Average Customer Reviews
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(based on 126 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
The lighting on the water & Ice maker are very bright! Very good & night when you need a glass of water
My KitchenAid Counter Depth Refrigerator is this best gift I could of bought for myself.My new refrigerator has so much room inside, keeps the food very cold. I highly recommend this this refrigerator because...Read complete review
My KitchenAid Counter Depth Refrigerator is this best gift I could of bought for myself.My new refrigerator has so much room inside, keeps the food very cold. I highly recommend this this refrigerator because it is counter depth, the features on it are awesome & I have so much more space verses my Kenmore Elite it was always breaking down. Thank you kitchenaid. I also bought the matching microwave & conventional range stove, I give all the items I purchased a 5 STAR. To top everything off for buying all 3 products KitchenAid offered a rebate of $300.00.
Most Liked Negative Review
OK, but not great
I have owned this product for about 8 months now, and have some initial and follow up observations. When the fridge first arrived, we were in a panic as to where we were...Read complete review
I have owned this product for about 8 months now, and have some initial and follow up observations. When the fridge first arrived, we were in a panic as to where we were going to put our frozen foods. The space is much smaller than our old fridge and there were only 3 shelves, which left high unused spaces between. We ordered, and paid for, a 4th shelf (they are not all the same depth by the way) and it made a big difference. We can now fit our frozen items comfortably with little wasted space. The ice maker is puny. Both in capacity and output. We are only 2 people and it can not keep up. I have to run it on "Max Ice" option 1/2 of the time. I have already lowered the freezer temp by 4 degrees to try and compensate, but still not enough ice. It is the noisiest ice maker I have ever heard. When we first got the fridge the noise of the ice maker would wake us up in the night, that's on the floor below and 1/2 the house away. Our guests who are cooking with us in the kitchen jump whenever the bin fills. The fit and finish, particularly of the interior is a bit lax. The Kitchenaid emblem inside the fridge was applied slightly crooked. I just think they take little pride in their assembly process. Well OK, this fridge didn't cost $8000 and it does the job (except for the puny ice maker). The filter systems are good and easy to change, and there are a lot of innovative features such as LED lighting and no real need to vacuum under the fridge to clean the coils.
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Reviewed by 126 customers
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from Round Rock, TX, United States
Comments about KitchenAid Counter Depth Stainless Refrigerator:
I bought this as part of my kitchen remodel...it looks great with the cabinets and floors and once it is all done it will be perfect.
Bottom Line Yes, I would recommend this to a friend
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Counter depth ! Wonderful
from Macon, GA, United States
Like our appliance very much, if available I'd like one additional door shelf.
Refrig Nice But Has Issues
from Alpharetta, GA, United States
Less than 3 years old. Freezer ok, refrigerator section at 50 plus degrees.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
Love the design and features
from Monroe, LA, United States
My wife and I are very pleased with the overall capacity of the product. The drawers are so spacious. When we were looking for a new product the ice maker in the door was a great plus. We can easily remove when we need large amounts of ice. We also like the electronic adjustments we can make to the panel on the freezer door. When our other GE products expire we will replace with other Kitchenaid products.
from Anaheim, CA, United States
Bottom drawers limited access. Very good otherwise.
Worst refrigerator we have ever purchased
In our opinion this refrigerator is cheaply constructed, especially for the price. Our icemaker has stopped making ice four times in two years. The hinges on the bottom of the door (plastic) have broken and the door will not close on its own. The silver metallic material on the inside comes off ( this is on the drawers and shelves) The drawers do not open all the way to get out your vegetables, meats, etc and even the fronts of these drawers have come off.
great feathers inside lighting is nice
replaced 16year old stove and microwave in white to all in stainless kitchenaid fridge is in garage and still work just fine
from California, United States
Looked at many companies and designs and kitchenaid was our choice and fits our needs.
from Millersville, MD, United States
We've had quite a few problems with this refrigerator ever since we bought it, and the problems have continued through the sixth service call, which is scheduled for next week. The ironic thing is that now that it's out of warranty they are asking me to buy an extended warranty, even though the original problems keep recurring. The clips that hold the ice maker to the freezer door are designed too small, causing the ice maker to pull away from the door, and subsequently bang into the refrigerator wall every time it is closed. The ice maker stopped dispensing ice pretty soon after we bought it. Having to reach into the freezer for ice, causes the ice to melt since the door is opened frequently, and we have to empty the reservoir weekly because it turns into one giant lump of ice. Even on the "max ice" setting the ice is made at a very slow rate. The ice cubes are so small they melt rapidly in drinks, and there is no setting to make them bigger. The electronics are inaccurate, and even when we recalibrate them, they eventually revert back to inaccuracy, rendering them useless. To get the water to dispense you have to push very hard on the pad. So hard, in fact, that some guests tell me it doesn't work. The water dispenser, which we were told dispenses chilled water, only does so for the first 8 ounces - then it's room temperature. If you're pouring more than 8 ounces you must wait another 5 minutes for your next cup to chill. We got rid of our water cooler thinking the filtered, chilled water would be a good replacement, but it trickles out slowly, and it's not cold. The settings for moisture are not working properly, causing mildew to form on the inside of the refrigerator. We've tried different settings, but always with the same result. A very disappointing purchase indeed.
Love our new refrigerator!
from West Des Moines, IA, United States
Our old refrigerator had a recurring issue that was costing us over $100 each repair. We finally were fed up enough that I started looking online at new ones. Rather than buy one blindly we decided to stop in a local store that we knew would allow us to look at all brands. We found our Kitchenaid and that was it. Love the storage drawers, outside finish, and water and ice dispenser. The only reason we didn't give it 5 stars is we ran out of ice over the holidays when we had a house full. I've adjusted the settings so will have to see how it fares the next time we have a house full.
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