Average Customer Reviews
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(based on 515 reviews)
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Most Liked Positive Review
Great refrigerator but has limited re-configeration adjustments
Bought it in May 2011. Really started using it in August 2011. My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining...Read complete review
Bought it in May 2011. Really started using it in August 2011. My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining about our old/new french door-freezer drawer model we had purchased (Brand unknown). I DO NOT like the design of the freezer drawer-- the bending over and not seeing a clear view of MOST things inside your freezer (picture you dresser drawer trying to find that "one" shirt-- same frustrating feeling with those types of freezers) AND BEHOLD! a freezer that is so well organized and able to see exactly what is in it without digging!!! YAY. Love the ice compartment in the door, I have my drawer system spaced so that the top of the drawers are also shelves, works great! With the refrigerator though they did this funky design where the door shelving units -- there are two types (one narrow and the other deeper) BUT YOU CAN'T put them anywhere on the door. only one size will fit on the top and the other only on the bottom half of the door. This is really frustrating because I wanted to reconfigure it where the drawers in the refrigerator would be all one... kind of confusing and in the end I put it back to the configuration it was when it came, things are great, cold, almost too cold! love the water filter, the LED lights (not too bright) in other words it has turned out to be the perfect Refrigerator- minus my first try at organizing it but I am very happy with it as is. My Husband loves it. The ice maker is audible from down the hall with the door open. Once there was a piece of ice that must have been jammed and melted and fell which was loud and we woke up thinking something was going on... but it was only this piece of ice-- hasn't happened since.
Most Liked Negative Review
Falls short on reliability and features
First the good. This is a fine looking appliance. The stainless steel buffs up real nice with a stainless steel cleaner. The lines are also well done. The long handles complementing the long...Read complete review
First the good. This is a fine looking appliance. The stainless steel buffs up real nice with a stainless steel cleaner. The lines are also well done. The long handles complementing the long dispenser actuators. Inside the compartments are well lit, assisted by the top light which stands in the front top of the fridge. The glass shelves extend all the way to the edge of the interior. Mechanical sound is OK. Nothing irritating yet. The bad. The ice maker was DOA on day one. No ice produced. Checking the manufacture date, it was just a month old so this is a new unit. I'm glad I have the extended warranty given all the complaints I've read of the in-door ice makers. Hopefully this won't be a recurrent problem. For a 26 cubic foot unit this feels small inside. When shopping I took my tape measure with me and can tell you the width of the freezer compartment is the smallest I measured, coming in at just over 12 inches wide at the middle. No other fridge I measured was this small. For me, it was not a show stopper because I am not a big frozen pizza eater and because the width, while lacking, was compensated somewhat by the icebox in the door. A pizza box will barely fit on the middle shelf. Barely. If you like frozen pizzas, not recommended. Note that the sides are not totally parallel. The width gets smaller at the bottom and less so but still smaller at the top. I thought this tight fit was compensated on the refrigerator side, but it is not. I notice the freezer has an extra thick plastic molding on the left, I suppose for insulation. That's what's taking up the room. On the fridge side, the depth of the shelves is also lacking and somewhat less than the others I measured. Again, this is really a small fridge for the stated cubic feet spec. The top shelf is oddly placed and designed as you cannot put a gallon jug there and the center light takes up more space. Even more space is taken up by the air and water filter in back. I wish I had noticed this at the store. Your eyes naturally focus on this shelf when you open the fridge as it is eye level. Just not much space to use. Plan on using the side bins alot. If you are single like me I don't think the cubic foot size issue of this model is as much of an issue as it would be for a family. For families I think there are better alternatives. The layout of the space itself is uncompetitive. In the end I wish I had done better due diligence. I did spend alot of time looking and found flaws in many products. This was is flawed both in the way it came to me (broken) and the way space is laid out.
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Reviewed by 515 customers
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Great so far!
from Andalusia, IL, United States
Comments about Whirlpool White Side-By-Side Refrigerator:
This refrigerator has been great! A few people have complained about the ice maker being loud. I wouldn't say that it's loud, but you can hear it. I've never had an automatic ice maker that I couldn't hear. The features of this unit are Great! The quick ice setting, the door a-jar alarm, the internal air filter. The freezer has plenty of room for bigger items. The refrigerator is configurable to allow for multiple gallons of milk and two litter bottles.
Bottom Line Yes, I would recommend this to a friend
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from Rantoul, IL, United States
I like that it is so well lit in both sides, nothing gets lost in the back. I thought at first it would be an issue with there not being a shorter width shelf to hold eggs. But with the wide shelf it holds two containers and with the way our family uses eggs its great. I really love the ice maker in the freeze door verses inside the main area, it gives you just that much more room. It also doesn't take forever for the ice to recover. The outside features on the door makes it very convenient from ice, water, temperature change of both sides, lighting for night use, to locking of features if needed for little ones.
3 Ice makers replaced in 15 months!
from Grandville, MI, United States
Help! I now have installed my third replacement ice maker via authorized technician. My house is for sale. I need a refrigerator that works by closing. Whirlpool did graciously pay for part but I had to cover service call. Nothing really helps unless it works. Which it still does not. And I have to wait 4 more days for tech to return!
Bottom Line No, I would not recommend this to a friend
Keeps things cool
By Germanic wolf
from Chandler, AZ, United States
This refrigerator is really nice all the features work really well and the controls respond effectively. The only problem is with the I've maker if you have a family bigger then four it has trouble keeping up with the demand of ice . (Especially in the summer )
from Reno, NV
We bought this product about 2 months ago and are very happy with it because of these features: * Good space organization * Nice size of ice from the ice-maker * Keeps uniform temperatures in freezer and refrigerator
from New Jersey, United States
It has been two months since I purchased this refrigerator and I am very happy with it except 1) no matter how well you adjust the shelves in the fridge, the height remains an issue and 2) not enough shelves in the freezer. The shelves are very expensive. Otherwise, I am satisfied with it; you just have to work with what you have.
from Rancho Cucamonga, CA, United States
We love this fridge. Best fridge at a great price. It is an up grade from out previous Whirlpool fridge that we sold with our house. Super quiet ice machine and easy to remove. My new favorite appliance in the house!
great features and space
from South Gate, CA, United States
Purchased 9 months ago still working great, love the great storage space and the in door ice maker is well thought off.
from Aroda, VA, United States
its a great refrigerator for the price.. Only thing I would change is to allow the door ice maker to make more ice or faster. Overall a good choice & I would recommend it.
Plenty of room, attractive and quiet!
By Walt D
from Cumming, GA, United States
This is an attractive refrigerator with plenty of room. Ice maker in door is one of the main reasons for selecting. The other, after purchasing a new home that came with Whirlpool appliances I was quite impressed so I made that the other priority. With just 2 people in the home we did not use as much ice as the larger icemaker made, the room lost by the icemaker inside freezer unit along with the frost buildup between the icemaker and the door shute made this a perfect selection. The ice maker is fast and has a switch to makes ice faster (temporarily) if needed. The manufacterer, attractive appearance, icemaker in-door, controls on outside, filtered water, roomy, quiet, holds good even temperature, and actually shuts off and holds its temperature for an excellent amount of time (Energy Efficient) I could not ask for more. I read reviews before purchasing and some listed it needed another shelf, well there is room for another shelf, but this unit looks rather empty after putting the food from my previous side-by-side of the same size that was full. With everything said this was a perfect choice for us and we couldn't be happier.
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