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(based on 119 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
The lighting on the water & Ice maker are very bright! Very good & night when you need a glass of water
My KitchenAid Counter Depth Refrigerator is this best gift I could of bought for myself.My new refrigerator has so much room inside, keeps the food very cold. I highly recommend this this refrigerator because...Read complete review
My KitchenAid Counter Depth Refrigerator is this best gift I could of bought for myself.My new refrigerator has so much room inside, keeps the food very cold. I highly recommend this this refrigerator because it is counter depth, the features on it are awesome & I have so much more space verses my Kenmore Elite it was always breaking down. Thank you kitchenaid. I also bought the matching microwave & conventional range stove, I give all the items I purchased a 5 STAR. To top everything off for buying all 3 products KitchenAid offered a rebate of $300.00.
Most Liked Negative Review
OK, but not great
I have owned this product for about 8 months now, and have some initial and follow up observations. When the fridge first arrived, we were in a panic as to where we were...Read complete review
I have owned this product for about 8 months now, and have some initial and follow up observations. When the fridge first arrived, we were in a panic as to where we were going to put our frozen foods. The space is much smaller than our old fridge and there were only 3 shelves, which left high unused spaces between. We ordered, and paid for, a 4th shelf (they are not all the same depth by the way) and it made a big difference. We can now fit our frozen items comfortably with little wasted space. The ice maker is puny. Both in capacity and output. We are only 2 people and it can not keep up. I have to run it on "Max Ice" option 1/2 of the time. I have already lowered the freezer temp by 4 degrees to try and compensate, but still not enough ice. It is the noisiest ice maker I have ever heard. When we first got the fridge the noise of the ice maker would wake us up in the night, that's on the floor below and 1/2 the house away. Our guests who are cooking with us in the kitchen jump whenever the bin fills. The fit and finish, particularly of the interior is a bit lax. The Kitchenaid emblem inside the fridge was applied slightly crooked. I just think they take little pride in their assembly process. Well OK, this fridge didn't cost $8000 and it does the job (except for the puny ice maker). The filter systems are good and easy to change, and there are a lot of innovative features such as LED lighting and no real need to vacuum under the fridge to clean the coils.
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Reviewed by 119 customers
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from California, United States
Comments about KitchenAid Counter Depth Stainless Refrigerator:
Looked at many companies and designs and kitchenaid was our choice and fits our needs.
Bottom Line Yes, I would recommend this to a friend
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from Millersville, MD, United States
We've had quite a few problems with this refrigerator ever since we bought it, and the problems have continued through the sixth service call, which is scheduled for next week. The ironic thing is that now that it's out of warranty they are asking me to buy an extended warranty, even though the original problems keep recurring. The clips that hold the ice maker to the freezer door are designed too small, causing the ice maker to pull away from the door, and subsequently bang into the refrigerator wall every time it is closed. The ice maker stopped dispensing ice pretty soon after we bought it. Having to reach into the freezer for ice, causes the ice to melt since the door is opened frequently, and we have to empty the reservoir weekly because it turns into one giant lump of ice. Even on the "max ice" setting the ice is made at a very slow rate. The ice cubes are so small they melt rapidly in drinks, and there is no setting to make them bigger. The electronics are inaccurate, and even when we recalibrate them, they eventually revert back to inaccuracy, rendering them useless. To get the water to dispense you have to push very hard on the pad. So hard, in fact, that some guests tell me it doesn't work. The water dispenser, which we were told dispenses chilled water, only does so for the first 8 ounces - then it's room temperature. If you're pouring more than 8 ounces you must wait another 5 minutes for your next cup to chill. We got rid of our water cooler thinking the filtered, chilled water would be a good replacement, but it trickles out slowly, and it's not cold. The settings for moisture are not working properly, causing mildew to form on the inside of the refrigerator. We've tried different settings, but always with the same result. A very disappointing purchase indeed.
Bottom Line No, I would not recommend this to a friend
Love our new refrigerator!
from West Des Moines, IA, United States
Our old refrigerator had a recurring issue that was costing us over $100 each repair. We finally were fed up enough that I started looking online at new ones. Rather than buy one blindly we decided to stop in a local store that we knew would allow us to look at all brands. We found our Kitchenaid and that was it. Love the storage drawers, outside finish, and water and ice dispenser. The only reason we didn't give it 5 stars is we ran out of ice over the holidays when we had a house full. I've adjusted the settings so will have to see how it fares the next time we have a house full.
from Loveland, CO, United States
Purchased right before Christmas 2014 and the delivery men very conscientious. Unit fit's perfectly into the built-in area. My only disappoint with this refrigerator is that the ice machine is quite loud, whether it be the water running to make the ice or when the ice drops into the door container. I hope you will correct this 'flaw' in newer models.
Very nice refrigerator
from Sudbury, MA, United States
After reading the reviews for this refrigerator I was very concerned about its performance. I purchased the fridge because it was the right size and I loved the look. So let me say that this is a great refrigerator. First, the ice maker works very well. Yes, it is small but we have never run out of ice. Maybe if I am entertaining it may be a problem but for everyday - no way/plenty of ice. Also, the fridge is not noisy at all. You do hear when the ice dumps but that is not very often/big deal. The control pad is great - I am enjoying the water measuring function. I don't need a measuring cup - just put the pot under the dispenser, select auto fill and the amount and voila - the right measurement. The only cons are - it is not as good of quality as my old kitchen aid fridge - it is just a bit chintzy (but all the fridges are the same). The veggy drawer does not open very wide- that is true. I'm glad I didn't let the reviews scare me away from buying this - it is a very nice fridge.
from Redondo Beach, CA, United States
We love the water and ice features. The drawers are well made and fit everything we need.
from San Jose, CA, United States
I have had this refridgerator for about 8 months now and could not be more pleased. Does a great job keeping fruits and vegetables fresh with preserva food system. I really like the auto dispensing mode on the front.
By Will 392
from Massachusetts, United States
Refrigerator is 1 month old, door hinge closer is super cheep creaks and snaps when opening door and sheds plastic dust if you let go the handle will hit counter, door stop thin metal flexes and allows door to go 180 deg and hits granite counter need to pull out fridge to keep handles clear making it not counter depth ? Basically it's poorly designed and built super cheaply ,my 10 year old kitchen aid now in basement is far superior
Works as expected
from Oakville, ON, Canada
Fridge works as expected. No problems encountered to date.
from Suffern, NY, United States
Bought this 2 months ago and love the counter depth and features. Love everything about this refrigerator. I thought I would loose space by going to counter depth only, but it seems to be built quite efficiently. The one thing that would make the freezer better is another shelf. Lots of space between shelves. I think it could handle one more to help keep things organized.
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