. This cleans it no problem! Deep wash gets rid of all the dirt, sweat, and oils. Great purchase!
Inefficient. Waste of Money. Hate It. Never Again!
By PT Barnum
from Pottsville, PA
Not effective at cleaning even basic load of clothes. I won't even bother trying to fill the tub more than about a third of the way even with light items such as t-shirts. Long sleeves get tangled as do long pants. Lightweight comforters, blankets, sheets, or jackets wind up spreading out across the tub acting as a filter for all the lint, dust or hair in the machine. A taller agitator would help tremendously. Sometimes clothes come out smelling like dirty laundry so, I have to wash them again. I usually wind up setting to the longest duration wash cycle and almost always add "extra rinse" to each load. Alternatively, I'll soak a load for at least 30 minutes then run a normal load with extra rinse. This process significantly increases the time to do laundry while significantly decreasing the so-called high efficiency concept. Worst appliance I've bought in my life. The technology appears to be the same or similar used by Lucky-Goldstar (now LG brand) used in Korea nearly 30 years ago. LG must have sold the inefficient technology to Maytag/Whirlpool and kept the good stuff for themselves! Maytag? Never again! I won't buy another Maytag appliance of any kind--looks like it's going to be Samsung or LG.
Terrible Product - Customer Service Even Worse
from Burlington, NJ
Terrible product. Was taking care to a "T" per the general maintenance instructions and completely stopped working properly after 3 yrs. Maytag customer service set up a service appointment that sent a technician to the wrong address 30 minutes away, after I corrected her twice that she had my address wrong when she read it back to me. Lost a day off wages for the no-show appointment and Maytag customer service could care less and did nothing to compensate. Finally set up MY OWN appointment to have the issue figured out. Turns out the product has numerous problems (after only 3 yrs) and would cost me the price of a new washer to fix. Terrible product, terrible service, never again.
DO NOT PURCHASE!!!! DIED AFTER 3 1/2 YEARS!!
from Allen Park, MI
I purchased this washer 3 1/2 years ago with confidence in Maytag's brand. However, after 3 1/2 years of light to normal use the washer is not functional. I called a repairman and he knew immediately what the problem was and informed me that this was a well known issue and Maytag should recall this product. He said their is a leak under the drum which then causes the ball bearings to rust which then seizes it up and the washer will not spin. He then informed me that the repair would cost $500. I was not prepared to spend $500 on a washer that was purchased such a short time ago and figured Maytag would replace my washer or at least offer to repair seeing as it was only 3 1/2 years old and they already were aware of the issue with this model. Unfortunately, when I called customer service and told them what was going on they said there was nothing they could do and "sometimes these things just happen, you just never know." Are you kidding me??!!!!?? "You just never know??!!"" I'm sorry, you did know!! And you are making the choice to do nothing about it!! This is just unacceptable! I work hard for my money and don't have $500 just laying around to repair my 3 1/2 year old washer!! I will never purchase another Maytag product again and will let everyone I know the way Maytag handled this issue. Shame on you Maytag!! Have a little pride and stand by your products!
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