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(based on 20 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Product is really good innovation
Feel like it might need improvement with the air suction capacity
Most Liked Negative Review
Very poor performance.
I have had this product for less than a year and already it has been replaced completely under the warranty. The second one still 'sticks' when in elevation mode and doesn't come up...Read complete review
I have had this product for less than a year and already it has been replaced completely under the warranty. The second one still 'sticks' when in elevation mode and doesn't come up all the way - this will probably have to be replaced too. It's noisy when the extractor fans are turned on and it doesn't remove cooking odors, steam, fumes etc. which is the whole point of having it - our venting system is excellent - there are no blockages - so why doesn't the downdraft suck away fumes etc? I would NOT recommend this product to anyone - along with my new Kitchenaid 48" built-in, side-by-side refrigerator - the ice maker has been replaced once already and now the new one has ceased to work - we're waiting for a new 'shoot' - meanwhile - no ice also less than a year old!
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Reviewed by 20 customers
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By Nanny Cat
from London, Ontario Canada
Comments about KitchenAid Stainless Steel Downdraft System:
I love my downdraft system..it's just like on the cooking shows. It's very efficient..a bit noisy on high but it works really well and looks fabulous! Piece de resistance in my new kitchen!
Bottom Line Yes, I would recommend this to a friend
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High-end vent system
from Barrington, IL
About Me Casual Cook
Great product. well built.
from san antonio
So far so good. More flimsy than our previous Thermador, but this one raises higher for our bigger pots.
I bought this a month ago and love it.
By The Mooreherself
from Tempe, AZ
The downdraft works so much better than what I expected and so far I am very pleased with my choice.
from Silver Spring, MD
The builder installed this item in my new house 5 years ago and it's still in very good condition. I have no issue at all. It operates very quite and effective. Making the house and kitchen look so beautuful.
This is a story...
from Spring, TX
This was part of a Kitcheaid set installed in mid Sept. The first one was installed but did not work. The second worked but titled to the right when it came up all the way. The 3rd arrived damaged in the box. The 4th installed and operated but when goes down the cap pops off... lets just say it is very disappointing customer experience.
Bottom Line No, I would not recommend this to a friend
By Flip Flopper
from Wilm., NC
Have only had to use twice but did a great job. It is very quiet.
really fascinating the way it works
from Oro Valley, AZ
This is just the right product for our new kitchen- it allows the beautiful granite to be viewed without interruption. It also works really great- the great room does not get any cooking smells.
(1 of 1 customers found this review helpful)
OK when it works
First, install isn't clean. You need a LOT Of space to install it easier. It's difficult to get level so the reveals on the countertop look clean.Second, it broke with just a few uses. The fan has a switch that should turn it OFF when the unit goes down. This stopped working on my unit after about 10-15 uses. To Kitchenaids credit though, they fixed for me under warranty. They had to find a local person to do the repair but were actually great to work with on that part!
from Zachary, LA, United States
Product works great. Would buy again. Kitchen aid are reliable products.
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