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Reviewed by 3 customers
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from SF, CA
About Me Classic, Modern, Practical, Stylish
Comments about Ray-Ban Aviator Large Polarized Black Metal Unisex Sunglasses:
I replaced something that had worked well for years. It was good enough for 6 years, should be for at least 6 more.
Service and delivery comments:
UPS deliveries only come when I am working (80-90 hours a week), so I am never home. Unlike USPS or FedEx who will automatically hold my undelivered packages, UPS returns them to sender. I cannot sign the door tag due to some decision by the shipper (ABT), I cannot change the delivery method on their website, even after signing up for a login I do not want at all. I called them to hold the package, they told me to look up the shipper in the yellow pages and hung up. At this point I called ABT, and spoke to 3-4 separate customer service agents over the course of a week. I NEVER GOT CALL BACK. I NEVER GOT AN EMAIL. They were all very polite, but said they "would leave a note," and I never heard back. 80% of my frustration lies with UPS, but ABT could have helped by following through on their otherwise competent customer service. I would be happy to deal with ABT again, if UPS is not the shipper.
Bottom Line Yes, I would recommend this to a friend
Merchant response: Abt apologizes for any miscommunication. Please contact our customer service manager at 888-228-5800.
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from bakersfield CA
About Me Modern, Practical, Stylish
Comments about Ray-Ban Gold Frame Black Lens Aviator Mens Sunglasses:
The glasses fit great[...]
By Sean the customer
from San Diego
About Me Classic, Comfort-Oriented, Practical, Stylish
The product is great and the pictures very accurately displayed the product. Overall this was a great buy and I am very happy!
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