Average Customer Reviews
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(based on 88 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Really like the cooktop.
I'm very happy with my cooktop, but not quality of knobs. Three of the four knobs are broken after only a little over a year of limited use. Very disappointed. We are an...Read complete review
I'm very happy with my cooktop, but not quality of knobs. Three of the four knobs are broken after only a little over a year of limited use. Very disappointed. We are an older couple with no children and are careful with our belongings. Replacement cost ridiculous for a piece of plastic.We lived in our last home for 19 years and had the original stove and knobs.
Most Liked Negative Review
Great except for the Knobs...
I love how easy it is to clean and I love the different levels of BTU burners BUT I have had my cooktop for 18 months and have had to replace the cheap (but...Read complete review
I love how easy it is to clean and I love the different levels of BTU burners BUT I have had my cooktop for 18 months and have had to replace the cheap (but not so cheap: $18 a knob) plastic knobs! Not one, or two but 3 now. Really frustrating. I would recommend looking for a different cooktop with metal knobs.
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Reviewed by 88 customers
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Decent performance, some drawbacks
By NC Mama
Comments about Whirlpool 36" Black Gas Cooktop:
I've been using this cooktop for almost two years. As far as heating is concerned, it is fairly efficient. Certainly the dials and burners are easy to use. My biggest issues are related to cleaning. The stainless is difficult to clean if you let a spill dry. Also, after a few cleanings, the text started to wash off the surface, so some dials no longer read high, medium, or low.
Bottom Line Yes, I would recommend this to a friend
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Cooks Good but Bad Design
from Elk Grove, CA
This was an upgrade for a new home we purchased. At the bottom of grates, there are rubber feet so the grating does not scratch the stainless inset. After 3 months of use the rubber feet started melting and the stainless inset is now scratched. Whirlpool states there is no fix, the worker whom came out to the house looked at the cook top and gave us more rubber feet but the same thing happened. After 10 months of owning the house, Whirlpool states that it is past the one year warranty and there is nothing that they are obligated to do. I gave this product overall a poor rating (one star) due to it's design flaw and the fact that Whirlpool states there is no fix.
Bottom Line No, I would not recommend this to a friend
from Billings, MT
Our initial purchase was a year ago. We used the cooktop once or twice a week at the very most. Within a couple of months of use, the composite material that forms a buffer between the burner gratings and the stainless steel cooktop surface melted. The heat transferred from the gratings to the surface resulted in a severe discoloration of the stainless steel.Because the (1) damage did not affect the operation of the cooktop (referred to as "an aesthetic problem" by Whirlpool) and (2) the product failure did not occur within the 30-day warranty period from the date of purchase, replacing the cooktop not covered by the warranty.No "if's and or but's." "Too bad, so sad to be you" was the attitude at Whirlpool.So, we were stuck with a deeply discolored stainless steel surface in a brand new kitchen or purchasing a replacement at our cost.We sucked purchased a new cooktop . . . and have been assured the composite material on the new cooktop will not fail.We are now outside the 30-day period warranty period once again. With limited use, so far so good.We'll see.
Whirlpool Gold 36-inch gas cooktop -- fabulous
from Flagstaff, AZ
I was nervous to buy this signt unseen, but the deal was too good to pass up. I am thrilled with the longer top burner and the controls at the front, which make for ease of use. It looks great and is a much higher-grade/professional cooktop than I had expected.
Poor Cooktop Grill Design
from Kingston, MA
I bought this two years ago and while I have enjoyed cooking on the range, the design of the Grills that mount above the burners is poor. I have had them replaced twice and the problem keeps recurring. They 3 grill pieces have small rubber caps where they touch the stainless steel surface to prevent scratching. These fall out during the first cleaning. There is no way to keep from scratching the surface of the range once they fall out. I called with the issue and was sent and entire new set whose feet then fell out within a week.
Images shared by Andy
Rubber foot missing.
Rubber foot intact and scratching of surface
Whirlpool Warranty Worthless
from Pell City, AL
My cooktop is less than 1 year old. I clean it with Dawn and Windex. The print next to the knobs showing "Off Low High" etc. is coming off. Whirlpool claims this is "cosmetic" and not covered by their warranty. Buyer beware of Whirlpool and their "warranty".
from Warrenville, IL
Easy and effective to use it.
from Colorado Springs, CO
I have had my new cooktop for about one month now and am loving it. It is gas and the igniters work great and it is very pretty to look at too!
from Pittsburgh, PA, United States
I would have preferred to have both large burners in the rear, or a large burner and the medium burner up front.
By Peace love dogs
from Maryland, United States
I do like the simmer feature on the cooktop but wish the burner had the ability to be raised for cooking sauces and such...I really enjoy the long burner in back for family Sunday brunch! So easy to cook French toast, pancakes and if you have the right griddle you can make simple omlet for three people at the same time.This was a good find very happy we bought it.
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