Average Customer Reviews
(based on 1577 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This fridge has been more than expected. We have more space and the lower freezer area is easy to access. Double doors assist with find just what you need with less cold air...Read complete review
This fridge has been more than expected. We have more space and the lower freezer area is easy to access. Double doors assist with find just what you need with less cold air escaping. Shelving that has variable openings and levels are spacious. The water could be a bit colder , but it works and is better than the tap.
Most Liked Negative Review
Fridge is fine, Whirpool customer service is atrocious
We bought last September and were very excited at the time -- it was the first time we'd ever been able to afford a new fridge.Sadly, we have received shockingly poor...Read complete review
We bought last September and were very excited at the time -- it was the first time we'd ever been able to afford a new fridge.Sadly, we have received shockingly poor service. The first fridge arrived with scratches. We sent it back. The second fridge arrived -- with scratches on all the doors! Our complaints got us a service call from the local contractor who handles Whirlpool accounts. He noted that the doors were scratched and recommended replacement. (Within an hour of his leaving, the fridge quit working but that was a small glitch that a reset fixed).We were then more than a month into the problems. Repeated calls to Whirlpool by us were rebuffed. The local contractor had to call to even get them to agree to replaced the doors!Well, guess what? Three months later, we still hadn't heard anything. Fed up, we called and asked for our money back. Whirlpool refused, and wouldn't commit to a date to have the doors replaced.It is now June -- NINE MONTHS since we purchased -- and we have just now received a call from the local contractor stating that the doors are here. We are beyond dissatisfied, and have made a point to tell this story to everyone we know. I cannot believe the Whirlpool brand has come to this. Needless to say, we have agreed to never consider buying any of their products again -- not even when we finish buying our new home.
Reviewed by 1577 customers
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Some good features.
from Daytona Beach Shores, FL
Comments about Whirlpool 30" French Door Bottom Freezer Refrigerator:
The filtered water from the refrigerator is not cold enough. Also we keep having to turn on the moisture control, otherwise, water drips down the water dispenser and the side of the door.
Bottom Line Yes, I would recommend this to a friend
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Very happy with our refrigerator/freezer.
from Wurtsboro, N.Y.
Very convenient to use; plenty of shelf space, especially on the doors.
Great Food Organization
By Lady Di
from Lake Villa, IL
This refrigerator was purchased for our small vacation home, and now I want the same one for our main residence! We haven't had new appliances in many years, and this one's a real gem. I love it!
What were looking for
We have a small area and spent quite a bit of time looking for a fridge under 30" that still gave us some nice features and was a little modern that we had currently. We've only had it for a week so far and are pretty happy with it. There is a learning curve going from the traditional to French door as to how you store what you have and getting the most out of the space.
from South Burlington, VT
I bought my French door refrigerator two weeks ago and compared to my old fridge it seems like we have twice the capacity to hold items and can find them.
none at this time
from 12835 CHEROKEE LN GALT CA
DRAWERS DO NOT FIT PROPERLY THERE IS A GAP AT THE TOP OF DRAWERS
Bottom Line No, I would not recommend this to a friend
So far, so good
from Des Moines, Iowa
i've had my new fridge for a couple of weeks now and love it. Only negative is i wish the shelves were a little taller, buy we have adjusted fine.
from Los Angeles CA
i bought this refrigerator it fit perfect into the space,we really like it perfect size
I am so happy with my refrigerator
I would say this a wonderful product for a small kitchen
Service and delivery comments:
Everything was perfect with the delivery, they had problems with their left for most of the day and notified us about the problem and kept us updated.
Can not find part
We had this fridge for about a year. A bit cramped. The problem we are having is with the plastic cover near the bottom right door hinge. It has snapped in two at the pin. I can not locate a replacement part.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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