Average Customer Reviews
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(based on 491 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
french door design that will fit in a standard size space
This was the only french door refrigerator that was not too tall and fit in a standard refrigerator space that we could find. Overall we like the french door design because visibility is improved...Read complete review
This was the only french door refrigerator that was not too tall and fit in a standard refrigerator space that we could find. Overall we like the french door design because visibility is improved in the refrigerator portion. I wish the freezer drawer divider was adjustable. It is a fixed configuration that will not accommodate wide items in the freezer. The other thing I really hate is the shelves are full width and very difficult to remove to clean. The shelves are so tight they hardly fit through the fully open doors and only with a great deal of effort. The drop shelf is virtually useless as it is the only interior space for tall items (ie gallon of milk/beverage pitcher). The drop is basically is a waste of space for the items trying to fit underneath the partial shelf. I really wish the shelving was more adjustable for tall items. It is really hard to fit everything in that I easily used to fit in my old standard top freezer model that had less cubit square space than this new one.
Most Liked Negative Review
Nice Looking, Terrible Quality
I bought this refrigerator to fit in a small area of the kitchen. After delivery, I noticed that the LED panel and lights were not working. I had to have someone service the...Read complete review
I bought this refrigerator to fit in a small area of the kitchen. After delivery, I noticed that the LED panel and lights were not working. I had to have someone service the refrigerator and they found that the factory had failed to connect the power cabling running to the panels and lights. No big deal. Not a week later and after going on a trip for two days, I came back to discover that the refrigerator was no longer cooling and the freezer was completely defrosted. I had to pitch all of my food. Once again, I had to call to get the refrigerator serviced. There was now a leak on the evaporator and the refrigerant had spilled into the unit. A week later, a technician came out to fix the leak. Two days after the repair, the same thing happened again. There was another leak on the evaporator. Whirlpool refused to give a refund for the refrigerator or send out a new unit unless it was deemed "unrepairable". Furthermore, there was no compensation for all of the food I had lost during this time period. I had to complain enough to get an extended warranty for 6 months. This part of the refrigerator is what actually cools the air and it was leaking within a month of purchase. It was finally serviced again and seems to be working now.TL;DR - Whirlpool's quality is god awful and their customer service even worse. I'm sure this refrigerator will spring another leak within 6 months.
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Reviewed by 491 customers
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features are beautiful in my kitchen
Comments about Whirlpool 30" Black French Door Refrigerator:
I love this product in the color black.
Bottom Line Yes, I would recommend this to a friend
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Great looking and works great
By Val S
This is a sharp looking appliance, easy to clean and lots of room inside. The ice maker works great. Has a setting to be able to quickly chill wine, pop, juice, etc. And the veggie drawer has choices of humidity levels.
Images shared by Val S
from Mt. Victory, OH
I bought this two weeks ago. I needed a refrigerator that was not over 671/2 in. tall and this was the only one that I could find. I like the looks of the refrigerator, but the only lights in the interior, is across the top and when you put you food in it, the bottom is very dark, as the food on the top shelf, blocks the light to the bottom of the refrigerator. I am really disappointed with this feature.
Bottom Line No, I would not recommend this to a friend
Stylish, love the look!
By Honey II
from North Olmsted, OH
Love the sleek style. Needed new refrigerator, but had limited space for one. This refrigerator looks great, functions well. Love the French door and the freezer on the bottom.
By Working redhead
from Owatonna, MN
Worked well, but within 3 months water was leaking on floor. Something must be clogged. Made appt with Whirlpool tech, that's tomorrow so will see how it goes.
Small size with big features
By Big Al's Mate
from Fayetteville, NC
My husband and I have only had this refrigerator for one week. We are really enjoying three door design. We went from a side by side with water and ice dispenser on the outside freezer door to our new upgrade. It is virtually noise free except when we hear the ice cubes drop into the bin. It is 19.7 cu. Ft, but it looks so much larger because the entire top portion is refrigerator space. We chose Whirlpool because we purchased this brand in the past and was very satisfied with our selections.
Great French Door Refrigerator for a small space
By Sally B
from OFallon, MO
I never thought I would be able to have a French door refrigerator but this one works in my space. Just the right size for me but a family would want a larger one. I am still getting used to the doors and the fact that they are silent when they close. Glad I bought this product.
from Merrimack NH
Having had this product for a month, we are convinced we made the right choice. It fits our needs perfectly.
(2 of 2 customers found this review helpful)
Disappointed that defrost has stopped working
from lavista, ne
Bought model WRF560SMYW less than 2 years ago. Freezer started making loud noise a couple of weeks ago. Noticed that ice had built up on back of freezer and the fan was hitting it. Read reviews and see that other people have complained about the same issue. I removed all items, unplugged unit and defrosted. This took hours and I had to keep scooping water out of tray in back of frig so it wouldn't leak all over floor. Coils behind freezer wall were completely iced over. After defrost the noise stopped and things appeared fine again. 2 weeks later the noise is back and so is the ice buildup. One year warranty is up and I'm sure calling for repair is going to cost me big time. I spent a lot of time looking for a frig that would fit in the small space in my kitchen and when I found this 1, I knew that it was the 1 I wanted. Now I have a frig that needs to be defrosted every 2 weeks. Extremely unhappy at this time.
Why didn't we get it sooner.
from North Little Rock
I love this refrigerator. I am able to see what's in the there better and I don't waste much.
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