Average Customer Reviews
Energy Star Rated - No
(based on 671 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
french door design that will fit in a standard size space
This was the only french door refrigerator that was not too tall and fit in a standard refrigerator space that we could find. Overall we like the french door design because visibility is improved...Read complete review
This was the only french door refrigerator that was not too tall and fit in a standard refrigerator space that we could find. Overall we like the french door design because visibility is improved in the refrigerator portion. I wish the freezer drawer divider was adjustable. It is a fixed configuration that will not accommodate wide items in the freezer. The other thing I really hate is the shelves are full width and very difficult to remove to clean. The shelves are so tight they hardly fit through the fully open doors and only with a great deal of effort. The drop shelf is virtually useless as it is the only interior space for tall items (ie gallon of milk/beverage pitcher). The drop is basically is a waste of space for the items trying to fit underneath the partial shelf. I really wish the shelving was more adjustable for tall items. It is really hard to fit everything in that I easily used to fit in my old standard top freezer model that had less cubit square space than this new one.
Most Liked Negative Review
Nice Looking, Terrible Quality
I bought this refrigerator to fit in a small area of the kitchen. After delivery, I noticed that the LED panel and lights were not working. I had to have someone service the...Read complete review
I bought this refrigerator to fit in a small area of the kitchen. After delivery, I noticed that the LED panel and lights were not working. I had to have someone service the refrigerator and they found that the factory had failed to connect the power cabling running to the panels and lights. No big deal. Not a week later and after going on a trip for two days, I came back to discover that the refrigerator was no longer cooling and the freezer was completely defrosted. I had to pitch all of my food. Once again, I had to call to get the refrigerator serviced. There was now a leak on the evaporator and the refrigerant had spilled into the unit. A week later, a technician came out to fix the leak. Two days after the repair, the same thing happened again. There was another leak on the evaporator. Whirlpool refused to give a refund for the refrigerator or send out a new unit unless it was deemed "unrepairable". Furthermore, there was no compensation for all of the food I had lost during this time period. I had to complain enough to get an extended warranty for 6 months. This part of the refrigerator is what actually cools the air and it was leaking within a month of purchase. It was finally serviced again and seems to be working now.TL;DR - Whirlpool's quality is god awful and their customer service even worse. I'm sure this refrigerator will spring another leak within 6 months.
Reviewed by 671 customers
Displaying reviews 1-10
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from Buffalo, NY
Comments about Whirlpool 30" Black French Door Refrigerator:
We bought the fridge about 4 months ago. It was a quick learn to use the fridge. This fridge has glass shelves and clear produce and deli drawers. This allows you to know what is where. The freezer compartment is roomy and the ice cube tray holds ample ice - enough for a party. The filters for the fridge and the produce drawer really work well.
Bottom Line Yes, I would recommend this to a friend
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By Kim aka MOM
from Dracut Ma
Had this fridge for about a month. It's has many different combinations on how to store shelves. Deep drawers for produce, love the botton draw for luncheon meats. So much space on the doors for condiments, milk, and soda. Freezer is also spacious to it has plastic shelves. I wish the refrigerator door open wider. It's good for a family of 4
I am afraid I purchased this in haste.If you don't have it arranged so that the center is open all the way down.,It won't cool completely and it smells like bad fridge.I can't stand anything up . There is not enough space between shelves. I would not purchase it again.
Bottom Line No, I would not recommend this to a friend
from Indio, CA
We purchased the fridge in Dec. and had problems with the ice maker and so had a guy out to serve it. It flooded again. Then they replaced the ice maker and still not good. So then they replaced the fridge completely, and all is good. I really like the shape and size of the ice cubes and the very smooth finish on the outside. We are enjoying the fridge as it fits perfectly for the size of our space for it. Also, it is good looking side.
from Bonita Springs
The frig is easy to clean and has plenty of draw space for meat, vegetables and cheeses. It is very quit when running and the ice maker works real.
from washington, iowa
we love our frig
Perfect spacer size for our small kitchen
from Sandwich, IL
We are very happy with the new frig.
Easy to use!
By Kathy W.
from Marietta, GA
Wonderful refrigerator. Perfect for our family and the size of our kitchen. We have a very small kitchen and this fits our allotted space for a refrigerator and gives us a modern appliance that we did not have to compromise on. Love the french doors and bottom freezer. We wanted white and it was available in this model. We didn't want ice and water in the door and it was an option in this model. There are lots of storage options from the adjustable shelves on the doors to the shelving in the refrigerator. Very happy with the product. The worst part of the buying experience is that it took 3 refrigerators to get one that was acceptable. The first one had a dent on the edge of the door. We had to accept it as a loaner because our old refrigerator "died" the night before delivery. The delivery people ordered us another refrigerator before they left out house. The second refrigerator delivered had misaligned doors and uneven handles on the doors. I was so focused on dents and scratches, I did not notice before they installed in the house. Whirlpool sent an authorized repair person to see if the doors could be adjusted, but they could not. Refrigerator #3 is just great. Third time is a charm!
Temperature Problem Refrigerator
It is too early to write a review at this time, as No solution has been performed.The serviceman saw my problem and said he believes it is a part he does not have on hand and must order a"Temperature Sensor". When it comes in I will receive a call anbd an appointment will be made to replace part.Hopefully this will be the solution.
Great compact refrigerator
from Greenville, RI
I was adamant that I was going to get a french door refrigerator but we had a small space for it. Was so happy we kept looking and found this. Love it!!! I love that the door makes a sound when you leave it open, I love the design, it's a really modern, sleek fridge. Very happy with our purchase so far.
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