Average Customer Reviews
(based on 93 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Really like the cooktop.
I'm very happy with my cooktop, but not quality of knobs. Three of the four knobs are broken after only a little over a year of limited use. Very disappointed. We are an...Read complete review
I'm very happy with my cooktop, but not quality of knobs. Three of the four knobs are broken after only a little over a year of limited use. Very disappointed. We are an older couple with no children and are careful with our belongings. Replacement cost ridiculous for a piece of plastic.We lived in our last home for 19 years and had the original stove and knobs.
Most Liked Negative Review
Great except for the Knobs...
I love how easy it is to clean and I love the different levels of BTU burners BUT I have had my cooktop for 18 months and have had to replace the cheap (but...Read complete review
I love how easy it is to clean and I love the different levels of BTU burners BUT I have had my cooktop for 18 months and have had to replace the cheap (but not so cheap: $18 a knob) plastic knobs! Not one, or two but 3 now. Really frustrating. I would recommend looking for a different cooktop with metal knobs.
Reviewed by 93 customers
Displaying reviews 1-10
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Great but not perfect
Comments about Whirlpool 30" Black Gas Cooktop:
I've been using this cook top for 2 1/2 years now. The only two complaints I have are:1. The large round burner on the left definitely doesn't match up with the knobs level of heat. All the other ones do. I have to look at the flames for the large round burner to determine whether it's at a simmer, low, med or high heat. 2. I wish the knobs came off so that I can clean more thoroughly.
Bottom Line Yes, I would recommend this to a friend
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Solid Cooktop, could be improved
By G in VA
from Alexandria, VA
It looks great and the burners work well. I do find that the heat bleeds more on the side of the cooktop than my previous cooktop.I would prefer the low burner in the back. I don't use it very often, so would prefer a regular and high burner in front.
Grates too heavy.
By Diane the homemaker
from Arroyo Grande CA
Why can't you build grates that are half the size so that they are not so heavy?
Bottom Line No, I would not recommend this to a friend
Decent performance, some drawbacks
By NC Mama
I've been using this cooktop for almost two years. As far as heating is concerned, it is fairly efficient. Certainly the dials and burners are easy to use. My biggest issues are related to cleaning. The stainless is difficult to clean if you let a spill dry. Also, after a few cleanings, the text started to wash off the surface, so some dials no longer read high, medium, or low.
I Don't like the cheap parts
By SGH from Michigan
from Byron, GA
Three problems 1. The little black rubber contact points on the grates burn-up/melt 2. The knobs are plastic and melt. I need replacement knobs, one broke, one melted within the first month I had the stove. 3. Anything that is spilled must be wiped up immediately ( I mean stop cooking and get it up NOW) or it never comes off without scratching up the cooktop surface. I used 3 stainless steel cleaner products and none of them worked. Easy-Off , Crown Custom blends, and Kitchen Craft. Too much money for the product! I need stainless steel knobs that don't melt! I use LP gas and it was difficult to adjust the flames .How can I get replacement knobs and little rubber tips that go in the bottom of the grates (contact points)
Do not buy
from Minneapolis, MN
The feet on these grates fall off almost immediately and have scratched my cook top beyond repair.
Cooks Good but Bad Design
from Elk Grove, CA
This was an upgrade for a new home we purchased. At the bottom of grates, there are rubber feet so the grating does not scratch the stainless inset. After 3 months of use the rubber feet started melting and the stainless inset is now scratched. Whirlpool states there is no fix, the worker whom came out to the house looked at the cook top and gave us more rubber feet but the same thing happened. After 10 months of owning the house, Whirlpool states that it is past the one year warranty and there is nothing that they are obligated to do. I gave this product overall a poor rating (one star) due to it's design flaw and the fact that Whirlpool states there is no fix.
from Billings, MT
Our initial purchase was a year ago. We used the cooktop once or twice a week at the very most. Within a couple of months of use, the composite material that forms a buffer between the burner gratings and the stainless steel cooktop surface melted. The heat transferred from the gratings to the surface resulted in a severe discoloration of the stainless steel.Because the (1) damage did not affect the operation of the cooktop (referred to as "an aesthetic problem" by Whirlpool) and (2) the product failure did not occur within the 30-day warranty period from the date of purchase, replacing the cooktop not covered by the warranty.No "if's and or but's." "Too bad, so sad to be you" was the attitude at Whirlpool.So, we were stuck with a deeply discolored stainless steel surface in a brand new kitchen or purchasing a replacement at our cost.We sucked purchased a new cooktop . . . and have been assured the composite material on the new cooktop will not fail.We are now outside the 30-day period warranty period once again. With limited use, so far so good.We'll see.
Whirlpool Gold 36-inch gas cooktop -- fabulous
from Flagstaff, AZ
I was nervous to buy this signt unseen, but the deal was too good to pass up. I am thrilled with the longer top burner and the controls at the front, which make for ease of use. It looks great and is a much higher-grade/professional cooktop than I had expected.
Poor Cooktop Grill Design
from Kingston, MA
I bought this two years ago and while I have enjoyed cooking on the range, the design of the Grills that mount above the burners is poor. I have had them replaced twice and the problem keeps recurring. They 3 grill pieces have small rubber caps where they touch the stainless steel surface to prevent scratching. These fall out during the first cleaning. There is no way to keep from scratching the surface of the range once they fall out. I called with the issue and was sent and entire new set whose feet then fell out within a week.
Images shared by Andy
Rubber foot missing.
Rubber foot intact and scratching of surface
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