Average Customer Reviews
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(based on 622 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great refrigerator but has limited re-configeration adjustme
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept...Read complete review
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining about our old/new french door-freezer drawer model we had purchased (Brand unknown). I DO NOT like the design of the freezer drawer-- the bending over and not seeing a clear view of MOST things inside your freezer (picture you dresser drawer trying to find that "one" shirt-- same frustrating feeling with those types of freezers)AND BEHOLD! a freezer that is so well organized and able to see exactly what is in it without digging!!! YAY. Love the ice compartment in the door, I have my drawer system spaced so that the top of the drawers are also shelves, works great!With the refrigerator though they did this funky design where the door shelving units -- there are two types (one narrow and the other deeper) BUT YOU CAN'T put them anywhere on the door. only one size will fit on the top and the other only on the bottom half of the door. This is really frustrating because I wanted to reconfigure it where the drawers in the refrigerator would be all one... kind of confusing and in the end I put it back to the configuration it was when it came, things are great, cold, almost too cold! love the water filter, the LED lights (not too bright) in other words it has turned out to be the perfect Refrigerator- minus my first try at organizing it but I am very happy with it as is.My Husband loves it.The ice maker is audible from down the hall with the door open. Once there was a piece of ice that must have been jammed and melted and fell which was loud and we woke up thinking something was going on... but it was only this piece of ice-- hasn't happened since.
Most Liked Negative Review
Product is poor quality
After purchasing this product in April 2013 worked fine until 5 months old and crack in hose leading to filter lead to my removal of lower drawers and noticed cracks are in lower left floor...Read complete review
After purchasing this product in April 2013 worked fine until 5 months old and crack in hose leading to filter lead to my removal of lower drawers and noticed cracks are in lower left floor of appliance. Now unable to use water and ice feature and very concerned about recommended fix for cracks! As I approach year of ownership I can honestly say I will never own another Whirlpool appliance!
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Reviewed by 622 customers
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Comments about Whirlpool Black Side-by-Side Refrigerator:
A good basic refridgerator. The water system and ice maker are loud
Bottom Line Yes, I would recommend this to a friend
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Ice maker a bit noisy
from Parrish, fl
overall nice unit, affordability for my rental property.. My last Whirlpool was 12 years old, still worked great, just needed an update..
from orange county NY
so far very pleased with the performance of the refrigerator, ice maker on the door is great and gives you so much more space in the freezer. The things that could use some improvements are the smoothness off the drawer slides and the bins on the doors are limited in adjustment
Looks very grand
from Fayetteville, ga
One reason I bought Whirlpool, is that is made in the USA, it is a great product. I love the way it looks, very elegant. Love the ice maker in the door, leaves more room in the freezer.
from Parrish, FL
Nice looking refrigerator. Not sure why only one of the crisper drawers has wheels and the other doesn't. Ice maker is loud when filling and dispensing into bin. I like the auto adjustment on the temperature, everything is at the right temp.good item for the price.
from Parrish, Fla
Loud noises at night from the ice maker downloading
Bottom Line No, I would not recommend this to a friend
from PLAQUEMINES PARISH
I BROUGHT 2 YEAR AGO
from Fon du Lac, wi
I bought this product 2 1/2 months ago and the lower hinge on the left door has to be replaced. Last night I notice that the right lower hinge is starting to going. Two lower hinges in less than 3 months. How many more time will they need to be replaced. Hope my credit card buyer protection plan cane replace this unit.
Small issues, but good overall
from Texas, United States
I would rate this product somewhere between 3-4 stars due to some small problesm we've had with the fridge, which we've had for 16 months. The compressor cooling fan fell off (vibrated off?) after less than a month. After putting it back on (a year later when my husband noticed it), the fridge was much quieter. Also, after 13 months (just after warranty ended), the poorly made plastic water intake (inlet?) valve broke, and water from the line began spilling onto our floor. I'm so glad we were home when it happened, or we would have had a big mess on our hands. TBH, I'm concerned about it happening again with the replacement part when we're not home. The water dispenser is a little slow (picky comment), but all that said, I love the design and layout of the unit. It has cooled and frozen well, made ice properly, and we have liked all the features.
from Palmer, TX, United States
I have owned this for 2 years. Issues in the first year, doors wont close on there own, and a water line broke. It was repaired under warranty after 3 repair calls to my house. The doors still wont close on there own, ice comes out in bits and pieces, very noise and yesterday it froze everything in the fridge :(
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