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Most Liked Positive Review
This fridge has been more than expected. We have more space and the lower freezer area is easy to access. Double doors assist with find just what you need with less cold air...Read complete review
This fridge has been more than expected. We have more space and the lower freezer area is easy to access. Double doors assist with find just what you need with less cold air escaping. Shelving that has variable openings and levels are spacious. The water could be a bit colder , but it works and is better than the tap.
Most Liked Negative Review
Fridge is fine, Whirpool customer service is atrocious
We bought last September and were very excited at the time -- it was the first time we'd ever been able to afford a new fridge.Sadly, we have received shockingly poor...Read complete review
We bought last September and were very excited at the time -- it was the first time we'd ever been able to afford a new fridge.Sadly, we have received shockingly poor service. The first fridge arrived with scratches. We sent it back. The second fridge arrived -- with scratches on all the doors! Our complaints got us a service call from the local contractor who handles Whirlpool accounts. He noted that the doors were scratched and recommended replacement. (Within an hour of his leaving, the fridge quit working but that was a small glitch that a reset fixed).We were then more than a month into the problems. Repeated calls to Whirlpool by us were rebuffed. The local contractor had to call to even get them to agree to replaced the doors!Well, guess what? Three months later, we still hadn't heard anything. Fed up, we called and asked for our money back. Whirlpool refused, and wouldn't commit to a date to have the doors replaced.It is now June -- NINE MONTHS since we purchased -- and we have just now received a call from the local contractor stating that the doors are here. We are beyond dissatisfied, and have made a point to tell this story to everyone we know. I cannot believe the Whirlpool brand has come to this. Needless to say, we have agreed to never consider buying any of their products again -- not even when we finish buying our new home.
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Reviewed by 1366 customers
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Way too small
from Guelph, Ontario Canada
Comments about Whirlpool 30" Black French Door Refrigerator:
The only thing this fridge has going for is that it looks nice.The fridge itself is WAY too small. The freezer is useless except for ice and forget about putting a frozen pizza in the with anything else. The freezer divider doesn't move. The fridge compartment barely holds anything that is as tall as a milk carton.Very disappointed with this fridge and would not recommend it to anyone.It is also a very noisy fridge.
Bottom Line No, I would not recommend this to a friend
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We love our fridge and we got a matching convection oven.
Bottom Line Yes, I would recommend this to a friend
from parl city ks
I only buy what I like
Just the right size!
from WA state
Looks great! Just the right size for my smaller kitchen! Love the features especially the french door style. My only concern is that I have to have the temperature on the highest setting for it to be 38-40 degrees. I have called service about this and was told to give it time to adjust...we will see.A little hard to get used to the bins handles being on the bottom of the bins instead on the top where you expect them to be...so I keep jamming my fingers on the top of the bins. A small matter but it also makes the bins look and feel less solid than normal bins.
I needed a fridge to fit the space in my kitchen also wanted water option. This is only one for the width I needed
Became noisy, interior shelving cheaply made...
from San Diego
A good looking refrigerator, but the devil is in the details. The interior shelving has poor tolerances, so when pulling a drawer open it jams, or takes the plastic edging with it from the glass shelf above. The sizes of the cavities in the drawers and the spacing around the various bits that stick out into the refrigerator and freezer are inconvenient: typical things don't fit easily, like a gallon of milk or a bottle of wine, not without a lot of careful rearranging.The ice maker works, but shuts itself off and you have to bend over and look back in the freezer compartment to check and make sure the sensor wire hasn't snapped up and shut the ice maker off. Half the time we run low on ice before noticing. Annoying. And this is how it is designed to work, only refrigerator of the 6-7 I've had that have been this unfriendly.Fortunately, it does have a door ajar alarm, good with the french doors, because the left one is difficult to close. My wife and I probably fail to close it 20-30% of the time? Slamming it a bit is necessary, unfortunate and not like french door refrigerators we've had in the past.And after having the refrigerator for a year, it's very noisy. There's a fan in the freezer compartment that is rattling loudly. I'll eventually get in there and fix it, but I'm a little disappointed I have to operate on the thing only after a year's time.The water dispenser works well, and the water filter is welcome in our house, producing good water from our OK supply. The exterior looks good and the handles and so forth are all as good as the day we bought it.
from Whitecourt, Alberta
Had this for a year and a half. The crisper drawers are not well supported, the glides are too far apart, so the wider drawer often falls out of place. Had this replaced but no better. Had an issue with the left door from delivery, took 7 months to replace the door. Hinge was bent upon delivery as well, replaced and the spacer recently broke out. Dropped the door so it scratched the freezer door. Even with the feet down, the whole fridge shakes upon closing.
NOTHING BUT PROBLEMS
from Halifax Nova Scotia
We purchased this fridge back Oct 2013 - good for about 2 years, then it started making noise and frosting up, called repaireman- in could not find anything wrong, unplugged and defrosted seemed fine , happened again, unplugged defrosted, happened again- unplugged defrosted again and again. This seems to keep happening and now it is happening more often! We bought 3 Whirpool appliances at the same time - needless to say we are fustrated. Sent in comments no response from Whirlpool !
from Gonzales, LA
I had a Whirlpool Refrigerator that was almost 25 years old. It worked great so when it was time to buy a new one, there was no second guessing what brand I would buy. Whirlpool. Love this refrigerator and fits perfect in the space.
(1 of 1 customers found this review helpful)
from Catasauqua, PA.
Bought this not quite 2 years ago. have had to have repair personnel out three times and now another concern. Ice build up under the freezer drawer. This unit has had more problems than all of my refrigerators combined. poor quality and design.
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