Average Customer Reviews
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(based on 308 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
LOVE LOVE LOVE this refrigerator. Had Frigidaire before and would never buy another one.Spent a lot of time comparing refrigerators, reading reviews, consumer reports before purchasing one. WE MADE THE RIGHT...Read complete review
LOVE LOVE LOVE this refrigerator. Had Frigidaire before and would never buy another one.Spent a lot of time comparing refrigerators, reading reviews, consumer reports before purchasing one. WE MADE THE RIGHT CHOICE !!!!This LG is SUPER roomy. I love the interior configuration. I put lazy susan spinners on the top shelf to keep all of my small jars organized and prevent things piling on top of each other. The doors have tons of room - I can put 2 1-gallon containers in 1 bin; a 1/2 gal of reg milk, 1/2 gal of almond milk and half n half in another bin. Plenty of room for juices, beverages, tall condiments (ketchup, mayo, mustard, steak sauce etc in the other bins - keeps main body shelving free for other items. One my favorite features is the size and position of the deli tray. TONS of room and easy accessibility for bacon, cheese, yogurts, chocolate, small items that you want to see yet often get pushed and shoved in a regular fridge.French doors are roomy, easy to use. Operates VERY quietly. Occassionally hear water go to the ice maker, but it is a 5 second sound and minimal. Ice maker is a small profile unit, makes lots of ice and doesn't restrict the space in the freezer.The freezer is well designed and ergonomically friendly. I love the thin flat top drawer for small items and popsicles.Great LG quality, handsome exterior, smart interior layout design. Have been totally remodeling our house: doors, windows, flooring, granite, all new appliances....my FAVORITE of everything so far is this refrigerator. Couldn't be more pleased !
Most Liked Negative Review
Immensely let down
We were in the market two years ago for a new fridge. After lots of research I narrowed it down to this LG unit and another Manufacturer of similar portions. In the end we...Read complete review
We were in the market two years ago for a new fridge. After lots of research I narrowed it down to this LG unit and another Manufacturer of similar portions. In the end we made a terrible mistake. This fridge is very misleading. First off it states it is a 28 cubic ft unit, but we have not be able to maximize that space because the shelving design is not very intuitive. Things such as gallons of milk do not fit towards the back nor do many normal sized bottles. No we have actually lost 2-3 cubic ft. Then the door shelves are also under designed. Can barely hold a normal bottle of mustard. Who designs these things and what kind of food do they put into here for testing? The freezer area is actually great. No complaints there, but the fridge design is EXTREMELY poor. Also the water and ice dispenser is apparently very confusing. Over the last two years we have had more guests get water on the floor or themselves thinking they were getting ice. My advice, steer clear of this product. For the money you spend on it you will be just as dissatisfied about it as we are. The sad thing is we are considering purchasing a cheaper fridge just for the additional storage space.
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Reviewed by 308 customers
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from Timmonsville, SC, United States
Comments about LG Black French Door Bottom Freezer Refrigerator:
I've had this product for 4 years and I have to say I'm very disappointed in the quality of the drawers and shelves. The plastic in these components are low quality and thin. For the money of this appliance it should be built better.
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
Quiet and Cools Evenly
By B Bear
from New Jersey, United States
I bought this about a month ago. I love it. Very large capacity. Easy to organize food in the fridge and freezer so everything is easy to find. Nice and quiet. No matter where the food is in the fridge it is cold and never frozen (my last fridge which would freeze food at the back at whim). The inside is easy to clean. This is my first stainless steel appliance and I am still getting used to keeping the outside clean. I never knew how much I touched the outside of the doors until I saw all the fingerprint evidence. A damp cloth wipe followed by a microfiber wipe is doing the trick so far to clean the fingerprints.
Bottom Line Yes, I would recommend this to a friend
from TX, United States
I've had this fridge for almost 3 years. So far its been a good fridge for the most part. No problems with keeping food nice and cold. Nice features on control panel. So far the bins inside my fridge have all but two broken. Had them replaced.. So I'm not happy about the durability of these bins. The door to the butter compartment broke too. One blade from the ice maker just fell out from the fridge...... just fell out. Beautifully lit with LED lights. Very spacious. Overall, its a great fridge except for the durability of the bins and that one blade that fell out.
Very nice, some changes are a little off
from North Pole, AK, United States
I have had it for a few days now and everything is working great. A few things peaked my interest though. (1) The fruit/vegetable drawers have the humidity control, but you can easily see between the drawer top and the shelf (air flow). So the humidity control knobs are useless since it will let air flow through the large cracks regardless of the position for the control. (2) There is no longer a butter tray (with the rotating lid to close it off). (3) I replaced an older LG french door fridge with this fridge and the freezer on the old on has a small tray at the top of the freezer door (for small items). The new door still has the molding for it, but didn't come with the tray or the holes punched to put the tray if you wanted to even buy one (if for some reason it was sold separately). (4) For some reason they have changed the color of the fridge to grey instead of black (fridge and freezer door is stainless steel of course, I'm talking about the sides, top and back).
(2 of 3 customers found this review helpful)
Great price! Great product!
from Marina, CA
I had an LG for 13 years and wanted a new one. This is basiclly the same model but so much more improved. Just changing some of the smallest details makes a vast improvement. How the ice maker is situated in the freezer. The 'new' way the doors close. The fact that the power cord in back is up high on fridge so that when you roll your fridge back the cord doesn't get bundled on the floor and cause problems pushing fridge in it's place. I love my new fridge.
Great features, but.....
By Danny 47
from Illinois, United States
We've had the product for a few years now and it has performed well, but one week after the warranty expired part of the LED display stopped working.
WHAT A LEMON
from Buffalo, NY, United States
We had for 3 years... nothing but recurrent problem with ice -maker. Had 3 NEW ice makers installed.. still was not working correctly... then the hold refrigerator DIED!!thanks heaven for extended warranty.. Paper work and repairs it took 24 days to get replaced.. I hope that it is only with this model...have another LG and have no problems.
We had for 3 years... nothing but recurrent problem with ice -maker. Had 3 NEW ice makers installed.. still was not working correctly... then the hold refrigerator DIED!! thanks heaven for extended warranty.. Paper work and repairs it took 24 days to get replaced.. I hope that it is only with this model...have another LG and have no problems.
from Jacksonville, NC, United States
I bought this 9/6/2010 and the compressor failed in the first year. Over the past 5 years we've had our home warranty repair this fridge, with certified LG repairmen, at least twice a year; 4 compressors, motherboard, front panel, ice machine, you name it. Will never by LG again.
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