Average Customer Reviews
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(based on 14 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Love this unit.
This unit works well and is very quite and really removes the smoke and smell. We really like this design. We had a small area and it fit perfectly.
Most Liked Negative Review
Retraction feature is innovative but does not always work pr
Love the retraction feature but the system often does not function properly. The unit will not come up properly with a simple push of the button. It requires holding the button and waiting for...Read complete review
Love the retraction feature but the system often does not function properly. The unit will not come up properly with a simple push of the button. It requires holding the button and waiting for the system to engage then releasing the button. Proper timing and fiddling with it is frustrating because the system will disengage and retract instead of coming on. (Possibly an installation error!?) Also, downdraft system does not draw as much as I had hoped although it is much better than our old downdraft system (Jenn-Aire).
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Reviewed by 14 customers
Displaying reviews 1-10
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from Portland, Oregon
About Me Avid Cook
Comments about KitchenAid 30" Specialty Series Stainless Steel Retractable Downdraft System:
Great fan. Not to noisy and it truly works and cleans well.
Bottom Line Yes, I would recommend this to a friend
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(0 of 1 customers found this review helpful)
Does not work properly!
from Seattle, WA, United States
At this point we are waiting for the 3 visit from our installer because this vent is sucking air from the backside. On the last visit the installer said it was defective and would need to be replaced. Also the top stainless piece that rests on the counter top area is absolutely hideous! While I am very happy with all of the other Kitchen Aid appliances we purchased at the same time as this downdraft, oven-micro combo and dishwasher, this was a bad choice. We cannot have a exhaust vent above our cook top and a downdraft is the only solution. I wish I had chosen another brand.
Bottom Line No, I would not recommend this to a friend
from Hartland, Michigan
We haven't finished the installation yet. Had to mount the blower remotely.
Downdraft air vent
from Overland Park, KS, United States
So happy this type of air vent is available ... easy to clean and it really sucks the air!
(2 of 3 customers found this review helpful)
KitchenAid Down draft
By Annie B
from Parker, CO, United States
This is the second, KitchenAid, down draft I bought, as the other one blew a motor after 7 years. I hope this one lasts longer. The motor does not suck up the air from the farthest burner. I had no choice but to buy the same one again. After all these years, you would think they would have improved the suction of the down draft! They did NOT improve it at all, in fact I liked the old one better. Don't you trail test them at all???
(3 of 3 customers found this review helpful)
from Greenville, SC, United States
I love kitchenaid... but... I am so disappointed in this product. It was installed and didn't work correctly. I had it repaired through an authorized service provider and, after 5 visits, they had basically rebuilt the unit. Now, approximately 1 year later, the product is not working again and, of course, is 1 month past the 1 year warranty. I have used the unit minimally and only with great care, so it shouldn't have any issues.Basically, the unit does not go up and down properly. It is currently stuck in the down position. I have contacted the company so hopefully they will remedy the situation. I am hopeful that I just received a 'bad apple' and this is an isolated incident. Nonetheless, consider purchasing the extended warranty on the product.
from Ulverton, QC, Canada
Very good product, I have some doubts about the quality of the sliding speed control.
(1 of 1 customers found this review helpful)
Pop up downdraft vent
from Louisiana, United States
Brought this product 2 months ago. Used it twice and was very pleased. Love that it comes up high and is able it vent the steam from the front burners. The third time I used the vent it would not retract all the way down. Called the repair service department for the store I purchased it from. It took 3 weeks for the part to come in then while the part was being put in another part broke. Would I recommend this product? At this time no!
Works like a dream
from West Linn, Or
I had a Jen-air in an island with a built in downdraft this works better than the Jen-air did
Great streamline look and countertop saver
from Austin, TX, United States
I bought this appliance as part of other 5 for kitchen remodeling. Using a retractable downdraft gave us bigger burners for same 30" cooktop. The drawback we found is that it was hard to retrofit using the existing vent location under the counter. The contractor had to build a adapter for it which basically took all the cabinet space under the cooktop. Perhaps, a more modular adapter would has help here.In addition, we had some problems with the on-off switch, which had to be replaced.
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