Average Customer Reviews
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(based on 369 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
french door design that will fit in a standard size space
This was the only french door refrigerator that was not too tall and fit in a standard refrigerator space that we could find. Overall we like the french door design because visibility is improved...Read complete review
This was the only french door refrigerator that was not too tall and fit in a standard refrigerator space that we could find. Overall we like the french door design because visibility is improved in the refrigerator portion. I wish the freezer drawer divider was adjustable. It is a fixed configuration that will not accommodate wide items in the freezer. The other thing I really hate is the shelves are full width and very difficult to remove to clean. The shelves are so tight they hardly fit through the fully open doors and only with a great deal of effort. The drop shelf is virtually useless as it is the only interior space for tall items (ie gallon of milk/beverage pitcher). The drop is basically is a waste of space for the items trying to fit underneath the partial shelf. I really wish the shelving was more adjustable for tall items. It is really hard to fit everything in that I easily used to fit in my old standard top freezer model that had less cubit square space than this new one.
Most Liked Negative Review
Nice Looking, Terrible Quality
I bought this refrigerator to fit in a small area of the kitchen. After delivery, I noticed that the LED panel and lights were not working. I had to have someone service the...Read complete review
I bought this refrigerator to fit in a small area of the kitchen. After delivery, I noticed that the LED panel and lights were not working. I had to have someone service the refrigerator and they found that the factory had failed to connect the power cabling running to the panels and lights. No big deal. Not a week later and after going on a trip for two days, I came back to discover that the refrigerator was no longer cooling and the freezer was completely defrosted. I had to pitch all of my food. Once again, I had to call to get the refrigerator serviced. There was now a leak on the evaporator and the refrigerant had spilled into the unit. A week later, a technician came out to fix the leak. Two days after the repair, the same thing happened again. There was another leak on the evaporator. Whirlpool refused to give a refund for the refrigerator or send out a new unit unless it was deemed "unrepairable". Furthermore, there was no compensation for all of the food I had lost during this time period. I had to complain enough to get an extended warranty for 6 months. This part of the refrigerator is what actually cools the air and it was leaking within a month of purchase. It was finally serviced again and seems to be working now.TL;DR - Whirlpool's quality is god awful and their customer service even worse. I'm sure this refrigerator will spring another leak within 6 months.
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Reviewed by 369 customers
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So easy to see what I have in the freezer!
from Beverly hills
Comments about Whirlpool 30" Monochromatic Stainless Steel French Door Bottom Freezer Refrigerator:
I just love my new fridge for its looks and ease of access
Bottom Line Yes, I would recommend this to a friend
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from Fernley, NV
Not bad so far. Works good!
Fits a smaller kitchen footprint
from Umatilla, Florida
Impressed that Whirlpool developed a French door model to fit the 30" space. The configuration of the fridge is convenient, freeze compartments work well. Only concern is that the fridge makes a bit more noise that I would care for.
Someone else's kitchen, not mine!
from Cape Girardeau, Mo
I am very unhappy with this frig. I didn't realize how much less room there would be from a side by side. I would never recommend anyone purchase a frig like this one!
Bottom Line No, I would not recommend this to a friend
Problems from the start
By First review ever
from New Hampshire
This refrigerator has been trouble from the start and Whirlpool customer service didn't really care. It could be a lemon but I would not recommend buying this or any other Whirlpool product even though we purchased other Whirlpool products at the same time as the refrigerator which have worked okay.At first, the refrigerator would freeze food or be too warm, not all the time though. After a call to Whirlpool they did send someone who stood beside the refrigerator and said well it is not doing that now so he was unable to do anything. After more and more of this our own appliance service person was able to easily diagnose that the air damper was stuck and likely had been sticking which was causing the problem. It was repaired for $233.00. Of course this was one month after the one year warranty which is our fault that we didn't take the time from our busy schedules to do this earlier and of course after writing Whirlpool they would do nothing even though this fixed that problem and was obviously there from the start. As someone else mentioned, the issue about the refrigerator not restarting after a power outage is ridiculous also. It worked for a year or so and now the issue is that we need to defrost the entire refrigerator completely every few weeks. Ice builds up on the coil and it makes a loud noise. This is not a lot of fun – taking everything out of the refrigerator and freezer for 24 hours then reloading. I am sure this can be repaired for a few hundred dollars as well. It was purchased in May 2013 and I guess we need to decide whether repairing or giving up and getting another brand of refrigerator would be the best solution.
Love the fold down shelf
By Pat the past searcher
from Winchester, VA
I am amazed at the amount the refrigerator holds. But the thing I like most is the ease of getting food from the freezer. With the top tray sliding back everything in the bottom is so easy to see. No more standing on my head to find what I need.
from Highland, MI
This is a very stylish refrigerator and will dress up any kitchen setting. It was one of the few that will fit into an older home with above the fridge cabinetry. I wish it were a bit wider, however, to allow the ability to open crisper drawers when only opening of one of the French doors. You are able to do so on the right side, but not the left. The crisper and snack drawer plastic is not very sturdy which surprised me as I was replacing a Maytag model which did have stronger plastic used. This is a nice refrigerator for two people and when you need one for a small space. I would have bought a larger capacity one and one with the ice and water option in the door, however, had one been offered with the stainless steel handles ( to coordinate with the black ice convection range I bought) with the height measurement of this one.
Stopped working after 4 weeks
from Long Island, NY
Purchased the fridge in early November, 4 weeks later it stopped working. Initially the fridge was great, warm items placed inside would be cool in 30-45 minutes. Freezer, while a bit smaller than the fridge this replaced, still had ample room. 4 weeks later, the refrigerator portion of the unit stopped keeping anything cool. 1 week later the freezer gave out. Purchased at homedepot and are working to get this resolved, but wary of the next fridge or the replacement parts that are coming to fix this issue.Happy Holidays.
We Love it!
We love our new whirlpool refrigerator! It fits perfectly in our kitchen! Our only complaint is the design of the freezer is a little tough to fit larger frozen items in. (For example pizzas)
Love our Whirlpool
By Pat the quilter
from New Berlin
Our refrigerator died over night so that sent us out looking. We spent the whole day. We had one in my mind and the price we wanted to pay. The Lord was good. We found the exact one that met all our needs. We love everthing about it.
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