Average Customer Reviews
Energy Star Rated - No
Style and Design
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(based on 211 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very good appliance
Our fridge was installed by two men, which is recommended. The doors were removed making it easier to move into the house, which helps when you have tight spaces. Once the doors were...Read complete review
Our fridge was installed by two men, which is recommended. The doors were removed making it easier to move into the house, which helps when you have tight spaces. Once the doors were attached and we plugged it in we were able to preset the temperatures for the fridge and freezer. The manual says it takes about 24 hours to fully reach the preset temperatures. Things we loved: the stainless model we got has a nice clean look, the wheels make it easy to push and pull into place especially having the water line attached for ice and water, the French door design really makes sense so everything is pretty much at eye level, the bottom freezer has plenty of space both in the top drawer and even little compartments for smaller items, the lighting inside makes everything visible with no shadows, the door compartments easily fit gallon sized items and all your condiments including cans, the slim ice maker giving you door storage without sacrificing space, the pullout crispers and deli drawer are super smooth and convenient with the glass above making the contents visible without having to pull them out to tell, adjustable shelves give you 3 levels of storage, the doors are light enough to open with one finger, the ice maker works frequently so you donâ€™t run out, the water dispenser has a big button and gives you space to fill a big pitcher on the pull out shelf, the door alarm is nice if you forget to close the doors all the way, the filter for the water is tucked away in the top so no storage is compromised, and it runs quietly and infrequently. Some minor complaints: to allow the doors to open properly you should always open the right door before the left due to the middle attachment, when closing you should close the left door before the right, as anyone with stainless appliances knows it can be very hard to keep clean with fingerprints and smudges, the water dispenser has a pretty weak flow for filling even small cups, the ice can get jammed from time to time forcing you to break it up manually when it freezes up, the replacement water filters are $45, but can last up to year even if recommended for 6 months, and unless you can try different configurations with the shelves you have to lay 2 liters and wine bottles flat. Overall we are very satisfied with this appliance and would recommend to anyone looking for a French door style refrigerator. Everything is easy to get to, lighting is very bright, plenty of storage, great pull out drawers, the convenience of ice and water with separate buttons, and it runs very quiet.
Most Liked Negative Review
Stay away from this refrigerator
I have had nothing but problems with this refrigerator 6 months after purchase. The freezer would not cool below 19 degrees and the ice maker would only make ice in ice plus mode. After...Read complete review
I have had nothing but problems with this refrigerator 6 months after purchase. The freezer would not cool below 19 degrees and the ice maker would only make ice in ice plus mode. After having the motherboard, and the freezer door gasket, and the thermistor replaced the ice maker now does not make ice at all. The refrigerator is only 2 years old. I would highly recommend to avoid this refrigerator unless you want problems.
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Reviewed by 211 customers
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Died at 16 months
from New Jersey, United States
Comments about LG Black French Door Bottom Freezer Refrigerator:
My beautiful refrigerator died after 16 months of use.
Bottom Line No, I would not recommend this to a friend
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Well Designed, Looks Great, Cold...One Concern
from San Jose, CA, United States
Owned this LG fridge for about one year. Love nearly everything about it, but have serious concerns about the icemaker. It failed once at about month 4. Called and was talked through reset...."ice in 24 " - 24 hours, really? I didn't believe it was going to work, but I was wrong. At around month 7 again, no ice. Found the reset button , pushed it, nothing happened. Waited 24 hours called LG. Icemaker dead. Factory repair 2 days later took less than 10 minutes. I asked the repair guy "How long do icemakers last, years, months....?" Slight pause, "Months, a few months". Me, " After the 1 year warranty expires, and I need to order one and install it myself, how what is the price? " He quoted $240 but they can be had online for $180. It looks as though there was a part revision which replaced a 3-conductor plug with a 6-conductor design. Which one I had and now have, I don't know. If the next failure is in less than 2 years, I plan to ask for a no charge replacement icemaker. I encourage other owners to do likewise. Hoping that won't happen, and otherwise believe an excellent product.
Bottom Line Yes, I would recommend this to a friend
Big and Nice
from Rochester, NY, United States
We bought this on 9/3/2015. It s big and roomy. It keeps temperature well and the water / ice both work well. 1 problem we have with it is a design flaw with the crisper drawer on the right hand side. You can not open it without opening both doors. The center piece between the doors stop it about 3 inches out. We probably would have looked at a different model if we noticed while shopping for it. Other than that I personally love it and my wife likes it. Remember it's stainless and needs to be wiped down almost daily. I would recommend it but would inform them about crisper. Could be a deal breaker for some but the price was right.
I "love" this French door refrigerator. It looks great...and the ice maker is nice and quiet...although not real big, plenty big enough for 3 of us using it. The refrigerator part is much larger than the side by side I had before buying this one. The freezer drawer is even larger than I thought it would be. It was well worth what I paid for it .I am VERY pleased!!!
A few things
Great look and does it's job of keeping my food cold. I love the look and the convenience of having ice and water in the door. Very few cons, but worth noting for LG to see if they can improve. The middle of the doors can get jammed if it doesn't line up correctly. Just a pain when you in a hurry. The ice can splatter out at times and the inside doors need more storage space. A few more places to put condiments and larger drinks would be nice. I am still very happy I purchased!!
(1 of 1 customers found this review helpful)
Plenty Of Room ,Deep Shelf Depth
from Houston, Texas, United States
bought this lg LFX2597sw, icemaker quit working after 3 months, called lg, explained problem, part arrived and tech had new ice maker up and running, with in 3 days, other than that glitch, very happy with out lg, (you gotta expect problems with todays technology),
Exactly what I was looking for
from Chicago Suburbs
About Me Casual Cook
Home use, works great.
Service and delivery comments:
Delivery was as advertised, professional. Phone sales person was a great help!
I love, Love this fridge, ...
from mobile, al.
I love, Love this fridge, we are so happy with it!
bought it 6 months ago, ...
from Sparks, NV, United States
bought it 6 months ago, very satisfied with it so far. looks great too!
Great deal on this Frige!
from Lawrenceville, GA, USA
This fridge has the most band for your buck. It has satisfied my needs as a replacement for my 20 year old fridge. I cant complain.
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