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(1 of 1 customers found this review helpful)
Pretty nice but handle design is bad
from Chicago, il
Comments about Jenn-Air Stainless Steel TriFecta Built-In Dishwasher:
This unit is really nice but honestly we got it because of the promotion Jennair had which gave us the dishwasher FrEE with purchase of other appliances. This replaced our old but very nice Bosch. Anyway, overall I think it is just as nice as the Bosch, about as quiet, and obviously has nice features as expected from a modern dishwasher. It's roomy, cleans well with the proper detergent, and is quiet.My gripes with it are mainly about the handle design. It popped off after 2 weeks. I fixed it and 2 weeks later popped off again. I think it's defective and ABT technician is coming today to evaluate and fix. Regardless of the fix, I think this is a terrible design. The handle is the MOST used part with the most need for solid attachment. They have it holding on with 2 tiny screws like the ones found on towel racks. That's insane. I can't believe someone approved that design. Well anyway, given how often a family would pull on a dishwasher handle in a day, I am amazed it passed their quality testing. Maybe our handle has a defect, we will see what Abt says today. Otherwise it is getting exchanged because we are still under warranty.The other gripe is the LED light that tells status. It's tiny and the color codes make no sense. There are no labels on front of dishwasher so all you see is a tiny led light. Well apparently BLUE could be "in use" or "ready to be used" because we on e thought it started and then 2 hours later nothing had happened and it didn't run. Blue also turns to red mid run cycle. Makes no sense. How about like red is running and yellow is ready and green is done??? Again, who is the engineer and the quality manager that approved this??? Personally I prefer the front labels with the light.
Bottom Line Yes, I would recommend this to a friend
Merchant response: If you are having issues with your Jenn-Air Dishwasher(and it was purchased from Abt), please call our appliance service department at 847-967-8830 for assistance. Your appliance comes with a one year parts and labor warranty so there should be no cost for service.
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(8 of 9 customers found this review helpful)
I already hate this dishwasher
from Tacoma, WA
If you are a do-it-yourselfer, you're gonna hate this dishwasher. First of all, the water supply hook-up is non standard and you have to go to a plumbing supply place to find the right converters and connectors to make it work with a standard 1/2" water supply line. Ditto the drain line--some oddball size that needs you to daisy chain together connectors and converters just to attach it to a standard 1" drain line. Then, the motor and pump are mounted so close to the floor that there's no room to slide the unit into place even if you taped your drain line and water supply line to the floor. You have to push it in until it hits, then move the lines, then push it some more, then move the lines again, etc. until you finally get it into place. Then guess what? The sound insulation around the unit is all bunched up. This is because they don't wrap the outside of the unit with smooth plastic so it will slide into place. Instead they leave the insulation in the raw. I ended up using half a roll of duct tape attaching a plastic garbage bag around the unit so that it would slide in. Absolutely ridiculous! I haven't even turned it on yet and I already hate it just because Jenn-Air made the installation so difficult.
Bottom Line No, I would not recommend this to a friend
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