Average Customer Reviews
(based on 47 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Product is really good innovation
Feel like it might need improvement with the air suction capacity
Most Liked Negative Review
Very poor performance.
I have had this product for less than a year and already it has been replaced completely under the warranty. The second one still 'sticks' when in elevation mode and doesn't come up...Read complete review
I have had this product for less than a year and already it has been replaced completely under the warranty. The second one still 'sticks' when in elevation mode and doesn't come up all the way - this will probably have to be replaced too. It's noisy when the extractor fans are turned on and it doesn't remove cooking odors, steam, fumes etc. which is the whole point of having it - our venting system is excellent - there are no blockages - so why doesn't the downdraft suck away fumes etc? I would NOT recommend this product to anyone - along with my new Kitchenaid 48" built-in, side-by-side refrigerator - the ice maker has been replaced once already and now the new one has ceased to work - we're waiting for a new 'shoot' - meanwhile - no ice also less than a year old!
Reviewed by 47 customers
Displaying reviews 1-10
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By Football Mom
from South Kingstown, RI
Comments about KitchenAid Stainless Steel Downdraft System:
I just remodeled my kitchen 18 months ago and purchased ALL kitchenAid applicances stainless Steel. The fridge is rusting and seal is breaking ($2500 purchase) which KitchenAid refuses to do anything about. The downdraft is rusting which is causing it to get stuck and not automatically raise and lower. It started rusting within 9 months of use. This brand is junk and over priced. KitchenAid does not support their products. I will never recommend or purchase this brand.
Bottom Line No, I would not recommend this to a friend
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from Sandpoint, ID
Love that the vents go into the dishwasher. Just wish the unit would go down while the vents are being washed.
Bottom Line Yes, I would recommend this to a friend
love the sleek look
from Long Island,NY
I bought this when I converted my cooktop from electric to gas and needed a downdraft. this is just perfect for the look I wanted on the counter and perfect for the job that it does!
from Sacramento , CA
Problems going up and down
from Sacramento, CA
Wonderful stove --I couldn't be more satisfied
from UP Michigan
We just put this in our new house and it is great. I love that you can just push a button to hide it.
(1 of 1 customers found this review helpful)
Kitchen Aid Downdraft
from Horseshoe Bay, TX.
Don't run it that much when cooking. Wish it wasn't so loud. Have to turn the TV way up to hear it over the down draft.
36" Retractable Downdraft System, 600 CFM
Absolutely great-I could not be more pleased! I love the height because if I am using a tall stockpot the vent is still higher than the pot and vents wonderfully! The majority of my appliances are KitchenAid and I have been very pleased with them all!
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from carlsbad, ca
Came severely damaged, even had trash inside the unit. Had to call and knock heads at PacSales to get it replaced. Appeared to be damaged and used. The continuing nightmare with all "new" Kitchenaid appliances bought from Pacific Sales. The second one appears to be ok, holding my breath. Seems tinny and cheaply made. Very Noisy. If I didn't have to have this type of blower, I'd not do this again. Or I would have gotten the Thermador that I had originally.
from San Diego
Installed this unit three years ago with nothing but failure. Had 6 repair visits from three companies - finally just disconnected the unit for safety as non repairable. There seems (to me) a design issue with the switches. The final response from KitchenAid was an offer to remove the unit and give us $1000 (less than the cost of a new unit and no recovery of the insurance we have been keeping) - and not even an apology. We have a custom installation that will only take this unit - alternative was to redo alll counters or replace it with the same (terrible) product. We chose to put another one in and keep paying extended warranties. Avoid this unit!
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