Average Customer Reviews
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(based on 104 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
The lighting on the water & Ice maker are very bright! Very good & night when you need a glass of water
My KitchenAid Counter Depth Refrigerator is this best gift I could of bought for myself.My new refrigerator has so much room inside, keeps the food very cold. I highly recommend this this refrigerator because...Read complete review
My KitchenAid Counter Depth Refrigerator is this best gift I could of bought for myself.My new refrigerator has so much room inside, keeps the food very cold. I highly recommend this this refrigerator because it is counter depth, the features on it are awesome & I have so much more space verses my Kenmore Elite it was always breaking down. Thank you kitchenaid. I also bought the matching microwave & conventional range stove, I give all the items I purchased a 5 STAR. To top everything off for buying all 3 products KitchenAid offered a rebate of $300.00.
Most Liked Negative Review
OK, but not great
I have owned this product for about 8 months now, and have some initial and follow up observations. When the fridge first arrived, we were in a panic as to where we were...Read complete review
I have owned this product for about 8 months now, and have some initial and follow up observations. When the fridge first arrived, we were in a panic as to where we were going to put our frozen foods. The space is much smaller than our old fridge and there were only 3 shelves, which left high unused spaces between. We ordered, and paid for, a 4th shelf (they are not all the same depth by the way) and it made a big difference. We can now fit our frozen items comfortably with little wasted space. The ice maker is puny. Both in capacity and output. We are only 2 people and it can not keep up. I have to run it on "Max Ice" option 1/2 of the time. I have already lowered the freezer temp by 4 degrees to try and compensate, but still not enough ice. It is the noisiest ice maker I have ever heard. When we first got the fridge the noise of the ice maker would wake us up in the night, that's on the floor below and 1/2 the house away. Our guests who are cooking with us in the kitchen jump whenever the bin fills. The fit and finish, particularly of the interior is a bit lax. The Kitchenaid emblem inside the fridge was applied slightly crooked. I just think they take little pride in their assembly process. Well OK, this fridge didn't cost $8000 and it does the job (except for the puny ice maker). The filter systems are good and easy to change, and there are a lot of innovative features such as LED lighting and no real need to vacuum under the fridge to clean the coils.
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Reviewed by 104 customers
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big interior space for a counter depth!
from Asheville, NC, United States
Comments about KitchenAid Stainless Refrigerator:
I've had this fridge about a month. I really like the interior space, the lighting and the and the ice maker/panel on the door. There is enough interior space that I want to order fridge door shelf and regular shelf, and freezer shelf. Hope I can. Have not had a problem with finger prints on the stainless.
Bottom Line Yes, I would recommend this to a friend
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overall average/good refridgerator
from PA, United States
I bought this about 3 months ago and have been happy with it for the last 2 months. I had no ice for the first month and the store where i bought it came out 4 times before they realized the door was defective and not angled correctly. So they finally stuck 2 shims at the top of the door to make the ice maker make ice...very frustrating and for this expensive of a fridge i was not happy with that initial issue. I feel that if the door is "defective" then the whole device should have been replaced not just shimmed at the top. To resell it the buyer will definatley notice this previous issue.
Bottom Line No, I would not recommend this to a friend
from New York, NY, United States
I bought this 2 months ago and love the style and and features
from Albuquerque, NM, United States
Great space saver, good ice dispenser, quiet operation
Stylish and efficient
from Laguna Niguel, CA, United States
Good value. Stylish and efficient,with many features and preferences; however, louder than previous kitchenaid refrigerator when dispensing water.
Worst fridge EVER
By PACC Mom
from Jacksonville, FL, United States
We have bought MANY kitchenaids, this will be our last. It has been one problem after the next. The ice maker came broken and took 2 different trips to fix, one of the drawers in the freezer broke and they won't fix it (2 months out of our year warranty) and the piece under the water dispenser is rusted already. Ridiculous.
By carla sue
from Staten Island, NY, United States
Although this is a bit smaller than my previous (side by side) refrigerator, it has ample space. Very quiet and efficient.
Not the Kitchen Aid we expected
By unhappy one
from Tallahassee, Florida, United States
Purchased this model about one year ago. We also had a Kitchen Aid 25 cu. ft. counter depth previously. The older model was superior to this model in as the present ice maker is very noisy dropping ice one cube at a time. The volume of noise dropping ice will wake you from a deep sleep. The ice bin is less than half the size of the older in door bin model. Makes ice very slowly even when the freezer temperature is at minus 3 degrees. We also had drawers hard to slide but solved that by removing them and spraying silicone spray on each slide area. We have ice crystals on all freezer food when the temp. is set to "0". The refrigerator side will have moisture throughout at 35 degrees. Also noticed a lack of a shelf in both sides. Presently have a high temperature problem in both sides. Both running about 18 degrees above set temp. Vacuumed as good as I can as it is very hard to access the underside to no avail. Probably the best feature here is the LED lighting and the exterior appearance. Possibly since Whirlpool purchased Maytag they do not have time to properly design new items for this line. Just go back the way it was before and discontinue the new style ice bin. At this point there will be no more Kitchen Aid products in our home.
I am enjoying the appliance.
from Houston, TX, United States
I bought this model several months ago and have enjoyed the fact that I can find everything easily in this countertop depth model. The food is kept at the appropriate temperature in all areas of the refrigerator and freezer. The only complaint (a minor one) is the amount of freezer space is taken up by the icemaker.
For a non-built-in, it's very, very nice
By Yorkie mom
About Me Casual Cook
Service was superb, delivery not so good. They delivered the wrong one the first time & I had to wait another 3 weeks but installation went well
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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