Average Customer Reviews
Energy Star Rated - Yes
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(based on 505 reviews)
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Most Liked Positive Review
Great refrigerator but has limited re-configeration adjustments
Bought it in May 2011. Really started using it in August 2011. My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining...Read complete review
Bought it in May 2011. Really started using it in August 2011. My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining about our old/new french door-freezer drawer model we had purchased (Brand unknown). I DO NOT like the design of the freezer drawer-- the bending over and not seeing a clear view of MOST things inside your freezer (picture you dresser drawer trying to find that "one" shirt-- same frustrating feeling with those types of freezers) AND BEHOLD! a freezer that is so well organized and able to see exactly what is in it without digging!!! YAY. Love the ice compartment in the door, I have my drawer system spaced so that the top of the drawers are also shelves, works great! With the refrigerator though they did this funky design where the door shelving units -- there are two types (one narrow and the other deeper) BUT YOU CAN'T put them anywhere on the door. only one size will fit on the top and the other only on the bottom half of the door. This is really frustrating because I wanted to reconfigure it where the drawers in the refrigerator would be all one... kind of confusing and in the end I put it back to the configuration it was when it came, things are great, cold, almost too cold! love the water filter, the LED lights (not too bright) in other words it has turned out to be the perfect Refrigerator- minus my first try at organizing it but I am very happy with it as is. My Husband loves it. The ice maker is audible from down the hall with the door open. Once there was a piece of ice that must have been jammed and melted and fell which was loud and we woke up thinking something was going on... but it was only this piece of ice-- hasn't happened since.
Most Liked Negative Review
Falls short on reliability and features
First the good. This is a fine looking appliance. The stainless steel buffs up real nice with a stainless steel cleaner. The lines are also well done. The long handles complementing the long...Read complete review
First the good. This is a fine looking appliance. The stainless steel buffs up real nice with a stainless steel cleaner. The lines are also well done. The long handles complementing the long dispenser actuators. Inside the compartments are well lit, assisted by the top light which stands in the front top of the fridge. The glass shelves extend all the way to the edge of the interior. Mechanical sound is OK. Nothing irritating yet. The bad. The ice maker was DOA on day one. No ice produced. Checking the manufacture date, it was just a month old so this is a new unit. I'm glad I have the extended warranty given all the complaints I've read of the in-door ice makers. Hopefully this won't be a recurrent problem. For a 26 cubic foot unit this feels small inside. When shopping I took my tape measure with me and can tell you the width of the freezer compartment is the smallest I measured, coming in at just over 12 inches wide at the middle. No other fridge I measured was this small. For me, it was not a show stopper because I am not a big frozen pizza eater and because the width, while lacking, was compensated somewhat by the icebox in the door. A pizza box will barely fit on the middle shelf. Barely. If you like frozen pizzas, not recommended. Note that the sides are not totally parallel. The width gets smaller at the bottom and less so but still smaller at the top. I thought this tight fit was compensated on the refrigerator side, but it is not. I notice the freezer has an extra thick plastic molding on the left, I suppose for insulation. That's what's taking up the room. On the fridge side, the depth of the shelves is also lacking and somewhat less than the others I measured. Again, this is really a small fridge for the stated cubic feet spec. The top shelf is oddly placed and designed as you cannot put a gallon jug there and the center light takes up more space. Even more space is taken up by the air and water filter in back. I wish I had noticed this at the store. Your eyes naturally focus on this shelf when you open the fridge as it is eye level. Just not much space to use. Plan on using the side bins alot. If you are single like me I don't think the cubic foot size issue of this model is as much of an issue as it would be for a family. For families I think there are better alternatives. The layout of the space itself is uncompetitive. In the end I wish I had done better due diligence. I did spend alot of time looking and found flaws in many products. This was is flawed both in the way it came to me (broken) and the way space is laid out.
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Reviewed by 505 customers
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Plenty of room, attractive and quiet!
By Walt D
from Cumming, GA, United States
Comments about Whirlpool White Side-By-Side Refrigerator:
This is an attractive refrigerator with plenty of room. Ice maker in door is one of the main reasons for selecting. The other, after purchasing a new home that came with Whirlpool appliances I was quite impressed so I made that the other priority. With just 2 people in the home we did not use as much ice as the larger icemaker made, the room lost by the icemaker inside freezer unit along with the frost buildup between the icemaker and the door shute made this a perfect selection. The ice maker is fast and has a switch to makes ice faster (temporarily) if needed. The manufacterer, attractive appearance, icemaker in-door, controls on outside, filtered water, roomy, quiet, holds good even temperature, and actually shuts off and holds its temperature for an excellent amount of time (Energy Efficient) I could not ask for more. I read reviews before purchasing and some listed it needed another shelf, well there is room for another shelf, but this unit looks rather empty after putting the food from my previous side-by-side of the same size that was full. With everything said this was a perfect choice for us and we couldn't be happier.
Bottom Line Yes, I would recommend this to a friend
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from Harlem, GA, United States
I purchased this refrigerator about four months ago. It has meet my family's needs. A lot of room for storage in refrigerator and the freezer.
I Love this 26 sq ft refrigerator
from Westchester County, NY, United States
I can't express how much I love this machine, I shopped around and this was exactly what I wanted for the price I was looking for. The door Ice and cold water dispensers work great, since I take medicine on and off all day long, I no longer have to open the door all the time. We are enjoying every moment of owning this refrigerator. It works so well and has so much roomy interior space. I can now buy in bulk and still have room for our normal amount of food products.
from Ocean Isle Beach, NC, United States
I like this refrigerator but it could use another shelf or two in the freezer compartment.
New design for light covers.
from Texas, United States
The design on the light in fridge and freezer could be better, the plastic light covers kept snapping off. But other than that I love my fridge
Happy with Refrig
from Redwood City, CA, United States
This refrigerator met most of my expectations, although it took several weeks to adjust the racks to what I needed but everything has gone fine. The only Con is that it is a bit noisy.
Great fridge......if ice maker did't go out.
from Bay Area, CA
We got this refrigerator as part of a stainless steel appliance package with our home. After 6 months he ice maker went out. After replacing everything there is to replace, Whirlpool is replacing it with a different model. I wouldn't recommend this particular fridge to anyone but I would refer Whirlpool as they made sure they made things right. We are in the market for a washer and dryer and will be purchasing whirlpool.
Bottom Line No, I would not recommend this to a friend
Read the reviews...and don't but it.
from Raleigh, NC, United States
I bought this fridge back in April. Prior reviews said it was loud...and it is. When the ice falls, it's louder than usual but it's okay with me. However, when the water refills into the ice maker...it's LOUD! Almost to the point that it screeches. I've had a couple of parts replaced but it didn't help. I wish you could "test" drive fridges in the store to see what it's like...how fast the water refills, how cold it is, the size of the ice cubes, how loud all the functions of the fridge are... Knowing what I know now, I would not buy this fridge. I bought a Whirlpool because I've never had any complaints with prior fridges...but this was a bad choice. The only thing I really like about this fridge is the additional space you get in the freezer since the ice maker is on the door...downside is the amount of ice you have.
great fridge. we love it and would recommend it to everyone!
from Great Lakes, North Chicago, IL, United States
We bought this fridge a few months ago and we are in love! The size is perfect, the features work great and we tell everyone to buy one! Thanks for making a fantastic fridge.
By Mike H
from Greenfield, WI, United States
WE thought we would have a simular frig from the one we had...which, we loved. Had it since 1991. You can see we loved it! Would of kept it, but the ice cube maker quit. To rteplace it would of cost half of a new frig. So, we bought yours, cause it sort of looked like our old one. Well...to tell you the truth, your ice cube make is terrible. First, we never have enouggh ice...even try the fast ice...doesn't work. AND, there is only two of us in the house. So, one of us use ice cubes made in trays...so modern, right? Another problem with your ice cube maker, it scares the heck out of us when it drops cubes....so loud! Our last one, you could barely hear when it dropped cubes. So, the rest of the frig is okay...wouldn't tell anyone to buy it though! Sorry, this is how we feel. Can't afford to buy another one, so I guess we're stuck!!!
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